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Oilfast Reviews 257

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TrustScore 4.5 out of 5

4.7

Oil & Natural Gas Company
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Review summary

Created with AI, based on recent reviews

Evaluating 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the friendly and efficient staff who are always helpful. People appreciate the quick delivery times and competitive pricing, often noting that the company offers good value. Many find the ordering process easy and commend the promptness of deliveries. Some people were dissatisfied with occasional missed deliveries, though these instances were often resolved quickly with a discount or next-day delivery. A few customers also mentioned that new drivers might need assistance locating the oil tank.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Service

Consumers find service to be positive. Many reviewers praise the efficient and friendly service, noting that... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being friendly,... See more

Price

People report positive experiences with price, consistently finding competitive and reasonable rates for oil.... See more

Order

Customers generally report positive experiences with the ordering process. Many found it easy to order, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My service from oil fast is always 5 star-that is why I commit to a monthly payment to them for my orders instead of trying to comparing costs and going else where at time of ordering. My oil tank is... See more

Company replied

Rated 5 out of 5 stars

Very friendly local telephone service; delivery when promised and done in a helpful and professional way; good price on the day. For me that's as good as it gets but is also what I have come to expect... See more

Rated 5 out of 5 stars

Great customer experience especially from our local Inverness girls couldn’t have been more helpful after being let down by another local company during the oil crisis! My oil was delivered within a w... See more

Rated 5 out of 5 stars

Very quick recent delivery after I had been sick and not checked the tank, which was at oops ‘better order some oil’ level. Usual great courteous service from the Forfar Oilfast team. I have a monthl... See more

Company replied

Company details

  1. Oil & Natural Gas Company

Written by the company

Oilfast is considered as the fastest-growing fuel company in Scotland, catering to both domestic and commercial fuel needs. They offer a wide range of brands, including Fleetloc, Fleetmaxx, and more. The company offer same-day delivery, which is available 24/7 for the convenience of their customers. Most importantly, they are more than willing to accommodate any size of orders. With their affordable heating oil prices Scotland combined with local knowledge, rest assured that everyone is investing in the right company for their fuel needs.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

257 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Oilfast at Insch

I've been using Oilfast at Insch for years. They are always very helpful when I speak to them on the phone. The delivery is always prompt. There is no disruption to the area of ground they have to trail the hose along.

January 29, 2025
Unprompted review
Rated 1 out of 5 stars

You delivered oil to me when I hadnt…

You delivered oil to me when I hadnt ordered it, I sent emails asking why this had happened, I also left a message on your answer machine, as no one seemed to be answering the phone, there was no response to that message either.

January 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great company Great customer service

Fantastic company great customer service. If your low on oil they will deliver it as quickly as possible. Been a customer for nearly 9 years now won’t go anywhere else. Paying monthly is a great option as well as it’s suits me budgeting every month.

February 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Jane Ewing is superb. Her customer service is outstanding and the drivers are also wonderful getting the oil to all my oil group members no matter the weather, even in the recent storm. I have a lot of elderly people in the group and they are always grateful for the excellent service provided by Oilfast.

January 24, 2025
Unprompted review
Rated 5 out of 5 stars

Love Oilfast

Love Oilfast
They really do deliver fast at reasonable/best deal
And if you run out you can buy plastic 5 litre tanks frim the office to see you through
Brilliant friendly snd appatrntly avleays available / phoned them middle of night by mistake .. they could not have been nicer
Brilliant
Mamy thanks

February 5, 2024
Unprompted review
Rated 1 out of 5 stars

1000 litres ordered on 2nd January with…

1000 litres ordered on 2nd January with a forecast delivery of 3 days. I left two messages asking for a call back. Response was that my address is inaccessible to a four wheel tanker and that an extra fee will be charged for delivery on a small vehicle. Although we live in a remote area, we are regularly visited by other vehicles including large garbage trucks and other oil suppliers.

January 20, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered oil in 30th December 2024 and…

Ordered oil in 30th December 2024 and still not delivered 14th January 2025 😂 oil fast ain’t so fast. Hope i will get it soon and definitely searching for better companies! I called them few times and they just don’t care

January 14, 2025
Unprompted review

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