The helpful attitude we had towards our purchase was very refreshing! Nothing was too much trouble. We are delighted with our experience and will definitely return.Our Sales Assistant Georgiana was fa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
May was extremely helpful when deciding which table lamps and cushions would match my lounge. Very professional and had an eye for colour matching would have no hesitation in recommending her to famil... See more
Company replied
First time visiting this store, Impressed with the quality and unique designs. Bought a really unusual lamp base and shade which although pricey I don't doubt it will be a talking point by visitors. W... See more
Company replied
The staff in Oka at Red Brick Mill are excellent, extremely friendly & helpful . The store is packed with wonderful products which are beautifully presented. Samantha was particularly helpful giving... See more
Company replied
Company details
Written by the company
We are OKA, a British interiors and lifestyle brand with a love of layering unique pieces to achieve timeless looks. We want to inspire our customers to confidently create homes that reflect their personality. Situated in an impressive 4-story building, our Redbrick store is home to an array of furniture and accessories, spanning dining tables, lighting and mirrors, designed with both modern and classic spaces in mind. Stop by to gain interiors inspiration or create your own bouquet of flowers at our Bunched by OKA faux florist. Whether you seek advice or want to peruse our latest ranges, the team look forward to welcoming you.
Contact info
Bradford Road 218, WF17 6JF, Batley, England, United Kingdom
- +44 1924 928783
4.8
Excellent
134 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
What a joy to was to was in to the…
What a joy to was to walk in to the colour of OKA amidst all the bland and boring. I had wonderful assistance from the lady who served both my daughter and myself - so friendly and lovely in every way. We complimented her on the simple and stylish outfit she wore.
Altogether an enjoyable and rewarding visit. Looking forward to returning.
April 24, 2025
Reply from OKA - Redbrick
Dear Elaine
We are thrilled to hear about your positive experience at our Rebrick location.
It's wonderful to know that you found our space welcoming and that you received such excellent service from our team member. We aim to create a unique and inspiring shopping environment, and we're delighted that you enjoyed your visit.
We look forward to welcoming you back soon!
Kind regards
OKA
Brilliant
Brilliant, the staff were very informative ,looking things up for us on the internet and a very pleasant shopping experience.i will be back
April 17, 2025
Reply from OKA - Redbrick
Dear Sheila
Thank you for your wonderful review! We are delighted to hear that you had such a positive shopping experience and that our team were able to assist you with their knowledge and helpfulness.
We truly appreciate your kind words and look forward to welcoming you back soon!
Best wishes
OKA
The ladies were friendly and helpful…
The ladies were friendly and helpful when needed
Also could t help but notice how well they got on with each other
April 23, 2025
Reply from OKA - Redbrick
Dear Margaret
We're thrilled to hear you had such a positive experience at our Redbrick Mill location. It's wonderful to know our team members created a welcoming and supportive environment and will share your feedback with them.
We look forward to welcoming you back soon!
Kind regards
OKA
Reply from OKA - Redbrick
Dear Linda
Thank you for your kind words! We're so glad to hear you enjoyed our customer service and the quality of our products.
We appreciate your feedback and hope to see you again soon.
Best regards
OKA
Very friendly and helpful staff member
Very friendly and helpful staff member. The products were unusual and very pretty.
April 21, 2025
Reply from OKA - Redbrick
Dear Mrs Crowe
Thank you for your lovely review!
We're so glad to hear you enjoyed our unique and beautiful products, and that our team was able to provide you with a positive experience. We strive to offer a welcoming and helpful atmosphere, and it's wonderful to know we achieved that for you.
We hope to see you again soon!
Kind regards
OKA
Loved our visit
Loved our visit, your new store at Redbrick Mill is amazing and so are staff
April 12, 2025
Reply from OKA - Redbrick
Dear Jayne
We truly appreciate you taking the time to share your feedback following your visit to our new Redbrick store.
We are thrilled to hear that your enjoyed our products and service that you received.
Thank you for your support and we hope to see you again soon!
Kind regards
OKA
Lovely and helpful team in the newly…
Lovely and helpful team in the newly opened Red Brick Mill store
April 18, 2025
Reply from OKA - Redbrick
Dear Lucie
We're delighted to hear about your positive experience at our new Redbrick location! It's wonderful to know our team provided you with excellent service and we will be sure to share your kind words with them.
Kind regards
OKA
Fantastic OKA staff at their new Redbrick store
I recently visited the new OKA store at redbrick. The staff there are fantastic. They go way and beyond to help you out. I placed an order for a small console table which arrived in super quick time and as a bonus it was in the sale!
April 10, 2025
Reply from OKA - Redbrick
Dear Karen
Thank you for your amazing review!
We are thrilled to hear that you had such a positive experience at our new store. We are especially happy to know that our staff went above and beyond to assist you. We endeavour to provide exceptional customer service and it's wonderful to hear that we succeeded in your case.
We are also delighted that you were able to take advantage of our sale and that your console table arrived quickly.
We appreciate your feedback and support and hope to see you again soon!
Kind regards
OKA
Fabulous new Oka at Redbrick
Fabulous new Oka at Redbrick. Such friendly helpful staff . Best Oka to visit because of all the other great designers shops also at Redbrick. Pet friendly and super cafe.
April 12, 2025
Reply from OKA - Redbrick
Dear Lisa
We are thrilled to hear about your positive experience at our new Redbrick location.
We truly appreciate your kind words about our staff and the overall atmosphere. We strive to create a welcoming and enjoyable shopping experience for all our customers, including our furry friends.
We look forward to welcoming you back soon!
Best wishes
OKA
A huge thank you to Samantha and the team
A huge thank you to Samantha and the team at Oka Redbrick Mill. They say you truly discover the quality of a company when something goes wrong — and in my case, it did.
There was a slight mishap with an order I had delivered to the store, but Samantha and the team handled it with exceptional care and professionalism. Their commitment to resolving the problem and ensuring I was happy, coupled with expert advice and a genuinely helpful attitude, went above and beyond expectations.
Wishing you all the best in your beautiful new location!
April 12, 2025
Unprompted review
Reply from OKA - Redbrick
Dear Victoria
It's wonderful to know that Samantha and the team were able to turn a potential issue into a positive experience for you.
We truly appreciate your kind words about Samantha and the team's commitment to resolving your issue. Their dedication to customer satisfaction is a testament to the values we hold dear at Oka Redbrick Mill. We are thrilled that you found their advice helpful and that they went above and beyond to ensure your happiness.
We thank you for your support and look forward to welcoming you back soon!
Best wishes
OKA
helpfull friendly staff
April 9, 2025
Reply from OKA - Redbrick
Dear Mr Evans
Thank you so much for the lovely review!
We're delighted to hear that you enjoyed your visit to our new location at Redbrick Mill and found our team friendly and helpful.
We appreciate your feedback and look forward to welcoming you back soon.
Kind regards
OKA
Very pleasant service and a 20%…
Very pleasant service and a 20% discount what is not to like.
April 1, 2025
Reply from OKA - Redbrick
Dear Kathryn
We appreciate your kind words and are thrilled to hear you enjoyed your experience at Redbrick. We endeavour to provide excellent service and value to our customers.
Thank you for your support.
Best regards
OKA
New OKA store at Redbrick has the wow factor!
Delighted to have an OKA store closer to home and the new one at Redbrick has the wow factor! Lots of stock and choice, team members were able to show choice of items if wasn’t sure which to choose. Very welcoming team members when I visited first thing on Sunday morning, so helpful I needed help to get my purchases to the car. Can’t wait to come back soon!
March 31, 2025
Reply from OKA - Redbrick
Dear Miss Simmons
Thank you for your amazing review!
We're thrilled to hear you're enjoying our new store at Redbrick. We strive to create a welcoming environment for our customers, and it's wonderful to know our team members were able to assist you with your shopping. We're glad you found a great selection of items and truly appreciate your feedback.
We hope to see you again soon!
Kind regards
OKA
Reply from OKA - Redbrick
Dear Caz
We're so glad to hear you had a positive experience at our new Redbrick store. It's wonderful to know our team was able to assist you and that you found everything you needed.
We appreciate your kind words and hope to see you again soon.
Best regards
OKA
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.