OKA - Redbrick Reviews 

150
TrustScore 5 out of 5

4.8

Bradford Road 218, WF17 6JF Batley, England, GB


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Rated 5 out of 5 stars

Visited OKA Redbrick Mill and had the pleasure of meeting Louise. I was looking for some cushions and a light fitting she went out of her way to help nothing was too much trouble. Louise came up with... See more

Company replied

Rated 5 out of 5 stars

Helpful staff at Redbrick on date of purchase on Monday 15th June . There was only one lampshade of this type left in store so I was delighted that I secured it. I see it is now on preorder on the w... See more

Company replied

Rated 5 out of 5 stars

I visited on my Anniversary following my husbands death last year and when I told the two ladies there they were nothing but kind and attentive. Gave some advice re light fittings. I was purchasing a... See more

Company replied

Rated 1 out of 5 stars

We had trouble paying by BACs then a week later the self charging light has still not arrived so I cannot comment on the purchase . This is not your usual efficient service

Company replied


Company details

  1. Furniture Store
  2. Decoration and Interior Design Store
  3. Lighting Store

Written by the company

We are OKA, a British interiors and lifestyle brand with a love of layering unique pieces to achieve timeless looks. We want to inspire our customers to confidently create homes that reflect their personality. Situated in an impressive 4-story building, our Redbrick store is home to an array of furniture and accessories, spanning dining tables, lighting and mirrors, designed with both modern and classic spaces in mind. Stop by to gain interiors inspiration or create your own bouquet of flowers at our Bunched by OKA faux florist. Whether you seek advice or want to peruse our latest ranges, the team look forward to welcoming you.


Contact info

  • Bradford Road 218, WF17 6JF, Batley, England, United Kingdom

  • +44 1924 928783

4.8

Excellent

TrustScore 5 out of 5

150 reviews

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4.8

All reviews

(150)

2,204 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic OKA staff at their new Redbrick store

I recently visited the new OKA store at redbrick. The staff there are fantastic. They go way and beyond to help you out. I placed an order for a small console table which arrived in super quick time and as a bonus it was in the sale!

April 10, 2025
OKA - Redbrick logo

Reply from OKA - Redbrick

Dear Karen

Thank you for your amazing review!

We are thrilled to hear that you had such a positive experience at our new store. We are especially happy to know that our staff went above and beyond to assist you. We endeavour to provide exceptional customer service and it's wonderful to hear that we succeeded in your case.

We are also delighted that you were able to take advantage of our sale and that your console table arrived quickly.

We appreciate your feedback and support and hope to see you again soon!

Kind regards
OKA

Rated 5 out of 5 stars

Fabulous new Oka at Redbrick

Fabulous new Oka at Redbrick. Such friendly helpful staff . Best Oka to visit because of all the other great designers shops also at Redbrick. Pet friendly and super cafe.

April 12, 2025
OKA - Redbrick logo

Reply from OKA - Redbrick

Dear Lisa

We are thrilled to hear about your positive experience at our new Redbrick location.

We truly appreciate your kind words about our staff and the overall atmosphere. We strive to create a welcoming and enjoyable shopping experience for all our customers, including our furry friends.

We look forward to welcoming you back soon!

Best wishes
OKA

Rated 5 out of 5 stars

A huge thank you to Samantha and the team

A huge thank you to Samantha and the team at Oka Redbrick Mill. They say you truly discover the quality of a company when something goes wrong — and in my case, it did.

There was a slight mishap with an order I had delivered to the store, but Samantha and the team handled it with exceptional care and professionalism. Their commitment to resolving the problem and ensuring I was happy, coupled with expert advice and a genuinely helpful attitude, went above and beyond expectations.

Wishing you all the best in your beautiful new location!

April 12, 2025
Unprompted review
OKA - Redbrick logo

Reply from OKA - Redbrick

Dear Victoria

It's wonderful to know that Samantha and the team were able to turn a potential issue into a positive experience for you.

We truly appreciate your kind words about Samantha and the team's commitment to resolving your issue. Their dedication to customer satisfaction is a testament to the values we hold dear at Oka Redbrick Mill. We are thrilled that you found their advice helpful and that they went above and beyond to ensure your happiness.

We thank you for your support and look forward to welcoming you back soon!

Best wishes
OKA

Rated 5 out of 5 stars
OKA - Redbrick logo

Reply from OKA - Redbrick

Dear Mr Evans

Thank you so much for the lovely review!

We're delighted to hear that you enjoyed your visit to our new location at Redbrick Mill and found our team friendly and helpful.

We appreciate your feedback and look forward to welcoming you back soon.

Kind regards
OKA

Rated 5 out of 5 stars

Very pleasant service and a 20%…

Very pleasant service and a 20% discount what is not to like.

April 1, 2025
OKA - Redbrick logo

Reply from OKA - Redbrick

Dear Kathryn

We appreciate your kind words and are thrilled to hear you enjoyed your experience at Redbrick. We endeavour to provide excellent service and value to our customers.

Thank you for your support.

Best regards
OKA

Rated 5 out of 5 stars

New OKA store at Redbrick has the wow factor!

Delighted to have an OKA store closer to home and the new one at Redbrick has the wow factor! Lots of stock and choice, team members were able to show choice of items if wasn’t sure which to choose. Very welcoming team members when I visited first thing on Sunday morning, so helpful I needed help to get my purchases to the car. Can’t wait to come back soon!

March 31, 2025
OKA - Redbrick logo

Reply from OKA - Redbrick

Dear Miss Simmons

Thank you for your amazing review!

We're thrilled to hear you're enjoying our new store at Redbrick. We strive to create a welcoming environment for our customers, and it's wonderful to know our team members were able to assist you with your shopping. We're glad you found a great selection of items and truly appreciate your feedback.

We hope to see you again soon!

Kind regards
OKA

Rated 5 out of 5 stars

Super helpful staff

Really friendly and helpful, everything I wanted in stock

April 5, 2025
OKA - Redbrick logo

Reply from OKA - Redbrick

Dear Caz

We're so glad to hear you had a positive experience at our new Redbrick store. It's wonderful to know our team was able to assist you and that you found everything you needed.

We appreciate your kind words and hope to see you again soon.

Best regards
OKA

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