OLPRO Reviews 

1,012
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 341 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the exceptional quality, clever design, and impressive durability of the camping gear, noting how wonderfully spacious and easy products like tents and awnings are to set up for outdoor trips. Reviewers also point out the remarkably fast shipping times, professional packaging, and the exceptionally helpful customer support team that quickly resolves any questions or minor order issues. However, some customers also noted frustrating issues with delivery delays or unreliable courier services failing to drop off parcels on time. A few reviewers experienced occasional durability concerns regarding specific hardware components, such as collapsible frames, support poles, or closing zippers failing during initial use.

What people talk about most

Product

People report positive experiences with product, noting great quality, comfort, and exceptional attention to... See more

Delivery service

Users describe positive interactions with delivery service, highlighting fast shipping times and great... See more

Quality

Clients share positive opinions on quality, highlighting well-made and durable products. Reviewers frequently... See more

Service

Reviewers highlight positive aspects of service, consistently praising the brilliant and efficient experience... See more

Order

Customers had positive experiences with order, highlighting the easy website navigation and impressively fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My canopy support broke on installation of the first time of using the awing. I feel that this was just a weakness or fracture of the collapsible frame. However I was disappointed that no offer o... See more

Company replied

Rated 5 out of 5 stars

Olpro Kinver 5 tent was well packed and delivered promptly. Lots of useful info brochures included. Looking forward to using it and hope it performs well. Only downside was the DPD delivery - that did... See more

Company replied

Rated 5 out of 5 stars

I know it's not magic or rocket science but this beautifully made awning has doubled the usable space in my vwt5camper can't fault it or the company thank you so much Kind regards Richard in Notting... See more

Company replied

Rated 5 out of 5 stars

Purchased the Henley breeze and a multi shade . Both products are of exceptional quality, the attention to detail is very impressive. We had next day delivery on both products. Very pleased, and some... See more

Company replied



Company details

  1. Events & Entertainment

Written by the company

At OLPRO, we specialise in creating innovative and high-quality camping and outdoor leisure products for adventurers, campers, and outdoor enthusiasts. Founded in 2011, we are proud to be one of the UK’s leading brands for tents, campervan awnings, and camping accessories. Designed with style, practicality, and durability in mind, our products are perfect for enhancing your outdoor experiences. We’re passionate about helping you make the most of the great outdoors, whether you’re pitching a tent in the countryside or exploring in your campervan. Our team of outdoor experts is committed to delivering exceptional customer service, ensuring you get the most out of our award-winning products. As a company that values sustainability and innovation, we continuously strive to create products that are not only reliable and functional but also environmentally conscious. From our iconic colourful designs to our dedication to quality, OLPRO is here to help you create lasting memories in the outdoors. Thank you for choosing OLPRO – Let’s make every adventure extraordinary!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.4

All reviews

(1,012)

361 reviews in the last 12 months

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Rated 5 out of 5 stars

There was a small problem with the item…

There was a small problem with the item but it was replaced within 24hrs!

August 3, 2026
OLPRO logo

Reply from OLPRO

Thank you for your review! We’re sorry to hear there was a small issue with your item, but we’re really pleased we were able to get a replacement sent out to you within 24 hours.

We really appreciate your understanding and your kind feedback. Thank you for choosing OLPRO, and we hope you enjoy your product!

Kind regards,
The OLPRO Team

Rated 5 out of 5 stars

Great communications through out

Great communications through out, very quick delivery and we'll packaged. Excellent product ready set up an d stood up to two nights of full on rain

August 3, 2026
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Reply from OLPRO

Thank you so much for your fantastic review! We’re delighted to hear that you were happy with the communication, quick delivery and packaging.

It’s great to know you found the product easy to set up and, even better, that it stood up to two nights of full-on rain! That’s exactly what we want from our products.

We really appreciate you taking the time to share your experience and for choosing OLPRO. We hope you have many more great adventures with your OLPRO!

Kind regards,
The OLPRO Team

Rated 5 out of 5 stars

We love our camping chairs

We love our camping chairs. Well made, great service and packaged great. Good value too

August 2, 2026
OLPRO logo

Reply from OLPRO

Thank you so much for your lovely review! We’re delighted to hear that you’re loving your OLPRO camping chairs and that you were happy with the quality, packaging and service.

It’s fantastic to hear you found them to be well made and great value too. We really appreciate you taking the time to share your experience with us.

We hope you enjoy plenty of relaxing moments in your chairs on your future camping adventures!

Kind regards,
The OLPRO Team

Rated 5 out of 5 stars

Great service and awning

I recently arranged an exchange with OLPRO and Charlotte provided excellent customer service. She communicated clearly, was responsive, kept me updated, and made the whole process straightforward. The Cubo Breeze V2 awning arrived within two days and I’m really pleased with it. Thank you, Charlotte — great service.

August 10, 2026
Unprompted review
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Reply from OLPRO

Thank you so much for your fantastic review! We’re delighted to hear that Charlotte was able to make the exchange process so straightforward and kept you informed throughout. We’ll be sure to pass your kind words on to her — we know she’ll really appreciate them.

It’s also great to hear that your Cubo Breeze V2 arrived so quickly and that you’re really pleased with it. We hope you get plenty of enjoyment from it on your future adventures!

Thank you for choosing OLPRO and for taking the time to share your experience.

Kind regards,
The OLPRO Team

Rated 5 out of 5 stars

Ordered my T6.1 front windscreen cover

Ordered my T6.1 front windscreen cover. Got delivered on time and in good condition. Very pleased with the service and the product

August 2, 2026
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Reply from OLPRO

Thank you for your lovely review! We’re really pleased to hear that your T6.1 front windscreen cover arrived on time and in perfect condition, and that you’re happy with both the product and our service.

We really appreciate you choosing OLPRO and taking the time to share your experience. We hope you get plenty of use from your windscreen cover on your future adventures!

Kind regards,
The OLPRO Team

Rated 5 out of 5 stars

Awning

Great quality and price. Delivery so quick.

August 2, 2026
OLPRO logo

Reply from OLPRO

Thank you for your lovely review! We’re delighted to hear you were impressed with the quality and price, and that your order arrived so quickly.

We really appreciate you choosing OLPRO and taking the time to share your experience. We hope you enjoy your product!

Kind regards,
The OLPRO Team

Rated 1 out of 5 stars

Purchase not arrived and full refund not yet received

Purchase not arrived, lost in transit and awaiting until investigation completed by courier before a refund can be claimed 2.8.26 All items have not been received and only one item purchased refunded at present ? 11.8.26

August 10, 2026
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Reply from OLPRO

Thank you for your review. We’re sorry that your purchase was lost in transit and for the delay this caused while the courier investigation was being completed.

We can now confirm that the item has been returned to us, and we have issued your refund. We apologise for the inconvenience and frustration caused by the delivery issue, and we appreciate your patience while this was resolved.

Thank you for your understanding.

Kind regards,
The OLPRO Team

Rated 5 out of 5 stars

Olpro Cubo Breeze

Olpro Cubo Breeze. It's a lot of Awning for the money, it sets up quick once you have used it a few times. There are lots of straps but you don't need all of them unless its quite windy. It's designed for using on the side of your van and the rear of your van so its a short width to attach on the van. I had a loopo breeze poled Awning for 5 years and it got used and abused in all weathers, so I decided I needed to replace it, so I'm just getting used to a new style of Awning. I have the grey and lime Awning, for me it doesn't seem too loud to look at. In summary it takes a bit of skill to set it up perfectly, but it packs down really quick. So, for short weekends or long weeks it works just fine.

August 9, 2026
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Reply from OLPRO

Thank you for your detailed review of the OLPRO Cubo Breeze! We’re delighted to hear you’re finding it great value for money and that it's quick and easy to set up.

It’s fantastic to hear that your previous OLPRO Loopo Breeze gave you five years of use in all sorts of weather. We really appreciate your continued support and hope you enjoy many more adventures with your new Cubo Breeze!

Kind regards,
The OLPRO Team

Rated 5 out of 5 stars
OLPRO logo

Reply from OLPRO

Thank you for your great review! We’re really pleased your order arrived early and everything was spot on. 👍

We really appreciate you choosing OLPRO and taking the time to leave us a review. We hope you enjoy your product!

Kind regards,
The OLPRO Team

Rated 4 out of 5 stars

Didn't use the courier firm I selected…

Didn't use the courier firm I selected (and paid extra for) but sorted it out when we rang them. Other than that all good.

August 1, 2026
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Reply from OLPRO

Thank you for your review. We’re sorry that the courier service you selected and paid extra for wasn’t used on this occasion. We’re pleased that our team was able to sort this out when you contacted us.

We really appreciate your understanding and are glad that, aside from the delivery issue, everything was good with your order. Thank you for choosing OLPRO!

Kind regards,
The OLPRO Team

Rated 1 out of 5 stars

I've not received by item

I've not received my
item. It's been out for delivery for 7 days.

August 2, 2026
OLPRO logo

Reply from OLPRO

We’re sorry to hear that you still haven’t received your order. We completely understand how frustrating it is to see the tracking showing as out for delivery for seven days.

We’re currently chasing this with the courier to find out what has happened and get your delivery resolved as quickly as possible. We apologise for the inconvenience and appreciate your patience while we look into this.

Kind regards,
The OLPRO Team

Rated 1 out of 5 stars

Ordered ramps in error and emailed you…

Ordered ramps in error and emailed you quickly to cancel, but you sent them anyway.
A pity, you have been great in the past, including when I bought the first pair of ramps from you! I now have two.

July 26, 2026
OLPRO logo

Reply from OLPRO

Thank you for your review, and we’re sorry that your cancellation request wasn’t actioned before the ramps were dispatched.

We’ve looked into this but unfortunately can’t locate where you contacted us regarding the cancellation. Please get in touch with our customer service team so we can look into this further and see how we can help resolve the situation for you.

We’re pleased to hear you’ve had great experiences with OLPRO in the past, and we’re sorry that this order hasn’t gone as smoothly.

Kind regards,
The OLPRO Team

Rated 4 out of 5 stars

Two out of three items not delivered at…

Two out of three items not delivered at first, but customer services sorted out and in the end everything was found and delivered. So full arks there

July 31, 2026
OLPRO logo

Reply from OLPRO

Thank you for your review! We’re sorry that two of your three items weren’t delivered initially, but we’re really pleased our customer service team was able to get everything sorted and that all your items were eventually found and delivered.

We really appreciate your patience and understanding, and we’re delighted we could get everything resolved for you. Thank you for choosing OLPRO!

Kind regards,
The OLPRO Team

Rated 5 out of 5 stars

Good product

Good product, prompt delivery

July 31, 2026
OLPRO logo

Reply from OLPRO

Thank you for your lovely review! We’re delighted to hear you’re happy with the product and that it arrived promptly.

We really appreciate your support and hope you enjoy your OLPRO product!

Kind regards,
The OLPRO Team

Rated 1 out of 5 stars

Not received the product after two…

Not received the product after two delays in delivery. Rubbish service. Was told delivery attempted at a time. Checked ring doorbell not sign from the whole day. Asked for refund. Hate being lied to.

July 31, 2026
OLPRO logo

Reply from OLPRO

We’re very sorry to hear about the delays and the frustration caused by this delivery. We completely understand how disappointing it must have been, particularly after being advised that a delivery had been attempted when you had no evidence of this.

We can confirm that your refund was issued on 7th August. We will also be raising your concerns regarding the delivery attempts and the information provided with the courier, as this is certainly not the experience we want for our customers.

We’re sorry that your experience fell short of the level of service we aim to provide, and we appreciate your patience while this was resolved.

Kind regards,
The OLPRO Team

Rated 2 out of 5 stars

Ordered 7 days ago, zero communication

Ordered 7 days ago, zero correspondence when I will receive the table, no updates at all since the purchase - not a good service

July 30, 2026
OLPRO logo

Reply from OLPRO

Thank you for your review.

We are truly sorry for the disappointment and inconvenience you've experienced, and we sincerely apologise for the frustration this has caused.

As we are currently in the height of the camping season, all orders are being dispatched on the next working day.

We have now resent your parcel and hope it reaches you very shortly. If you experience any further issues or have any questions, please don't hesitate to contact our Customer Service team. We'll be more than happy to help and ensure everything is resolved as quickly as possible.

Thank you for your patience and understanding, and we appreciate the opportunity to put things right.

Rated 5 out of 5 stars

Great service.

July 30, 2026
OLPRO logo

Reply from OLPRO

Thank you for your lovely review! We’re really pleased to hear you received great service from the OLPRO team.

We really appreciate your support and thank you for choosing OLPRO!

Kind regards,
The OLPRO Team

Rated 5 out of 5 stars

I have a loopo awning best for price…

I have a loopo awning best for price and easy setup had for years awning rail delivery next day

July 28, 2026
OLPRO logo

Reply from OLPRO

Thank you for your great review! It’s fantastic to hear you’ve enjoyed your OLPRO Loopo awning over the years and find it great value for money and easy to set up.

We’re also pleased your awning rail arrived the very next day! Thank you for your continued support and for choosing OLPRO.

Kind regards,
The OLPRO Team

Rated 5 out of 5 stars

Fantastic Tent – Highly Recommended!

We recently purchased the Blakedown Breeze 4-man inflatable tent and couldn't be happier with it. The storm straps are excellent, they're incredibly strong and provide great stability, which will be good in windy conditions. There is quite a bit of excess strap once tightened, but that's a minor point compared to how secure they feel.
One of our favourite features is the skylights in the living area, which let in plenty of light and make the tent feel bright. The living space is roomy with plenty of space, and the porch area is a fantastic addition, providing shelter for cooking and sitting under.
We also purchased the carpet and windbreaker. The carpet is nice and adds comfort, although it is a little thinner than a previous one we've owned. The windbreaker was slightly disappointing, the material feels quite thin and the guy ropes need to be attached manually. Other windbreakers we've used have had the ropes already sewn in, which is more convenient and strong.
Overall, we are absolutely delighted with the tent. It is spacious, well-designed, and packed with great features. We would highly recommend the Blakedown Breeze 4-man inflatable tent to fellow campers.

July 28, 2026
OLPRO logo

Reply from OLPRO

Thank you so much for such a detailed review of your Blakedown Breeze 4! We’re delighted to hear how much you’re enjoying the spacious living area, skylights, porch and storm straps. It’s great to know you’re finding the tent well-designed and packed with useful features.

We also really appreciate your honest feedback on the carpet and windbreaker. Comments like these are incredibly useful to us and will be passed on to our product team for consideration.

Thank you again for your recommendation and for choosing OLPRO. We hope you enjoy many fantastic camping trips in your Blakedown Breeze!

Kind regards,
The OLPRO Team

Rated 2 out of 5 stars

Multiple failed processes, poor customer service

I placed an order I realised very quickly on the wrong item. At the end of the day — my mistake, but the processes could have been improved to help correct my error.

- No cancel button on the order page: I was forced to cancel the order via support with has a 24 hours SLA and not actually fast enough to actually do anything other than have me return the item at my own expense (I did try)
- Being given the option for delivery was nice (but given the order amount it's normal to not pay for this). I chose Evri.
- Evri delivered quickly but marked the parcel as delivered before I could ask them to return it — now that parcel is lost
- Customer support on both Evri and Olpro has been frustrating. I'm answered by a different support agent each time with slow (and now no replies) not really tackling the root of my issue (I want a refund!)

July 29, 2026

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