A few months late on the feedback but had a Braun Thermoscan that was malfunctioning whilst still under warranty and spoke to Simon Edwards who told me to box it up with a letter stating the faults an... See more
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See what reviewers are saying
My partner has been waiting a month for a refund after they were unable to repair a Perfectdraft machine that was still under warranty. Despite being told numerous times that a cheque was going out, f... See more
I returned my Dremmel 3000 for warranty repair after originally purchasing from Amazon 2 years ago. I sent the product prior to reading poor reviews of bad service etc etc. To my amazement the prod... See more
Item sent via Amazon for repair. Promised a repair in 14 days. No information during 14 Days and when I contacted Amazon was promised twice to be contacted in 24 hours. Still waiting. Item was expe... See more
Could we please get our part...
Ordered a Philips ironing board cover at an epic high price and no sign of the thing weeks later.
Epic service!
A model of customer service - the whole process of returning my shaver for repair was as efficient as it could be, and it was returned (fully repaired, of course) just two days after posting it to Olympic. The returns process was efficient (easy-to-fill online form, pre-printed address label, freepost), and I was informed by SMS at every stage (receipt by Olympic, repair complete (just two hours later), and dispatch). It couldn't have been better - excellent service all round!
Well worth the money
Bought a Panasonic ES-LV95Arc5 Wet & Dry shaver with a cleaning system a few weeks ago and I just don't know how I managed without it. My previous razor was OK for a quick shave and to trim thelonger hairs which tended to drag when I finished by wet shaving with a blade.
This one gives me a close shave without all the annoying unshaved areas which my previous shaver used to leave. It is not only a better sshave it is also much faster.
The cleaner took a bit of getting used to but it's well worth the trouble trying. The only slight problem is that the cleaner uses a detergent mixed with water. The detergent is sold in little sachets each of which is supposed to last a month and they are fairly expensive if changed too often. However the detergent seems perfectly OK and isn't intended and I don'tknow how well normal washing up detergent would work. They also provide a brush which cleans the cutters very well without the cleaning system (a version of the shaver is sold without the cleaner).
I would be happy to recommend this shaver to anyone.
Received replacement product quickly! :)
A few months late on the feedback but had a Braun Thermoscan that was malfunctioning whilst still under warranty and spoke to Simon Edwards who told me to box it up with a letter stating the faults and details and will be replaced. Received the new Thermoscan much much quicker than expected. Really happy about the service received! Thank you very much :).
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