Catapult OneReviews 

928
TrustScore 2.5 out of 5

2.6

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Rated 5 out of 5 stars

Very good produkt! My son loves it - and a few of the players on my team are also very satisfied with it after i recomended it to them! It helps a lot with getting faster and very cool with the tracki... See more

Rated 5 out of 5 stars

We've had the odd little glitch with the pod and software but what matters is sorting them out, and being honest this has been excellent. The support has been great, dipped in and adjusted data, nice... See more

Rated 1 out of 5 stars

I recently bought a new version Catapult One. I gave a two star review on Trust Pilot after trying it for two weeks. The device was not recording the sessions (despite it being connected to the satel... See more

Rated 1 out of 5 stars

I bought a membership for my son, it didn’t arrive on time and when it did it wouldn’t charge! My son contacted support and they were helpful, sent another out but again this won’t charge. They won... See more

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2.6

Poor

TrustScore 2.5 out of 5

928 reviews

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2.6

All reviews

(928)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing

I got it as a birthday goft for my husband and he loves it ❤️❤️

March 26, 2021
Rated 5 out of 5 stars

Thank you so much

Thank you so much! Absolutely love it and a lot of my team mates in the NT are looking to invest in this product! As an S&C coach, this information is so valuable.

Keep putting out great affordable products :)

Thanks again
Tayvian Emanuel

March 26, 2021
Rated 5 out of 5 stars

Great Support

Great Support, changed phones where i lost access to my account. Support assisted with detailed step to get it all back with no data loss.

1 x happy customer :)

March 25, 2021
Unprompted review
Rated 5 out of 5 stars

Good support!

Ads always great help from the support team who were quick to reply and fix the problem.

Thanks again to Killian and the rest of the support team.

Tom Reidy
BK Häcken Ladies strength coach

March 23, 2021
Unprompted review
Rated 5 out of 5 stars

I had an issue with my PlayR logging my…

I had an issue with my PlayR logging my session so I contacted support while it was on my mind very early in the morning. I received a reply within 10 minutes from Killian telling me what to do step by step and to try a test. After the test it worked perfectly. It's as good a level of customer support as I've ever had. Would 100% recommend.

March 22, 2021
Unprompted review
Rated 5 out of 5 stars

High quality product and service

I have had my PlayR tracking vest since shortly after they were released four years ago and have been a massive fan of how well it works, I was devastated to find after four years of being used in the best and worst of conditions my Pod would no longer charge or hold charge. I contacted Killian in the support team and after a brief conversation ( and a video) over email I was sent a brand new pod to replace my old one. I cannot speak highly enough of the product and Killian at the support team and would like to thank them for their help. Looking forward to going agin with PlayR next season.

March 19, 2021
Unprompted review
Rated 5 out of 5 stars

Had a problem with pairing my…

Had a problem with pairing my daughter's Playr tracker.
I contacted Playr support by email and was amazed by how quickly they responded given that it was late in the evening. Within a few exchanges the support person had identified the issue, Location services had to be turned on for the pairing to work.
Fantastic support!

March 18, 2021
Unprompted review
Rated 5 out of 5 stars

Top Notch…

Not only a great product but the customer support I received was exceptional. Really spent the time to work through my issues.

March 10, 2021
Unprompted review
Rated 1 out of 5 stars

Unfornately support makes me feel bad

Unfornately support makes me feel bad. They offer promotion with 20 euro refund on wallet when You invite someone to order but if You order from same account for Your friend they wont let You take a part in this special offer. On the other side if You would order the second kit from another account everything would be okay - You cant find any information/instructions about that special offer like "DO NOT ORDER FROM SAME ACCOUNT".

Looking at the Catapult device and the system we cant change the sprint value when normally its from 25,2km/h+ and bellow we have got HSR 19,8 - 25,2km/h that is not available.

March 10, 2021
Rated 5 out of 5 stars

Log in issues

Thought i lost my data couldn't log in emailed support the responded straight away and helped me resolve my issue and save my data

March 6, 2021
Unprompted review

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