Very good produkt! My son loves it - and a few of the players on my team are also very satisfied with it after i recomended it to them! It helps a lot with getting faster and very cool with the tracki... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We've had the odd little glitch with the pod and software but what matters is sorting them out, and being honest this has been excellent. The support has been great, dipped in and adjusted data, nice... See more
I recently bought a new version Catapult One. I gave a two star review on Trust Pilot after trying it for two weeks. The device was not recording the sessions (despite it being connected to the satel... See more
I bought a membership for my son, it didn’t arrive on time and when it did it wouldn’t charge! My son contacted support and they were helpful, sent another out but again this won’t charge. They won... See more
Company replied
2.6
Poor
928 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great responses and help
March 5, 2021
Unprompted review
Efficient fix, working again!
My query was quickly and efficiently answered and my Pod is now up and running again. Would recommend.
March 4, 2021
Unprompted review
Perfect all around support team
I'm workin with teams with the Vector system, and also with individual athletes using PLAYR, so I get in touch a lot with the Catapult support team, and I always get quick (few minutes) replies and professional assistance.
March 2, 2021
Unprompted review
Quick and efficient support !!
Quick and efficient support !!! Thank you very much, I appreciate it.
February 26, 2021
Unprompted review
Great and quick support for all kind of…
Great and quick support for all kind of problems !
February 26, 2021
Unprompted review
Quality product for serious players
February 26, 2021
Tech Support
After I'd had some issues of my own making with the PLAYR GPS I contacted support via emails and they did a fantastic job of helping me correct my device.
February 25, 2021
Unprompted review
Quick response !
Excellent and quick respons, and everything was resolved.
February 24, 2021
Unprompted review
Great support!
February 24, 2021
Unprompted review
I had an issue with my pod
I had an issue with my pod so I contacted them. They did respond me every day and Killian did everything to work the case out. Big up for Killian and this company, great guys!
February 23, 2021
Unprompted review
Five Star service and product
Had an issue that I reported at 10:30pm my time. I had a response within minutes and my issue was completely user error. Killian was very attentive and did not laugh at my unfortunate lapse in concentration
Five star service without a doubt and the product has literally blown us away
February 22, 2021
Unprompted review
I was having an issue with a pod and…
I was having an issue with a pod and the support did everything they could to help get the pod reset. The help was great and in a timely manner.
Thank You Once again to Killian on the support team !!
February 22, 2021
Unprompted review
great service :) recomend 110%
February 18, 2021
Unprompted review
Excellent customer service
Excellent customer service. Replied within minutes to my query and fixed the problem straight away!!
February 18, 2021
Unprompted review
Im 5'2 and 125lbs and got xxs so for…
Im 5'2 and 125lbs and got xxs so for anyone near my height or weight that might be the best size for you. Not exactly but I hope my body measurements help you pick out your sizing. Other than great product I don't use the actual technology for this but I use my apple watch. A little hard to put it in but I cant blame the product for that because its not exactly what its supposed to be used for. Its just what I use it for.
February 18, 2021
Great after sales service
Great after sales service. Very prompt. Great product
February 15, 2021
Unprompted review
Excellent product which is really well…
Excellent product which is really well built & easy to use. My 12yr old is using it with no problems. I highly recommend it.
February 14, 2021
Very satisfied
The delivery was very quick.
The product and software are functioning very good.
I am very satisfied.
Thank you
February 14, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.