Place order November 3, Here we are December 15,2025 NOTHING! I oder from you guys twice before NO PROBLEM. What's going on. I call no one answer/ no tracking number/ no email.
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Placed order 11/11/2025. Have never received merchandise. They won't answer emails and phone calls are never returned. Finally had to contact my financial institution to get mt money back.
do not order from this website, very sketchy. they don’t respond to emails and forwards all calls to voicemail. order randomly cancelled and money has not been refunded, placed a second order and the... See more
Receive my merch in an efficient & timely manner. This particular item I couldn’t find at any beauty supply store here in west palm beach. I wanted it so bad I just ordered it . The unicorn braiding h... See more
Company details
Written by the company
A Florida based, family-owned, and run Online Beauty Supply portal since 2017. We work with selected and best quality Wigs, Hair Extension, Braiding Hair Brands with focus on providing best customer service in the business.
Contact info
Miami, Florida, 33168, Miami , United States
- 786 822 5345
- hello@onebeautyworld.com
- onebeautyworld.com
2.3
Poor
334 reviews
Hasn’t replied to negative reviews
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I got my package
I got my package, but I will never order again .. I’ll say customer service was nice but I’m not use to waiting forever .. it just wasn’t a good experience for me .. find out for yourselves 🤷🏽♀️
December 22, 2022
Reply from Onebeautyworld.com
Thank you for taking the time to share your feedback with us. We're sorry to hear that you had a negative experience on your purchase and would like to make things right.
As a token of our appreciation for giving us another chance, we'd like to offer you a special discount on your next purchase. We believe that you'll find our products and services to be of the highest quality, and we're confident that you'll have a much better experience next time.
We value your business and would be honored to have you as a repeat customer. Please let us know if there's anything we can do to make your experience even better. We look forward to serving you again soon!
Shipping took way too long
Shipping took forever … totally unacceptable esp coming from US
January 17, 2023
Reply from Onebeautyworld.com
Thank you for taking the time to share your feedback with us. We're sorry to hear that you had a negative experience on your purchase and would like to make things right.
As a token of our appreciation for giving us another chance, we'd like to offer you a special discount on your next purchase. We believe that you'll find our products and services to be of the highest quality, and we're confident that you'll have a much better experience next time.
We value your business and would be honored to have you as a repeat customer. Please let us know if there's anything we can do to make your experience even better. We look forward to serving you again soon!
There were no notifications to where…
There were no notifications to where the package was and I had to call several times to know where and when I will receive it.
January 3, 2023
Reply from Onebeautyworld.com
Thank you for taking the time to share your feedback with us. We're sorry to hear that you had a negative experience on your purchase and would like to make things right.
As a token of our appreciation for giving us another chance, we'd like to offer you a special discount on your next purchase. We believe that you'll find our products and services to be of the highest quality, and we're confident that you'll have a much better experience next time.
We value your business and would be honored to have you as a repeat customer. Please let us know if there's anything we can do to make your experience even better. We look forward to serving you again soon!
Took very long for delivery
January 14, 2023
Reply from Onebeautyworld.com
Thank you for taking the time to share your feedback with us. We're sorry to hear that you had a negative experience on your purchase and would like to make things right.
As a token of our appreciation for giving us another chance, we'd like to offer you a special discount on your next purchase. We believe that you'll find our products and services to be of the highest quality, and we're confident that you'll have a much better experience next time.
We value your business and would be honored to have you as a repeat customer. Please let us know if there's anything we can do to make your experience even better. We look forward to serving you again soon!
BEST ONLINE BEAUTY SUPPLY STORE
I only use one type of crochet hair in the #30. I couldn't find it anywhere. I stumbled across this beauty supply store online and have been a faithful customer ever since. They have the BEST customer service!! Blake Flowers has resolved any issues I have had immediately! They ship very quickly. I refer all my friends.
December 23, 2022
Unprompted review
Reply from Onebeautyworld.com
Thanks for the positive feedback! We're glad to hear you had a great experience and appreciate your support. Looking forward to serving you again! Thank you for choosing OneBeautyWorld.Com :)
WOW I didn't know what to expect but…
WOW I didn't know what to expect but onebeautyworld.com is totally awesome, just received my purchase and wow, it's beautiful and I'm so excited 😊 that I found this store. Delivery was pretty good as well so, I will visit their store and buy again.
January 3, 2023
Reply from Onebeautyworld.com
Thanks for the positive feedback! We're glad to hear you had a great experience and appreciate your support. Looking forward to serving you again! Thank you for choosing OneBeautyWorld.Com :)
This company is awful
~ Edit: the item finally arrived, I was actually surprised. I am keeping it a low rating because the lack of communication is troubling for this company. You should not keep consumers in the dark about the items they spent their hard earned money on. ~
This company is awful! I ordered a wig that was $53.94 and never received a confirmation email. I reached out to them via email and Blake Flowers did not help me. I’m not sure why this business is running but it is highly unprofessional to not send out an order confirmation via email. Absolutely ghetto. I’m certain that I’m never getting my item. Stick to Amazon for wigs!
January 4, 2023
Unprompted review
I was satisfied that my hair arrived…
I was satisfied that my hair arrived within one week.
January 4, 2023
Reply from Onebeautyworld.com
Thanks for the positive feedback! We're glad to hear you had a great experience and appreciate your support. Looking forward to serving you again! Thank you for choosing OneBeautyWorld.Com :)
Quick service
My order was sent out quickly and Blake Flowers was helpful towards getting my tracking information and verifying delivery.
January 7, 2023
Reply from Onebeautyworld.com
Thanks for the positive feedback! We're glad to hear you had a great experience and appreciate your support. Looking forward to serving you again! Thank you for choosing OneBeautyWorld.Com :)
I would never order from this website…
I would never order from this website nor will I recommend it. I believe this is a scam, customer service is horrible, you lie, and I can't get my product or any update about it. Tracking is invalid and I can't reach out to anyone.
December 26, 2022
Reply from Onebeautyworld.com
Thank you for taking the time to share your feedback with us. We're sorry to hear that you had a negative experience on your purchase and would like to make things right.
As a token of our appreciation for giving us another chance, we'd like to offer you a special discount on your next purchase. We believe that you'll find our products and services to be of the highest quality, and we're confident that you'll have a much better experience next time.
We value your business and would be honored to have you as a repeat customer. Please let us know if there's anything we can do to make your experience even better. We look forward to serving you again soon!
I still haven't received my order and i…
I still haven't received my order and i ordered on 11/17th. Its now 1/5th
December 17, 2022
Reply from Onebeautyworld.com
Thank you for taking the time to share your feedback with us. We're sorry to hear that you had a negative experience on your purchase and would like to make things right.
As a token of our appreciation for giving us another chance, we'd like to offer you a special discount on your next purchase. We believe that you'll find our products and services to be of the highest quality, and we're confident that you'll have a much better experience next time.
We value your business and would be honored to have you as a repeat customer. Please let us know if there's anything we can do to make your experience even better. We look forward to serving you again soon!
New customer
I ordered an item on December 27th and received my order a week or two later because of delays. The product is worth the wait. Loved it ❤️
December 27, 2022
Reply from Onebeautyworld.com
Thank you for taking the time to share your feedback with us. We're sorry to hear that you had a negative experience on your purchase and would like to make things right.
As a token of our appreciation for giving us another chance, we'd like to offer you a special discount on your next purchase. We believe that you'll find our products and services to be of the highest quality, and we're confident that you'll have a much better experience next time.
We value your business and would be honored to have you as a repeat customer. Please let us know if there's anything we can do to make your experience even better. We look forward to serving you again soon!
TERRIBLE SERVICE, NON EXISTENT COMMUNICATION
TERRIBLE SERVICE. I am really unhappy with the experience I am having with OneBeautyWorld, I do not think I will purchase from them again. I place my order for a Teagan wig on the 28th of November and paid extra for international shipping, since the 28th of November my order still keeps saying processing, I have emailed numerous times, contacted OneBeautyWorld on their contact us form and for weeks not one of my emails nor my messages were responded to, they totally ignored them all. Eventually I get through to Blake on the live chat and he promised to get back to me with updates about my order and he didn't, I had to go back on the chat services again and emailed and demand that I want to cancel the order and get my money back if they cannot fulfill my order, on this occasion I had a response email from Blake to say he will check with another department for the wig and check if I will be able to get it in time before Christmas, he couldn't give me any further information, this was on the 15th November 4 days ago and he still hasn't come back to me. Please OneBeautyWorld stop lying to customers. Customers thinking of purchasing from this company take caution, especially if your a customer who is ordering outside of the US. They take your money for payment for the order and you hear nothing more, no correspondence, nothing more for three weeks onwards, it's really disgusting service, they need to get their communication together as it's non existent and you struggle to get through to anyone to speak to about your order.
OneBeautyWorld, please stop lying to me, if you do not have the wig in stock just be honest and let me know and refund me my money back and stop telling me that you are wig stocker for Janet Collection wigs, if you are how come you put online the wigs are in stock when customer go online to purchase, but when the payment is made you don't actually have the wig in stock and cannot fulfill the order, please stop doing this to customers. STOP THE LIES.
December 18, 2022
Unprompted review
Reply from Onebeautyworld.com
Thank you for taking the time to share your feedback with us. We're sorry to hear that you had a negative experience on your purchase and would like to make things right.
As a token of our appreciation for giving us another chance, we'd like to offer you a special discount on your next purchase. We believe that you'll find our products and services to be of the highest quality, and we're confident that you'll have a much better experience next time.
We value your business and would be honored to have you as a repeat customer. Please let us know if there's anything we can do to make your experience even better. We look forward to serving you again soon!
Out of stock item
I made a purchase however my item was out of stock until the early part of the second quarter next year. Anyway, Blake Flowers reached out and informed me of the order status and asked how I wanted to proceed. I asked for a refund and he quickly delivered. He’s been in constant communication. That is customer service!!
December 14, 2022
Unprompted review
I’m very happy with my purchase, this wig is of great quality!
I’m very happy with my purchase! The wig is fantastic, I love it and It looks so natural and soft texture! Thank you so much! I will buy more for sure! Excellent service and fast delivery!
December 13, 2022
Reply from Onebeautyworld.com
Thank you so much for your positive review! We are thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and it's wonderful to hear that we were able to meet your expectations. We appreciate your support and look forward to serving you again in the future. Thank you for choosing OneBeautyWorld.Com!
Reply from Onebeautyworld.com
Hi Rosetta, thank you for your kind words. We are so happy you loved their hair. Please dont be a stranger.
I will see the wrong color I am very disappointed because it took so long to get it did you send me the wrong color already have this color I want toI want a dog brown and you sent me Wrong color I ha
You sent me the wrong color I want a dog brown and I received all T30 I have this color already and it took so long to get very unsatisfied this if I order a certain coln, send me the color that I ordered don’t substitute anything else
December 9, 2022
Reply from Onebeautyworld.com
Thank you so much for your positive review! We are thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and it's wonderful to hear that we were able to meet your expectations. We appreciate your support and look forward to serving you again in the future. Thank you for choosing OneBeautyWorld.Com!
Responsive
It took longer than usual for me to receive my order, but the company was responsive and I received the correct item in good condition.
December 8, 2022
Reply from Onebeautyworld.com
Hi Sandra, thank you for taking the time to write the review. The shipping delays are equally frustrating for us. Shipping times during the holiday season becomes a challenge with all carriers but we promise we are working on new ideas with exciting partners to expedite deliveries all over the US. As a Small business we appreciate your business.
I made my order a month ago I still…
I made my order a month ago I still have not received it it was only one wig
December 7, 2022
Reply from Onebeautyworld.com
Hi Shawanda, we are so sorry to hear your wig has not arrived yet. Could you please send an email to csa@onebeautyworld.com with your order number in the subject and we will get back to you right away.
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