Onebeautyworld.com Reviews 334

TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

Place order November 3, Here we are December 15,2025 NOTHING! I oder from you guys twice before NO PROBLEM. What's going on. I call no one answer/ no tracking number/ no email.

Rated 1 out of 5 stars

Placed order 11/11/2025. Have never received merchandise. They won't answer emails and phone calls are never returned. Finally had to contact my financial institution to get mt money back.

Rated 1 out of 5 stars

do not order from this website, very sketchy. they don’t respond to emails and forwards all calls to voicemail. order randomly cancelled and money has not been refunded, placed a second order and the... See more

Rated 5 out of 5 stars

Receive my merch in an efficient & timely manner. This particular item I couldn’t find at any beauty supply store here in west palm beach. I wanted it so bad I just ordered it . The unicorn braiding h... See more

Company details

  1. Hair Product Store
  2. Hair Extensions Supplier

Written by the company

A Florida based, family-owned, and run Online Beauty Supply portal since 2017. We work with selected and best quality Wigs, Hair Extension, Braiding Hair Brands with focus on providing best customer service in the business.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

334 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Not trustworthy

This is not a trustworthy company. They do not respond to emails, and their shipping is horrible. I have still not received my supposedly one day ship item after almost a week. Filed a dispute with PayPal.

October 6, 2022
Unprompted review
Rated 5 out of 5 stars

The hair his great and easy to work with

The hair his great and easy to work with . Doesn’t tangle and texture feels great .

October 6, 2022
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Reply from Onebeautyworld.com

Hi Tambra, thank you for taking the time to review us and that too with such generosity. Your words and satisfaction means everything to us. We promise to keep improving your experience with us every single time. Looking forward to your next order.

Rated 5 out of 5 stars

Legit trusted website with Hair…

Legit trusted website with Hair affordable price. My wig came and it was exactly what I imagined & I love it . It came very fast . Thank you one beauty world. Customer service over the phone was excellent. They definitely kept me informed about my order status

October 5, 2022
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Reply from Onebeautyworld.com

Hi Monica, we are equally happy you loved your wig. Thank you for such a beautiful review and your business. We appreciate it very much. Looking forward to sending more packages your way.

Rated 3 out of 5 stars

Quick shipping but incorrect color

The shipping was quick and efficient. However, the hair I actually received was a lot darker than the hair I chose on the website, without the usual margin of error.

October 6, 2022
Rated 1 out of 5 stars

DO NOT I REPEAT DO NOT ORDER FROM…

After posting an awful review, I finally got a response from them. It appears they are not a scam but their customer service is seriously lacking.

October 4, 2022
Unprompted review
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Reply from Onebeautyworld.com

Hi Angela, it was a pleasure speaking to you over the phone and I would like to once again apologize for the disappointing experience and lack of communication. Please visit us again soon and will make sure we get our remaining 4 stars. Thank you for your business and understanding.

Rated 3 out of 5 stars

Lack of communication

Lack of communication! No updates on the order at all. I called and left a voicemail and I sent an email asking for an update of the order. Never received any kind of response.

October 4, 2022
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Reply from Onebeautyworld.com

Hello Diane, thank you for your feedback. We are very sorry that your shopping experience was not as wonderful as we strive to make. Please send us an email at hello@onebeautyworld.com with your order number in the subject and we will do everyting to make it right. Please dont be stranger

Rated 5 out of 5 stars

Wigs are as expected excellent quality

Wigs are as expected excellent quality. Good bargain!

September 21, 2022
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Reply from Onebeautyworld.com

Hi! thank you so much for this lovely feedback. There's nothing more rewarding than reading a beautiful review like yours from a happy customer. We appreciate your business, please dont be a stranger.

Rated 5 out of 5 stars

BEAUTIFUL Rubie Wig

BEAUTIFUL WIG JUST WHAT I ORDERED

September 5, 2022
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Reply from Onebeautyworld.com

Hi Angela, thank you for this uplifting review. We love Rubie too, she is one of our best selling wigs with its ease of styling and color varations. We appreciate your business and look forward to send the next order soon.

Rated 3 out of 5 stars

Disappointed customer

I have been searching for this wig for months, the Koko curl wig by Mayde Beauty. I finally got it but it was nothing like advertised. Additionally, the wig did not seem new. I was very disappointed.

September 3, 2022
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Reply from Onebeautyworld.com

Hi, we are so sorry you are not 100% happy with your purchase. We would like to assure you that we are a Mayde Beauty Authorized retailer and sell only new products across our website. Please write us an email at hello@onebeautyworld.com with your order number in the subject and we will get back to you to see how we can help you in the right manner with this purchase.

Rated 5 out of 5 stars

I would highly recommend…

I would highly recommend OneBeautyWorld. I found them on Google and purposely used PayPal since I’ve never bought anything from them. My purchase was great and I will definitely use them again.

August 17, 2022
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Reply from Onebeautyworld.com

Hi Jayne, thank you for taking the time to write such an amazing review. Please visit us again soon!

Rated 5 out of 5 stars

quick and easy

the order came quickly and it was accurate. really good price as well

August 17, 2022
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Reply from Onebeautyworld.com

Hi, its wonderful to hear great feedback. We are committed to provide excellent service coupled with best prices. Please dont be a stranger.

Rated 5 out of 5 stars

Hair looks great but shipping was…

Hair looks great but shipping was extremely long

August 17, 2022
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Reply from Onebeautyworld.com

Hello Shangail, thank you for the review. Your feedback is very important to us. Looking forward to send more packages your way soon.

Rated 3 out of 5 stars

The product is just as I wanted

The product is just as I wanted. But I feel the shipping is late since I paid for priority shipping I wasn’t expecting it to take 8 days

August 16, 2022
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Reply from Onebeautyworld.com

Hi Prudence, thank you for your time to write a review. Our customer feedback helps us improve our service. We are sorry the package took longer than expected and promise to do our best to get every order delivered as quickly as we can.

Rated 5 out of 5 stars

My order

The order is on the way and I’m very happy to receive it!

August 13, 2022
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Reply from Onebeautyworld.com

Hello Sadiq, thank you so much for your kind words and supporting small businesses. We are very happy to have served you. Please come back soon ❤️

Rated 5 out of 5 stars

Good job

Love it, I have no problem

August 12, 2022
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Reply from Onebeautyworld.com

Hi Dandra, we love you back ❤️. Thank you for a great review.

Rated 4 out of 5 stars

Very satisfied

When I ordered this unit it was not in stock. Received an email informing me of the status of my order. In less than a week my ordered was delivered. Very pleased.

August 12, 2022
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Reply from Onebeautyworld.com

Hello Dorothy, since the pandemic things have not been easy yet we promise our best to every single customer and work tirelessly to make sure every order gets home in time. Thank you for taking the time to write us a great review.

Rated 1 out of 5 stars

Paid for 2 day shipping

Paid for 2 day shipping. Didn’t receive tracking info or package until after I disputed with PayPal. The people from customer service online chat lied to me then ignored me the next day. You can’t reach anyone through the customer service number vm only. Wouldn’t shop here again

August 11, 2022
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Reply from Onebeautyworld.com

Hello Cynthia, your order is on its way. Unfortunately some calls and chat requests do get delayed response due to high volumes. We are sorry your experience was not as wonderful as we strive to make.

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