One Day Tests - Croydon Reviews 

117
TrustScore 5 out of 5

4.9

3 Overton's Yard, CR0 1SL Croydon, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Results provided quicker than quoted - around one week instead of two. And I like that the laboratory where the tests were done is stated so there is traceabilty - better than my NHS blood test recor... See more

Company replied

Rated 5 out of 5 stars

I had a great experience having my blood test. The whole process was quick and efficient. The lady who took my blood was absolutely lovely she chatted with me throughout the appointment, making it... See more

Rated 4 out of 5 stars

A very good experience .It wasn't a great start, because I opted to have the home test, and could not get enough of a sample. However, they were very helpful about it, and I ended up going to the cli... See more

Company replied

Rated 5 out of 5 stars

Toni in the Croydon branch was excellent from start to finish. She welcomed me, explained throughly what would be done and was gentle. I would choose this branch again. I was happy with the service. C... See more


Company details

  1. Blood Testing Service

Written by the company

Accessible and affordable private blood testing clinics, home kits and phlebotomy nurse visits. Huge range of biomarkers, monitoring panels and health screenings. Same or next day results on over 300 biomarkers!


Contact info

  • 3 Overton's Yard, CR0 1SL, Croydon, England, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

117 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(117)

2,676 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant

Brilliant.
I have used this service at both Crawley and Croydon. I have also had communication with customer services - absolutely brilliant.
Crawley was amazing - the phlebotomist ( Sharon ? ) was so patient , professional and reassuring.
Emma from customer services was so helpful , friendly , informative and gave such great helpful advice particularly around preparation.
Viviane in Croydon was amazing.
So friendly , calming , reassuring , an absolute angel.
I’d never heard of Onedaytests before a few days ago. I absolutely will use them again without hesitation. Very clean and professional sites too.

December 3, 2024
Unprompted review
One Day Tests - Croydon logo

Reply from One Day Tests - Croydon

We look forward to seeing you again in the future. Thank you for leaving us a 5* review.

Rated 5 out of 5 stars

recommended

Efficient service, kind nurse who put my son at ease . Results back quickly same day.

November 13, 2024
One Day Tests - Croydon logo

Reply from One Day Tests - Croydon

We are very happy to hear about the service you received from us. Thank you spending the time to leave us a review.

Rated 5 out of 5 stars

I booked a blood test the same day and…

I booked a blood test the same day and could get the appointment straight away. Very responsive and effective. I got the result like predicted. I would recommend to friends and family.

November 8, 2024
One Day Tests - Croydon logo

Reply from One Day Tests - Croydon

Thank you for the recommendation and the 5* review.

Rated 4 out of 5 stars

All went smoothly

The taking of the blood samples was very quick. Also the results arrived the same evening which was great. Only giving 4 stars as I had to wait quite a while in reception area, even though I arrived in time for my test. Otherwise it all went as promised.

November 13, 2024
One Day Tests - Croydon logo

Reply from One Day Tests - Croydon

Thank you for your feedback. Apologies for the wait. On rare occasions other appointments can over run.

Rated 5 out of 5 stars

Great Staff!

Great Staff!
Completely satisfied of your service.
All went smoothly and unexpected quickly.

November 13, 2024
One Day Tests - Croydon logo

Reply from One Day Tests - Croydon

We really appreciate your review and the 5-star rating. Thank you.

Rated 5 out of 5 stars

Fast and professional

Blood was drawn very quick and professionally. Test results came back way earlier than expected.

November 1, 2024
One Day Tests - Croydon logo

Reply from One Day Tests - Croydon

Really pleased to hear this. Thank you for spending the time to leave your feedback.

Rated 5 out of 5 stars

Excellent!

Excellent!

November 1, 2024
One Day Tests - Croydon logo

Reply from One Day Tests - Croydon

Thank you for the 5* review

Rated 5 out of 5 stars

great experience overall

I recently booked a test, at the Croydon branch and it was such a stress free easy appointment. The customer service was great. The lady who did my test was really lovely. I usually find these appointments painful and often have bruising afterwards however I left within minutes of arriving and didn’t have any bruising afterwards.
I was also pleasantly surprised that I received my results so quickly the following day! Fantastic service would definitely reuse their services

October 30, 2024
One Day Tests - Croydon logo

Reply from One Day Tests - Croydon

Thank you for the 5 star review. We look forward to seeing you again in the future.

Rated 5 out of 5 stars

Great service

I have always struggled with having blood drawn as my veins in both my arms are difficult to find. However, Vivienne was great and on her first go was successful with least pain. Great service will be using again.

November 5, 2024
Unprompted review
One Day Tests - Croydon logo

Reply from One Day Tests - Croydon

Thank you for your feedback. We look forward to seeing you again in the future.

Rated 5 out of 5 stars

no complaints from me

the nurse, vivien, made me feel very comfortable as i have a history of feeling faint and it was overall a smooth process. the results came in same day too which is great

September 23, 2024
One Day Tests - Croydon logo

Reply from One Day Tests - Croydon

Thank you very much for your amazing review of our service. We will be sure to pass on your kind words to Vivien.

Rated 5 out of 5 stars

Jessica was very good at taking my…

Jessica was very good at taking my blood. Very pleased with Service and the quickness of my results, thank you.

August 1, 2024
One Day Tests - Croydon logo

Reply from One Day Tests - Croydon

Jessica is great! Thank you for leaving a review. We will be sure to pass this on to Jessica.

Rated 5 out of 5 stars

Blood tests

As someone who is terrified of needles they were so helpful and kept me relaxed and feeling comfortable. They made sure I was safe and happy

July 15, 2024
One Day Tests - Croydon logo

Reply from One Day Tests - Croydon

Really pleased to hear this. Thank you for spending the time to leave a review.

Rated 5 out of 5 stars

Does exactly what it says on the tin!

Very professional staff, quick turnround, and easy to understand results.

June 26, 2024
One Day Tests - Croydon logo

Reply from One Day Tests - Croydon

We are very happy to hear about the service you received from us. Thank you spending the time to leave us a review.

Rated 5 out of 5 stars

Amazing service with heaps of…

Amazing service with heaps of information and guidance. Better service than Thriva especially where they send you another blood sample kit if any of your tests fail to complete successfully.

June 1, 2024
Unprompted review
One Day Tests - Croydon logo

Reply from One Day Tests - Croydon

Really pleased you rated our service 5*. Thank you, we appreciate it.

Rated 5 out of 5 stars

Quick and easy

Quick and easy. Service was so nice. Results came just hours later. Phlebotomist was very kind and helpful. Will definitely be returning for future tests.

June 10, 2024
One Day Tests - Croydon logo

Reply from One Day Tests - Croydon

We are grateful for your 5* review. Thank you.

Rated 5 out of 5 stars

Great service

Great service, fast and efficient. Easiest blood test I’ve ever had.

May 29, 2024
One Day Tests - Croydon logo

Reply from One Day Tests - Croydon

Really happy you found our service so easy to use. Thank you for leaving us a review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look