I have to admit that I was getting very frustrated with the continuing emails advising me I hadn't completed the forms. I knew I hadn't but was totally unclear about how to resolve the issue. That was... See more
Company replied
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Review summary
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Everything was pretty simple, from just scanning the QR code and following the instructions. I would have given a 5 but the photo ID verification step was quite annoying as the camera access button in... See more
Company replied
Such a straightforward process from start to finish. I had a quick question before submitting, and Victor got back to me right away to clear it up. Excellent service that saves so much time. Highly re... See more
Company replied
Company details
Written by the company
Say goodbye to confusing paperwork and endless government portals. At Online Filings, we combine smart technology with real human support to help you do business better. Online Filings is fully authorised by Companies House and recognised by HMRC.
Contact info
Suite G04 1 Quality Court, Chancery Lane, WC2A 1HR, London, United Kingdom
- 02038722696
- support@onlinefilings.co.uk
- onlinefilings.co.uk
4.1
Great
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 56% of negative reviews
Typically replies within 2 weeks
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especatcular very eassy and now is my…
especatcular very eassy and now is my accountin g for help m,y company ilove iu svery eassy
April 20, 2026
Unprompted review
Reply from OnlineFilings™
Hi Aitana,
Thanks for the lovely review! Really glad you found the process easy to navigate. We try to keep things simple and clear so people can get everything sorted without feeling like they need a law degree halfway through it.
We appreciate you choosing Online Filings and look forward to helping you again in the future!
- The Online Filings team.
totaly misleading service
totaly misleading service, claims ease and simplicity and no mention of extra steps proir to paying.. the whole process can be completed faster on hmrc site with far less steps.. was completly unable to use the service even after paying due to old fashioned id proof checks
April 14, 2026
Unprompted review
Reply from OnlineFilings™
Hi Stephen,
We’re sorry to hear you felt the process was misleading, but just to clarify, Online Filings is a private service provider and not affiliated with GOV.UK or Companies House. This is stated throughout our site, including at checkout, along with the fact that official filing requirements still apply.
We reviewed your order and can see that the filing was not completed because the authentication code was not entered during the authorisation step. This code is required in order to authorise and submit the filing. If the code is not available, there is an option within the platform to request it, so the process can continue once received. We also explain these requirements on our website before checkout, including in the product information and FAQs, so customers can see what is needed before placing an order.
We do also highlight that filing directly with the government is always an option, and some customers prefer our service for the guided process and support.
We’re sorry this didn’t meet your expectations on this occasion. If you do decide to use us again in the future, we’re always happy to help make the process as smooth as possible.
- The Online Filings team.
Simple to use.
April 14, 2026
Unprompted review
Reply from OnlineFilings™
Hi Graham,
Thanks for the review.
Glad you found it simple. That’s exactly what we aim for at Online Filings, keeping things clear and straightforward from the start.
Appreciate you choosing us.
- The Online Filings team.
AVOID. They just scam!
AVOID
Scammers. They take money without any work. Refunding only portion or none. AVOID
April 1, 2026
Unprompted review
Reply from OnlineFilings™
Hi Oskar,
Thanks for your feedback. We’re sorry to hear about your experience.
The filing was not completed because the required onboarding and identity verification steps were not finished, and without those details we are unable to submit any filing through our platform. We also sent reminder emails to prompt completion of the remaining steps, and we explain these requirements on our website before checkout, including in the product information and FAQs, so customers can see what is needed before placing an order.
Online Filings is a private filing service provider, and our website, pricing and checkout clearly state that we are an independent service and not affiliated with GOV.UK or Companies House. Filing directly through GOV.UK is always an option, while many customers choose our service for the convenience and support we provide throughout the process.
We wish you every success with your business and would be glad to help if you choose to use our service again in future.
- The Online Filings team
SCAMMING
This online filings company even not deserve 1star, Its totaly scam. Please we aware.............who will use them definetly loose your money.
I never suggeset to use this comapany to use any service. Scam, scam and scammer, first they steal your data from elase where and keep emailing you , show like its from Govermnet website and pay for your filing and this and that.
We definetely file a case and will report to comapny house to make sure they should stop it and not staeling data and taking money from pepole in this hard time.
March 19, 2026
Unprompted review
Reply from OnlineFilings™
Hi,
We are sorry to read your comments and would like to clarify what happened.
An order was placed within our platform, however the application was not completed as the required identity verification step was not finished. Before any filing can be submitted, identity verification is required for all users. This is a legal requirement for Authorised Corporate Service Providers under UK Anti-Money Laundering regulations and is outlined in our FAQs, which are available prior to checkout. As this step was not completed, the filing could not be submitted.
When you contacted us, we provided guidance on how to complete the verification so the application could proceed.
Online Filings is a private service provider and is not affiliated with Companies House or GOV.UK. This is clearly stated on our website. Our service is optional and designed to support customers through the filing process, and it is always possible to file directly with Companies House if preferred.
We do, however, appreciate your feedback and wish you all the best with your business. We remain available should you choose to use our service again in the future.
— The Online Filings Team
Prompt response and clear guidance…
Prompt response and clear guidance during the process of online fillings
March 14, 2026
Unprompted review
Reply from OnlineFilings™
Really pleased to hear the process felt clear and that you had prompt support along the way.
Thank you for your feedback and we appreciate you choosing Online Filings.
- The Online Filings team
Change of Directors with OnlineFillings
OnlineFillings does exactly what they say they will do, within a specific timeframe. I enjoyed their service.
April 3, 2026
Unprompted review
Reply from OnlineFilings™
Hi Oluwayomi,
We really appreciate you leaving a review. Glad everything was completed on time and that you enjoyed using the service.
We know people want these changes handled properly and without delays, so it’s good to hear the process delivered exactly what you expected.
Thanks again and we look forward to helping you again soon!
- The Online Filings team.
Easy to complete
Overall I found it to be easy to navigate and follow the instructions and the various questions.
March 17, 2026
Unprompted review
Reply from OnlineFilings™
Hi Maggie,
Thank you very much for your feedback! Really pleased to hear you found the process easy to navigate and the instructions clear to follow. We know nobody enjoys getting stuck on confusing forms, so that’s nice to hear.
Thanks again for choosing Online Filings.
- The Online Filings team
I have a busy schedule and Online took…
I have a busy schedule and Online took the problem in hand and left me free to continue working.
April 1, 2026
Unprompted review
Reply from OnlineFilings™
Hi Lancelot,
Thanks for your feedback! We’re glad we could take this off your plate and make things easier while you kept your day moving.
That’s exactly the kind of experience we aim for, so it’s great to hear we got it right. We really appreciate you taking the time to leave a review, and we look forward to helping again whenever you need us.
- The Online Filings team
Very clear and easy to use and…
Very clear and easy to use and excellent ability to source required information was v good
April 11, 2026
Unprompted review
Reply from OnlineFilings™
Hi Gordon,
Thank you for the lovely feedback. We’re really pleased to hear the process felt clear and easy, and that the support in finding the information you needed was helpful.
We know company filings can sometimes feel like a chore, so it’s great to know we made it straightforward. We really appreciate you taking the time to share your experience, and we look forward to helping you again in the future.
- The Online Filings team
A whole lot of fuss.
Although we had already got Companies House individual codes we were asked to repeat the procedure for Online Filings. This was completed eventually after one of us had problems with the system. After submitting our conformation statement I received emails telling me it was done and a little later another mail saying it had been accepted. Around 10 days later an email from Companies House was received asking for our individual codes. So upon having our identity codes twice somehow Online Filings had managed to not pass them on. I’m now wondering if the submission was actually made to Companies House or not. Can I expect a fine from them soon ? We will see.
March 19, 2026
Unprompted review
They made the whole process very easy
They made the whole process very easy , would highly recommend.
April 7, 2026
Unprompted review
Absolute Scam
Absolute Scam. Avoid any contact with them. Paid fees with them and they advised part was a government fee. Been contacted by Companies House and no fee was given to them and had to pay government fee again. I will be passing their details onto the government along with any correspondence and invoices I have paid. Avoid!
April 8, 2026
Unprompted review
Guidance and supporT
Guidance and support how to fix the issues we had trying to get all our data up to date.
March 31, 2026
Unprompted review
once understood quite easy to complete
March 26, 2026
Unprompted review
Easiest Way
Simplified and therefore reduced a bureaucratic requirement
April 3, 2026
Unprompted review
Very helpful and navigation is very…
Very helpful and navigation is very easy to do filing. Thank you!!
March 30, 2026
Unprompted review
The member of staff demonstrated excellent customer service and professionalism.
The member of staff demonstrated excellent professionalism. Her advice and instructions were second to none. She kept me well informed at each stage. She is an asset to your organisation. Excellent customer service.
April 1, 2026
Unprompted review
I received an email from this company…
I received an email from this company stating they can file my confirmation statements in 5 minutes. After paying 89£, I couldn't complete the process. I called them and requested my money back. Someone called Gabriella from the company called me back and gave me a fake email to request my money. I sent the email,it didn't go through. I called the number again and I couldn't get to anyone. Till date,my confirmation statements was not files, money gone and I cant get through to anyone. Since I cannot communicate with you through any reliable means,I am sure this feedback will get your attention. I need my money back. The confirmation was for Anna and Elvis healthcare services limited. Thank you
March 27, 2026
Unprompted review
Extremely dodgy behaviour that shouldn't be legal.
Received a letter, which makes this company appear to be the official way to file LTD company returns to HMRC. This is my first time filing a company return, so I am expecting such a letter. After scanning their QR and then having it ask me to enter my details to it, it starts to look a bit fishy. So I check them out. They aren't actually HMRC, it's a separate, private company that will process your confirmation for you, and then charge you a fee. So, while they may be a fully registered proper company etc. They are acting in what I believe to be an EXTREMELY dodgy way. Tricking people into paying them money, while you do all the work anyway. It looks like you are being asked to do all the work if filing, entering that info into their portal, and then they will just send that same info into HMRC, and charge you for the privilege of being a piggy in the middle that has zero need to be there.
March 27, 2026
Unprompted review
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