Only Once Dress Hire Reviews 293

TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

Cancelled my order the day before it was due to arrive ‘at my request’. I did not request to cancel I emailed to find out what had happened and no reply received. Website said closed and all stock now... See more

Rated 5 out of 5 stars

I ordered a dress for my pre wedding meal - I received my order earlier than anticipated which was great. Lottie was lovely to deal with. There was a hand written note in my package which was su... See more

Rated 5 out of 5 stars

I recently hired a dress from Only Once Dress Hire for my friend's wedding after seeing someone I follow on Instagram wearing one of their dresses. I went for the Meshki pink dress and would highly re... See more

Rated 5 out of 5 stars

I had a few changes to my order and Lottie was more than accommodating. The whole process is extremely seamless and easy. My piece arrived early, giving me plenty of time to try on and plan my accesso... See more

Company details

  1. Evening Dress Rental Service
  2. Dress and Tuxedo Rental Service
  3. Dress Store
  4. Full Dress Rental Service

Information provided by various external sources

Online designer outfit rental boutique


Contact info

4.0

Great

TrustScore 4 out of 5

293 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The BEST service!!

First time using this website, originally ordered the wrong size and Lottie was more than happy to help me sort very last minute. Absolutely loved my dress, arrived on time, perfect quality. Couldn’t fault a thing. Will absolutely be using again! X

October 12, 2023
Unprompted review
Rated 5 out of 5 stars

Second time renting from Lottie, and won’t be my last!

I had a few changes to my order and Lottie was more than accommodating. The whole process is extremely seamless and easy. My piece arrived early, giving me plenty of time to try on and plan my accessories. I felt like a million dollars wearing my outfit and got so many compliments. What a great way to wear something special that I otherwise would not be able to afford buying full price!

October 11, 2023
Unprompted review
Rated 5 out of 5 stars

5 Star Service !!!

I have never hired a dress before and to be honest was a little uncomfortable about the process (scared of hidden costs, the item not being of high standard, not fitting etc)! But wow was I wrong!! Probably the best service I have received in a very long time!! From my initial enquiry to sending the dress back the whole process was faultless and the team couldn’t have been more helpful. 5 star service from beginning to end.
The dress I received unfortunately was too big but within 48 hours I had received a replacement which fit like it had been made to measure! Honestly can not recommend only once dress hire enough and will most certainly be using them again for future events!!!

October 6, 2023
Unprompted review
Rated 5 out of 5 stars

I would without a doubt recommend only…

I would without a doubt recommend only once dress hire. I received my rented dress a day earlier than expected and the whole process is so so easy! I never tend to wear a dress more than once so I love the sustainable idea! Lottie communicated with me throughout the whole process thank you! I will definitely be renting again for all my special occasions 🫶🏼

October 7, 2023
Unprompted review
Rated 5 out of 5 stars

Great business

Great business, hired a dress for 4 days the transaction was easy the delivery was quick and good communication. Would highly recommend and will be using This service again

September 16, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant - cannot recommend more!

First time hiring and loved the whole experience! Arrived in a timely manner, the dress was amazing - received lots of compliments! Loved the person touch of the hand written message. Will definitely be using again!

July 7, 2023
Rated 5 out of 5 stars

Amazing Company

Amazing service! The dress arrived in perfect condition a few days before I was expecting it which meant I had plenty of time to make sure it fitted and the whole process was very efficient and easy. Would 100% recommend and will be using again!

July 1, 2023
Unprompted review
Rated 5 out of 5 stars

Always the most amazing service

Always the most amazing service! I don’t think I would ever actually buy an outfit again. I love everything about this concept. Lottie is wonderful and I will continue to rent for all my events! ❤️

June 8, 2023
Rated 5 out of 5 stars

Easy hiring

I hired 2 dresses for a wedding I attended recently as I just could not find anything else I liked. The dresses arrived early, fitted beautifully and I received so many compliments. The return process was extremely straight forward and communication with them has been great.

June 15, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service!
Really easy process, dress delivered earlier than requested, so had time to try on. Beautiful dress, will definitely be using Only Once again, thank you!

May 29, 2023
Unprompted review
Rated 5 out of 5 stars

First time hiring a dress for a wedding…

First time hiring a dress for a wedding and it was an amazing experience. I ordered two dresses for options however before sending one Lottie noticed it wasn’t in good condition so sent me out one even more beautiful and kept me updated on the situation throughout. Lottie is so attentive and there to help with any concerns. Everyone loved my dress and it was great getting to wear something I wouldn’t have been able to afford brand new. Will 10000% be using this service again.

June 2, 2023
Unprompted review

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