Only Once Dress Hire Reviews 293

Amazing experience, will definitely be back! X

Such a wonderful experience from ordering - to delivery -to the fit of the dress there was even a personal handwriting note 😍 the dress was like a brand new gown. I will 100% use this service again and have already told soo many people about it 🙌🏼

This was the first time I ever hired a dress for an event and it was a great experience. I found the exact dress I'd been looking for and ordered it for four days. It arrived well ahead of time and Lottie even put a second dress in the order free of charge as she had noticed a tiny imperfection inside the dress I ordered. Any communication was answered within the hour and she was very kind and helpful. I will absolutely use this website again, couldn't have been happier.

My dress came days before my event. Lottie even left a lovely message for me. I got so many complements and it arrived in perfect condition. I could not recommend this brand enough!!! X

I have rented dresses on two separate occasions and both have been amazing! Fantastic service and would highly recommend!

Brilliant service from Lottie , ordered a dress was out of stock got quick response offering same dress in different colour. Very helpful would recommended. Dress was in good condition when arrived.

Absolutely gorgeous dresses, perfect for big occasions - I love the fact that I had a unique dress for the night and it's not going to forever sit at the back of my wardrobe but someone else can wear it too!

I ordered a dress for my pre wedding meal - I received my order earlier than anticipated which was great.

Lottie was lovely to deal with. There was a hand written note in my package which was such a nice touch!

I'll definitely be ordering from Only Once Dress Hire again for any special occasions that I have coming up xxx

The dress was delivered early so I had more time to try it on to make sure it fit. The dress was stunning, just like the pic, and a lovely note was in the box. Would definitely use again.

I wear a waist coat everyday for work and want it to fit a look Good and these waist coats are perfect in every way.Once again thank you for excellent customer service and product take care all darren

My outfit came a day early.
Was easy to use and send back lotties communication was amazing highly recommend

Excellent service! Very easy to communicate with, gorgeous product exactly as described will definitely be ordering again!

Absolutely amazing service! Dress came on time, they also sent a back up dress due to the original one being slightly discoloured! Both dresses were fabulous but I still ended up wearing the original one I chose. Thanks so much again and I will be using this website again! Xx

Used the website a few times, great customer service, communication and the outfits arrive in plenty of time and in perfect condition

Amazing rental company! So much more thought are care put into the service compared to the big rental companies - couldn’t recommend more!

The whole process was so easy. The dress arrived a couple of days before and was stunning. Will definitely use this company again. Thank you

Amazing customer service , hired a jumpsuit for a special event during Royal Mail strikes Lottie ensured I received my rental on time and was great with communication , will definitely be using only once dress hire again

Cannot recommend only once dress hire enough. Such a smooth proces from start to finish. My outfit arrived so quickly and allowed me a few days before my event to try it on etc.
The outfit was stunning and in perfect condition.
I cannot wait to have another special event to go to so I can use the site again.
The handwritten note was such a nice touch too.
Thank you so much Lottie ♥️

As a 1st timer renting clothing online I was quite worried about how the item would arrive (if it would arrive atall)..
It was very reassuring when Lottie got back to me and answered my queries.

The dress I rented was perfect when it arrived, even arriving a day earlier than expected which was a bonus as I wasn’t sure if the dress was going to fit or not or how it was going to look.

Thank you so much i got so many compliments on it too! I’ll definitely be using your service again xx

Where do I start!

The communication from the team (Lottie in particular) was second to none.

Throughout the whole process - (and throughout my annoyingness!) Lottie was there to support with any questions or queries I had.
She made the process seamless, and for that reason I got to enjoy a beautiful Nadine Merabi jumpsuit in time for my anniversary!

The product speaks for itself, as they have only the best brands available to rent - but the service really makes this company worth every penny.

Will not be going anywhere else now for any upcoming occasions, Only Once, you have a client for life!

Thank you!