ONP Solicitors Reviews 27,949

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 2,517 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and quick response times, making the overall service and user experience smooth and stress-free. Many appreciate the clear communication and regular updates provided throughout their processes. However, some people were dissatisfied with the customer service, citing slow replies, a lack of clear updates, and feeling like they had to constantly chase for progress. A few reviewers also mentioned issues with the online portal not being updated and a perceived lack of urgency from some staff members.

What people talk about most

Service

Users describe positive interactions with service, highlighting efficient and professional handling of... See more

Staff

Customers had positive experiences with staff. Many reviewers praised individual team members for their... See more

Response time

Reviewers highlight positive aspects of response time, with many praising the clear, prompt, and efficient... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the professionalism, clear... See more

User experience

Consumers find the user experience to be positive, often describing the process as smooth, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was an excellent service from all involved from start to finish. I will highly recommened using these services to my friends. Just to mention a Hugh thanks to Natalie Forwood for her patience and k... See more

Company replied

Rated 5 out of 5 stars

Although our mortgage provider selected ONP for the conveyance of our remortgage we have been specifically pleased with James who worked tenaciously to complete the complicated process. He kept our... See more

Company replied

Rated 5 out of 5 stars

Nighat, what an absolute pleasure it was to deal with this lady. She was always responsive and understanding of any queries I had. She dealt with everything in a steadfast manor. Couldn’t have bee... See more

Company replied

Rated 5 out of 5 stars

What an amazing and honestly worthwhile group of people to work for my house purchase. They are dedicated, and provide a friendly courteous service to ensure all our required and necessary steps are t... See more

Company replied


Company details

  1. Conveyancer
  2. Legal Services
  3. Real Estate Attorney

About ONP Solicitors

Written by the company

ONP Solicitors is a modern, forward-thinking law firm that takes the stress out of buying and selling property. We keep every aspect of legal conveyancing simple, and most importantly, we keep things moving. Wherever you are, we’re by your side, making moving simple.

We are part of Movera. A flourishing platform business, bringing together ambitious home-moving brands from across the sector. Built on the heritage and passion of experienced legal services businesses, brought together to transform the moving market for the better.

For almost four decades, ONP Solicitors has been bringing property ambitions to life with exceptional legal conveyancing services. While we pride ourselves on our personal, bespoke service, we are also digital. This means you can stay up-to-date on the progress of your case 24/7 from wherever you are in the world with the assurance that your dedicated manager is only a phone call or an email away.

Get a quote today

Why choose ONP Solicitors?

Written by the company

Stay up to date 24/7
Stay in touch with your case 24/7, wherever you are. Our mobile app puts your case in the palm of your hand to upload documents, sign paperwork and keep up to date on progress.
Dedicated case manager
At the very start, you’ll be introduced to your dedicated case manager and get their direct contact details. We have years of experience and a team of specialists to support your specific conveyancing needs.
No move, no legal fee
We understand that house moves can sometimes bring unexpected complexities. If things don’t go as planned and your move falls through, you won’t have to pay our legal fees.
Helping people since 1987
With over four decades of trusted service, our skilled experts are ready to provide the guidance you need. Whatever advice you’re after, we’ll connect you with the right specialist to support your case.

No move, no legal fee

We understand that house moves can sometimes bring unexpected complexities.

We understand that house moves can sometimes bring unexpected complexities.
If things don’t go as planned and your move falls through, you won’t have to pay our legal fees.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

28K reviews

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Rated 5 out of 5 stars

ONP Solicitors we found extremely…

ONP Solicitors we found extremely professional in the assistance of navigating through the endless paperwork for the purchase of our new property, they made it so easy.

May 29, 2026
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Reply from ONP Solicitors

We're so pleased we made navigating the paperwork for your new property purchase easy. Thank you for your kind feedback!

ONP Solicitors

Rated 5 out of 5 stars

Sarah from ONP Solicitors has been…

Sarah from ONP Solicitors has been fantastic throughout the process. All enquiries were handled efficiently, and her responses were always within 24 hours. Sarah explained the entire process thoroughly, making everything smooth and stress-free

May 22, 2026
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Reply from ONP Solicitors

We're so glad to hear that our team provided such efficient and thorough support, making your experience smooth and stress-free. Thank you for your kind words!

ONP Solicitors

Rated 5 out of 5 stars

Great service & speedy process

We’ve recently purchased our first property and Emily made what initially felt like a very daunting process feel completely seamless from start to finish. As first-time buyers with limited knowledge, we really appreciated how supportive, responsive and professional she was throughout.

Emily provided us with daily updates, was always quick to answer any questions, and ensured everything progressed efficiently. Thanks to her hard work and organisation, we completed just two months after our offer was accepted.

We honestly couldn’t have asked for a better solicitor and would highly recommend Emily to anyone purchasing a property.

May 27, 2026
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Reply from ONP Solicitors

We're happy to hear about your positive experience purchasing your first property! We appreciate your kind words regarding our team's supportive, responsive, and professional approach. It's great to know that our work helped make the process seamless. Thank you for recommending our services!

ONP Solicitors

Rated 5 out of 5 stars

ONP solicitors completed the…

ONP solicitors completed the conveyancing for my first home. Kate and her team were great throughout the purchase process. The app the company use as well is great, easy to see where the process is upto and easy to communicate with the team and send the relevant documents.

Thanks for helping buy my first home

May 27, 2026
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Reply from ONP Solicitors

We're so happy to hear about your positive experience with us during your first home purchase! It's great you found our app and team helpful. Thank you for your kind words!

ONP Solicitors

Rated 5 out of 5 stars

A Truly Exceptional Home-Buying Experience with ONP and Robert

We cannot thank ONP enough, especially Robert, for the incredible support and professionalism throughout our home-buying journey. As first-time buyers, my wife and I had little knowledge about the process and honestly did not know what to expect. Buying a home can feel overwhelming, but ONP made everything so much easier, clearer, and less stressful from beginning to end.

Robert was absolutely outstanding — patient, knowledgeable, responsive, and always willing to explain every step in a way we could understand. He made us feel reassured and confident throughout the entire process. No question was ever too small, and his dedication truly showed how much he cared about helping us achieve our dream of becoming homeowners.

One thing that really stood out was ONP’s amazing app. The level of organisation, communication, and transparency within the app was exceptional. It gave us real-time updates, kept everything straightforward, and made us feel involved and informed every step of the way. You can genuinely feel the expertise and professionalism behind the entire system and team.

If you are buying a home — especially as a first-time buyer — ONP is the team you want by your side. Professional, efficient, supportive, and truly exceptional in every way. We highly recommend ONP and especially Robert to anyone looking for the best possible experience when purchasing a property. Thank you again for making our dream a reality!

May 25, 2026
Unprompted review
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Reply from ONP Solicitors

We are so grateful for your incredibly kind words and delighted to hear about your positive home-buying experience. It truly makes our day to know we could make such a significant journey easier and clearer for you as first-time buyers. We are especially proud that our team's dedication and our app's functionality contributed to making your dream a reality. Thank you for your wonderful recommendation!

ONP Solicitors

Rated 2 out of 5 stars

Let down during the final stages

Process has been very well handled until final stages. Our conveyancer has been brilliant throughout but unfortunately has been off this week during our final stages and our case has been passed along to another case handler. Responses are very vague regarding what the delays are, and we are getting very conflicting information from different people each time we contact them. It’s so disappointing that it has come to this after what has been a relatively smooth process. When you’re paying nearly £2,000 for a service, I expect more information than “there’s a lot of things going on in the background” and being told they’ll request our deposit “within 2 business days” conveniently before the weekend (despite all enquiries being satisfied and searches returned) at such a time-sensitive point of the process when you’re trying to arrange time off work, removals, etc. No explanation of why the two business days, or what the ‘background processes are’, or what we are actually waiting for, or when we can expect to exchange and complete. It just makes me feel like we are being completely fobbed off until our solicitor gets back. It’s a shame her great work has been let down by whoever’s handling her cases this week. I would appreciate a call ASAP from someone who can assist as we are desperately trying to progress our chain-free purchase.

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful senior case handler

Very helpful senior case handler, she was very prompt and was on the top of the job all the time.

May 22, 2026
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Reply from ONP Solicitors

We appreciate your positive feedback! We're glad our senior case handler was prompt and on top of the job.

ONP Solicitors

Rated 5 out of 5 stars

Looking for a reliable solicitor when…

Looking for a reliable solicitor when buying a house, ONP solicitors is the way to go. They are friendly, competent, professional, thorough and they get the work done on time.
If you have a specific time that you want to move into your new home, just tell ONP Solicitors, they deliver. Thank you ONP solicitors.

May 28, 2026
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Reply from ONP Solicitors

We're so pleased to hear our team was friendly, professional, and delivered on time for your home purchase. Thank you for your kind words and recommendation!

ONP Solicitors

Rated 5 out of 5 stars

Excellent efficienct service provided…

Excellent efficient service provided with step by step guidance and support throughout. A special thank you to Chelsie Frost for her excellent customer service.

May 28, 2026
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Reply from ONP Solicitors

We're delighted you found our service efficient and helpful. Thank you!

ONP Solicitors

Rated 5 out of 5 stars

Would recommend++

This is a great warm modern solicitor service that helped me along every step of my inquiry - I wish Meg W and the team all the best in all future ventures,

May 22, 2026
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Reply from ONP Solicitors

We're so glad we could assist you every step of the way. We appreciate your kind words and wish you all the best!

ONP Solicitors

Rated 5 out of 5 stars

This service was incredibly helpful…

This service was incredibly helpful throughout the entire property buying process. Their guidance made a complex journey feel much more manageable. I truly appreciated their support at every step. It's wonderful to find such dedicated assistance when making a significant purchase. I highly recommend their expertise.

May 28, 2026
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Reply from ONP Solicitors

We're so happy to hear our guidance made your property buying journey manageable. We truly appreciate your kind words and recommendation. Thank you for choosing our services!

ONP Solicitors

Rated 5 out of 5 stars

Amazing service backed by a fantastic app

I was recommended ONP by my equally amazing mortgage broker, who instinctively knew they’d be a great match for me. I really appreciated the clear communication and guidance throughout, and genuinely felt that Carleigh was in my corner the whole way.

Their app was fantastic too – it made it so easy to track progress, and I found myself mentioning it to so many people who were equally impressed.

I’d highly recommend Carleigh and ONP.

May 26, 2026
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Reply from ONP Solicitors

We're delighted to hear about your positive experience and that you felt supported throughout the process. It's wonderful that our app made tracking progress easy for you. Thank you for your strong recommendation!

ONP Solicitors

Rated 5 out of 5 stars

Brooke was fantastic to deal with

Brooke was fantastic to deal with, professional, friendly and always responds to any emails straight away! She arranged our remortgage with no fuss at all and had it all done exactly when we needed it and at a very fair price.
Top job and will definitely be using in the future!

May 28, 2026
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Reply from ONP Solicitors

We appreciate your fantastic feedback! We're so glad our team provided professional and friendly service, arranging your remortgage efficiently and at a fair price. We look forward to assisting you again!

ONP Solicitors

Rated 5 out of 5 stars

Personal effective service

Personal service. Rapid helpful responses. Carried out the legal work extremely effectively. Would not hesitate to use ONP Solicitors if the opportunity arises

May 28, 2026
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Reply from ONP Solicitors

We're so pleased you found our service personal, effective, and responsive. Thank you for your kind words and recommendation!

ONP Solicitors

Rated 5 out of 5 stars

Excellent solicitor

Excellent solicitor . The staff are professional, efficient, and very responsive.
They handled everything smoothly and kept me informed at every stage.

May 22, 2026
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Reply from ONP Solicitors

We're so pleased our professional and efficient staff handled everything smoothly, keeping you informed. Thank you for your kind words!

ONP Solicitors

Rated 5 out of 5 stars

Outstanding Support Throughout My Home Purchase

Dawn was fantastic throughout the entire process of purchasing my home. She was professional, efficient and always quick to respond whenever I had questions or needed updates. Buying a property can be overwhelming at times, but Dawn made everything feel much more manageable and kept things moving smoothly from start to finish. I really appreciated all her hard work, support and attention to detail throughout the process. Thank you again, Dawn!

May 28, 2026
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Reply from ONP Solicitors

We are so pleased to hear that your home-buying experience was smooth and manageable. It's wonderful to know our team's dedication and attention to detail made such a positive impact. Thank you for your kind words!

ONP Solicitors

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