I bought MS Office Pro 2021 which was delivered very promptly but when I inputted the product key ready to activate, a message appeared to say that this related to the 2016 version. I sent an email re... See more
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Bought MS Office Prof Plus and MS Project Prof on 6th June 25, had assistance with loading and they both worked well. On the 14th July had MS message window advising this MS product is not valid. B... See more
Still astounded at the price....but it's legit! Bought Visio for a great price, few issues with installing alongside an already installed 64 bit version of Office but Whatsapp help was fantastic and... See more
The download was from a Microsoft site which is a positive. Internet activation wouldn't work which is a little suspicious. Had to use telephone activation which is long winded process and takes a... See more
Company details
Written by the company
Welcome to OPEN SMART TECH, your trusted partner for all your Microsoft needs! As a dedicated Microsoft reseller, we're here to offer you genuine Microsoft licenses at unbeatable prices. With a wide range of products available for instant download, accessing your favorite software has never been easier – just a click away! Concerned about compatibility or need assistance with installation? Rest assured, our multilingual technical support team is available 24/7 to guide you through every step of the process, whether you prefer assistance in English, Spanish, French, or any other language. At OPEN SMART TECH, we prioritize quality, accessibility, and customer satisfaction above all else. We're proud to provide legitimate licenses at unmatched prices, ensuring a seamless purchasing experience that exceeds expectations. Explore our offers today and discover why we're the go-to choice for tech enthusiasts worldwide. Your Microsoft solution awaits, and we're here to make it a reality!
Contact info
35 Constance Street, London, E16 2DQ , LONDON, United Kingdom
- +44 7 537 146 733
- info@opensmarttech.net
- opensmarttech.net
3.8
Great
192 reviews
Replied to 4% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Outstanding
Abit complicated to do, but the support i recieved via whatsapp was outstanding. Couldnt of done it without their help
June 4, 2025
Unprompted review
The customer service was Impeccable
The customer service was Impeccable! I had been having issues due to not activating my MS office immediately i purchased. Each time i reached out, they were so helpful!
June 3, 2025
Unprompted review
Very helpful and understanding thank you
May 31, 2025
Unprompted review
I have no words to express how much…
I have no words to express how much support I received to install windows 11 pro on my windows 11 home. Something very easy became almost impossible. The guys were absolutely fab on give me instructions instantly on whatapp. Thank you all so much!! Very much appreciated and sorry for the inconvenience
May 30, 2025
Unprompted review
Installed an app for my computer
Installed an app for my computer. I couldn’t work out why it wasn’t installing. So I used the WhatsApp number and the guy helped me all out with it not only helped me with what to do but because I was struggling with that. He shared my screen and installed it for me.
May 27, 2025
Unprompted review
Ordered a download
Ordered a download, accidentally got sent the wrong key. However this was resolved super quickly and had help to complete the download. Really helpful service. Thank you
May 16, 2025
Unprompted review
Very fast support.
May 9, 2025
Unprompted review
Zach was so helpful with the set up of…
Zach was so helpful with the set up of windows highly recommend!
May 9, 2025
Unprompted review
The help in installing the software was…
The help in installing the software was very good. The
May 8, 2025
Unprompted review
Very patient
Very patient. helped me uninstall old MS software that were causing the problem. Then helped to download the new software and made sure it was working.
April 19, 2025
Unprompted review
Great Software Company
Needed help installing, no problem. Highly recommended company. Absolutely spot on! Software works great.
April 17, 2025
Unprompted review
Quick and efficient service
Quick and efficient service. Very helpful when asked a question with satisfactory help.
April 9, 2025
Unprompted review
Awful service
Awful service. They have not answered the phone and not returned my call. No idea when I might receive the product.
March 28, 2025
It took me ages to pay for my purchase…
It took me ages to pay for my purchase via World Pay and I think there may have been something wrong with the payment system. All sorted in the end and very good service.
March 26, 2025
Reply from Opensmarttech
Hi there,
Thank you so much for your feedback and for shopping with OpenSmartTech!
We’re really sorry to hear you had trouble during the payment process — that’s definitely not the experience we want for our customers. We understand how frustrating that can be.
Please note, our system is designed so you can pay whenever it’s convenient for you. In your case, we had already sent your order before payment was confirmed, as the initial attempt didn’t come through on our end. Once we noticed that, we reached out to kindly request the payment again.
This was a rare issue — the first time we’ve seen it happen — and we've since fixed the problem to ensure it doesn’t affect anyone else.
Thanks again for your patience and trust. We truly appreciate your support!
Warm regards,
The OpenSmartTech Team 💙
No problems encountered!
March 13, 2025
I'm not tech savvy so not entirely sure…
I'm not tech savvy so not entirely sure if I've done it properly and not had chance to use it yet as a programme so it will all be revealed one day!
February 23, 2025
Quick response and problem solved
Quick response . good comms and problem sorted
February 28, 2025
Unprompted review
was good and swift
February 6, 2025
Great
Great! You are proactively responsive. Thank you for making this easy for us.
February 14, 2025
Unprompted review
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