Compute screen stopped working . I rang Optima with my issue. They booked my computer in the next day. Ibraheem was polite and professional . Explained everything and provided a quote next day .front... See more
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The advice, service and aftercare was excellent. The only difficulties arise from me, the customer. I am no technie so things have to be explained to me slowly and carefully. Like most experts, Opti... See more
Called Optima after trying a couple of other IT companies that didn't like the sound of what i wanted to do which was transfer all my old e mails and folders and files over following virgin media cutt... See more
Company replied
We have been customers of Optima for many years and have always been delighted with the service we receive from Nick and his team. We recently replaced our 9-year-old PC, also supplied by Optima. Nick... See more
Company details
Information provided by various external sources
Computer & Laptop Sales. IT Support for homes & business. Workshop, Onsite & Remote Engineers, Call 020 8445 6700
Contact info
Sussex Ring, 15, N12 7HX, London, United Kingdom
- 020 8445 6700
- info@optimacomputers.co.uk
- optimacomputers.co.uk
4.2
Great
235 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
I was very satisfied with the prompt…
I was very satisfied with the prompt efficient and courteous service
October 14, 2022
Unprompted review
Krish was really helpful when I had a…
Krish was really helpful when I had a memory space issue with my MacBook; he explained what he could do, what he couldn’t do, and the timescales. Overall great service, and I felt, value for money.
August 23, 2022
Unprompted review
Superb service
Superb service! I couldn’t be happier with the the service provided and the outcome of the issue. Highly recommend.
August 9, 2022
Unprompted review
Excellent service as always.
July 3, 2022
Unprompted review
Problem solved quickly with Excellent help from Optima
Very pleased to have their support! Easy to get through for initial problem solving and got engineer appointment quickly. He was polite efficient and very helpful. Highly recommend
May 18, 2022
Unprompted review
Very efficient and polite
Very efficient and polite. Solved the problem and ordered the parts. Computer was fixed with minimum fuss. Good communication
April 29, 2022
Unprompted review
Reply from Optima Computers
Thank you for your 5* review.
We are always looking to improve our service levels and it is nice to know we are delivering the highest service levels that our clients expect.
We look forward to helping you with any future needs.
Excellent technical professionalism
Khrish carried out a data transfer for me very quickly and expertly, with an exemplary level of patience that I didn't deserve, and tidying up all the loose ends. Again, A1 service from Optima, that I have used for many years.
December 24, 2021
Unprompted review
Ibraheem provided a faultless update of…
Ibraheem provided a faultless update of my PC, transferring all data, apps and software. He made excellent recommendations which I followed and he communicated throughout the process. The final price was very reasonable. I am very happy with Optima and Ibraheem, will use again and thoroughly and unreservedly recommend.
December 10, 2021
Unprompted review
Excellent service!
Khrish is an absolute star! Came in, understood what my problem was, discussed solutions and effortlessly made the Wi-Fi situation at home flawless. Very very impressed and would definitely recommend others to speak to them.
November 8, 2021
Unprompted review
Reply from Optima Computers
Thank you so much for your kind review and I am happy that your wifi issues are now all resolved. Khrish was also veryhappy working with you and will always be available to help you with any future enquiries.
renovation of a dying desktop computer
My computer actually stopped working
found Optima on the web
they diagnosed and treated the ailment very quickly and now it works perfectly.
the staff are curtious and clearly aim to satisfy their customers
Highly recommended.
October 31, 2021
Unprompted review
Helpful and patient
Ibrahim is helpful, patient and explains things really clearly. He was happy to help with some follow-up questions after cleaning up my laptop after a suspected hack.
October 29, 2021
Unprompted review
Very helpful service from this friendly…
Very helpful service from this friendly team. Highly recommend them.
October 23, 2021
Unprompted review
Happy with service.
Happy with service.
For £30 I had my laptop looked at and given a quote for repairs.
October 21, 2021
Unprompted review
Highly recommended
Excellent service , efficiently carried out.
First rate work carried out by first rate staff
October 15, 2021
Unprompted review
Well done, Optima
The team at Optima kept be informed while they were sorting my laptop out and were willing to answer my questions. I would gladly recommend them to anyone else.
October 13, 2021
Unprompted review
Spilled hot tea all over my laptop.
Spilled hot tea all over my laptop; Optima managed to get it working again and to save the data on my hard drive. They kept in touch throughout and let me know how everything was going. Much appreciated.
September 13, 2021
Unprompted review
Quick efficient service
Quick efficient service with a patient ear for the IT innocent. Thank you.
July 26, 2021
Unprompted review
Call and calm in a crises
Optima were call and calm in a crises. They helped me retrieve the last few days files which I had accidently deleted in a mad moment this morning.
My nerveous breakdown was averted by their quick action and professionalism.
July 22, 2021
Unprompted review
Brilliant,ultra quick knowledgeable…
Brilliant,ultra quick knowledgeable professional service.
July 21, 2021
Unprompted review
New printer connection…
Very good polite and quick service from Ibraheem .
July 16, 2021
Unprompted review
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