Optima Computers Reviews 235

TrustScore 4 out of 5

4.2

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Rated 3 out of 5 stars

Compute screen stopped working . I rang Optima with my issue. They booked my computer in the next day. Ibraheem was polite and professional . Explained everything and provided a quote next day .front... See more

Rated 4 out of 5 stars

The advice, service and aftercare was excellent. The only difficulties arise from me, the customer. I am no technie so things have to be explained to me slowly and carefully. Like most experts, Opti... See more

Rated 5 out of 5 stars

Called Optima after trying a couple of other IT companies that didn't like the sound of what i wanted to do which was transfer all my old e mails and folders and files over following virgin media cutt... See more

Company replied

Rated 5 out of 5 stars

We have been customers of Optima for many years and have always been delighted with the service we receive from Nick and his team. We recently replaced our 9-year-old PC, also supplied by Optima. Nick... See more

Company details

  1. Computer Repair Service

Information provided by various external sources

Computer & Laptop Sales. IT Support for homes & business. Workshop, Onsite & Remote Engineers, Call 020 8445 6700


Contact info

4.2

Great

TrustScore 4 out of 5

235 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Optima Computers have looked after my…

Optima Computers have looked after my IT matters and computer needs for nearly 2 decades and I can recommend them without reservation and particularly thank Peter there who has always provided excellent service.

Wallace Curtis
FPW Surveyors

October 30, 2019
Unprompted review
Rated 5 out of 5 stars

Reliable

I am a freelance sole trader and have used Optima for hosting and other web services for 3 years. I'm very happy with their service - reliable and responsive.

September 17, 2019
Unprompted review
Rated 5 out of 5 stars

Website design and I.T Support

I have always used Optima Computers for my technical I.T. issues and have found them to be knowledgeable, efficient and well priced.
I have also just used them recently for my web design (September 2019), and I am absolutely thrilled with the results.
Konstantin was endlessly patient with my ongoing demands for tweaks and changes, and his suggested layout including colour scheme of my material, and ease and clarity of navigation through the site as it now stands was excellent. I would highly recommend this company for any of their I.T.services. Really superb customer service

September 16, 2019
Unprompted review
Rated 5 out of 5 stars

Needed to update my desktop computer

Needed to update my desktop computer. Visited Optima as I have had dealings with them previously. Found them to be very knowledgeable and helpful. Recommended a system for me which I am very satisfied with. They set it up at my home and subsequent queries and problems have been dealt with quickly and efficiently.
Would certainly deal with them again for any future technology.

September 9, 2019
Unprompted review
Rated 5 out of 5 stars

I found Nick at Optima to be very…

I found Nick at Optima to be very patient and happy to explain my options.
He was friendly yet professional in all of our dealings. They transferred all of my files to my new server and I left assured Optima would always be available to assist me in the future.
I ended up buying a recon HP 800 with One year warranty. All good!!

July 24, 2019
Unprompted review
Rated 5 out of 5 stars

Optima Computers is a fantastic company…

Optima Computers is a fantastic company - all the team are so friendly and helpful, especially for a complete dinosaur like me who has no idea about computers. All problems are dealt with quickly,efficiently and most importantly - calmly! I would definitely recommend Nick and his team to help you with all computer problems.

July 16, 2019
Unprompted review
Rated 5 out of 5 stars

NEW DESKTOP

I have been a customer of OPTIMA for many years and have always considered the service they provide as very good. I recently needed to replace an old desktop computer and asked OPTIMA for their advice and help. Not only did they afford me an excellent deal on a suitable replacement, they took away my old machine and, after one day, handed me the replacement, fully operational, with all my "old" data and suitable programs installed. They followed by helping me, free of charge, understand all the workings of the new machine and adjusting various settings. I am really pleased that I decided to buy from OPTIMA as their service is excellent, fast, inexpensive and friendly.

July 8, 2019
Unprompted review
Optima Computers logo

Reply from Optima Computers

Thank you for your review. We are pleased you had a good experience in moving to your new computer.
Our motto and delivery remains ' Unrivalled Computer Support'. We look forward to helping with any future IT needs that you may have.

Rated 5 out of 5 stars

Outstanding service

Outstanding service.
Konstantin, web design team leader, designed my website. His work is of the highest quality - very intuitive and modern design, highly professional and prompt approach and excellent customer care are just few ways to describe service I received.
I cannot recommend Optima Computers enough!

July 1, 2019
Unprompted review
Optima Computers logo

Reply from Optima Computers

Thank you for your amazing review Marianna. Konstantin is on annual leave at the moment but I am sure he will be extremely happy to read your review. Please do let us know if we can help you again in the future. with any web or IT needs.

Rated 5 out of 5 stars

Great communication and perfect service

I worked with Peter and he fixed my Mac issue quickly and kept in contact with me throughout. Will definitely use these guys again.

June 24, 2019
Unprompted review
Optima Computers logo

Reply from Optima Computers

Thank you for your feedback - Peter is very pleased that he fixed your Mac. Please do let us know of any future requirements we could help with.

Rated 5 out of 5 stars

I have been lucky to have had Optima…

I have been lucky to have had Optima Computers to turn to for the past 15 years!
They are so knowledgeable and have solved numerous IT problems I have had with the greatest of expertise.
Highly recommended by me and my whole family.
Patricia

May 22, 2019
Unprompted review
Optima Computers logo

Reply from Optima Computers

Thank you for the amazing review - we look forward to helping you in the future with any other IT needs.

Rated 5 out of 5 stars

Excellent PC repair service

Took an (oldish) tower PC in for an overhaul. Service was excellent, communication from Nick was good throughout and I definitely felt they were only changing/adding what was necessary. Would definitely recommend and/or return in future.

April 17, 2019
Unprompted review
Optima Computers logo

Reply from Optima Computers

Thank you so much for your review. We are pleased that you had a great experience with Optima and look forward to helping you with any IT needs in the future.

Rated 5 out of 5 stars

Optima computers

Optima computers, and especially Konstantin Prohorov the website lead, updated my website in an effective and speedy manner, and at a very reasonable cost. Communications were instant, and a Training included in the package. I recommend them highly.

April 12, 2019
Unprompted review
Rated 5 out of 5 stars

Have been supported by Optima Computers…

Have been supported by Optima Computers since they first opened in 2001. They have always been extremely helpful and patient.
Kim recently conducted a big update for me and I cannot praise his expertise and huge amount of PATIENCE enough.
I highly recommend Optima whether residential or for business users, Excellent Service

March 21, 2019
Unprompted review

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