The team was professional, responsive, and incredibly supportive. They explained everything clearly, kept me updated throughout the process. Thank you.
Company replied
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See what reviewers are saying
Natalie, Nafeesa and Amanda provided great service without any major issues. All replied within the timescales, provided good updates and dealt with changes in circumstances efficiently. Compared to o... See more
Company replied
I wholeheartedly advise against this company. There's practically no communication; I have to call or email to get any information! My client is a shah, and it's practically impossible to communicate... See more
Company replied
Optimal provided exceptional support from start to finish. My solicitor kept me informed and guided me through every step of the process. Although it took a bit of time to reach resolution, I am extre... See more
Company replied
Company details
Written by the company
Optimal Solicitors is a modern, forward thinking and progressive law firm. We represent both private individuals and business clients, nationally and internationally. Excellent customer service and good sound legal advice are at the core of what we do. It's not every day that you instruct a solicitor, but if you do you need to know our team are there for you.
Contact info
3rd Floor Oakland House, Talbot Road, M16 0PQ, Manchester, United Kingdom
- 01612507771
- info@optimalsolicitors.com
- optimalsolicitors.com
4.4
Excellent
1K reviews
Replied to 83% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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Optimal Solicitors help us getting…
Optimal Solicitors help us getting through very difficult process of buying high rise property in London.
They ware very helpful, always happy to answer on our questions regarding mortgage. Highly recommended solicitor, see you guys in near future on remortgage our property!
January 9, 2024
Reply from Optimal Solicitors
Good Morning, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our conveyancing team. Many thanks
Reply from Optimal Solicitors
Good Morning, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our personal injury team. Many thanks
Geat legal service
Hi,
I have to admit that I had a great pleasure of cooperation with Optimal Solicitors. Where I needed advice, everything was very explained. I was very pleased to talk. Everyone was taken care of during the conversation. I have to say that Optimal Solicitors is a kind and helpful high -level law company.
I quickly got the answers for my questions and a consultation with a lawyer was organized very quickly.
The conversation with the lawyer was accurate as helpful and kind.
December 15, 2023
Reply from Optimal Solicitors
Hi Mr Wysocki, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our family team. Many thanks
Quick and professional I recommend this…
Quick and professional I recommend this Company for 100%
December 5, 2023
Reply from Optimal Solicitors
Hi Marcin, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our personal injury team. Many thanks
Andrei
Andrei was extremely helpful and made me feel confident that I’ll be getting the help I need. He was so friendly and patient with as I have a newborn to look after whilst being on the phone with Andrei. I couldn’t recommend him enough. Thank you!
January 9, 2024
Unprompted review
Reply from Optimal Solicitors
Hi Abbie, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by Andrei. Many thanks
Responsive and efficient
Responsive, efficient, and value for money - I can honestly say this was the best experience I've had with a solicitor for many years.
Despite being messed around by our mortgage provider Optimal Solicitors and, specifically, Leighton Kelly demonstrated great patience and were quick to respond to our queries. I wouldn't hesitate to recommend or use them again.
First class!
November 1, 2023
Unprompted review
Reply from Optimal Solicitors
Hi Karen, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by Leighton in our conveyancing team. Many thanks
Optimal Solicitors provided a very…
Optimal Solicitors provided a very efficient service and I would not hesitate to use them again.
December 1, 2023
Reply from Optimal Solicitors
Hi Fiona, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our conveyancing team. Many thanks
Optimal solicitors provided a first…
Optimal solicitors provided a first class service from beginning to end. A professional approach explained in plain English thus making experience easy to follow and understand.
December 20, 2023
Reply from Optimal Solicitors
Hi Timothy, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our conveyancing team. Many thanks
Great customer service
Great customer service. Mr Matthew responded quickly to my emails and clearly explained the situation to someone who had never dealt with lawyers. Thanks to him, the legal matter with my former employer turned out to be simple. I recommend.
December 20, 2023
Unprompted review
Reply from Optimal Solicitors
Hi Zbigniew, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by Matthew, our employment solicitor. Many thanks
Great service
Great service. Would recommend.
Leighton Kelly extremely helpful, nothing was too much trouble
December 20, 2023
Unprompted review
Reply from Optimal Solicitors
Hi Lisa, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by Leighton in our conveyancing team. Many thanks
excellent service, genuine staff
Considering this was my first time dealing with a solicitor and not knowing much of what it may entail, dealing with Matthew was such an easy experience. Matthew was efficient and genuine, the check ups were frequent and my matters were settled quickly and qualitatively. Thank you Matthew, I would recommend to anyone.
December 12, 2023
Unprompted review
Reply from Optimal Solicitors
Good Morning, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by Matthew, our employment solicitor. Many thanks
Personal injury claim.
Outstanding service from Jeff Sparke.
Very personable, friendly and professional.
The service that he provided in assisting me to successfully win my legal challenge was outstanding. He clearly explained the situation in layman terms and guided me through the different options available.
Definitely deserves a bonus!
November 22, 2023
Unprompted review
Reply from Optimal Solicitors
Hi Przemyslaw, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by Jeff in our personal injury team. Many thanks
Professional, efficient and good value for money
Natalie, Nafeesa and Amanda provided great service without any major issues. All replied within the timescales, provided good updates and dealt with changes in circumstances efficiently. Compared to other quotes received really good value for money with all costs clearly listed and advised in advance. Would recommend
November 27, 2023
Reply from Optimal Solicitors
Hi Jelena, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by Natalie, Nafeesa and Amanda in our conveyancing team. Many thanks
Really good experience with Optimal…
Really good experience with Optimal Solicitors - professional throughout and a swift completion!
December 5, 2023
Reply from Optimal Solicitors
Hi Aurelien, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our conveyancing team. Many thanks
Plenty of correspondence, very good
Plenty of correspondence and everything went smoothly. Being able to upload everything online made things very easy.
December 1, 2023
Reply from Optimal Solicitors
Hi Colin, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our conveyancing team. Many thanks
communication was smooth throughout the…
communication was smooth throughout the remortgage process. Help was also easy to request if there were further questions that we had
December 1, 2023
Reply from Optimal Solicitors
Hi Paige, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our conveyancing team. Many thanks
Excellent service and communication…
Excellent service and communication from this company. My case handler was Laura shaw and handled everything promptly and efficiently. I had a few issues with buying my first home which was dealt with professionally and in a timely manner. Would definitely recommend this company
December 5, 2023
Reply from Optimal Solicitors
Hi Gary, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by Laura in our conveyancing team. Many thanks
Our solicitor Leighton was brilliant…
Our solicitor Leighton was brilliant from start to finish. He helped out with all of our queries (and we had a lot!) and dealt with everything smoothly and efficently. Highly recommended.
December 1, 2023
Unprompted review
Reply from Optimal Solicitors
Hi Sam, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by Leighton in our conveyancing team. Many thanks
Thank you for your service
Thank you for your service. Excellent communication throughout the whole process so would be happy to recommend.
December 1, 2023
Reply from Optimal Solicitors
Hi Andrew, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our conveyancing team. Many thanks
I found from the first phone call it was a pleasure
I found from the first phone call. To filling all the forms in. It was all made really simple.
It was more than a pleasure to do business with them.
November 29, 2023
Reply from Optimal Solicitors
Hi Kevin, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our conveyancing team. Many thanks
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