Optima Villas Reviews 604

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent locations and high quality of the facilities, often highlighting the comfortable beds, well-equipped kitchens, and inviting pools. Many people appreciate the outstanding service, noting the efficiency of the booking process and the helpfulness of the team. The villas are frequently described as clean, spacious, and well-maintained, with many guests enjoying the thoughtful welcome packs. However, some customers also noted minor issues such as worn furniture, dated decor, or broken pool cover straps. A few people mentioned that the air conditioning was not working during their stay, and some found the distance to the beach or town center to be further than expected. There was also an instance where a booking was canceled without an alternative offer, and some guests experienced issues with noisy neighbors in residential areas.

What people talk about most

Location

Clients share positive opinions on location, frequently highlighting its convenience and tranquility. Many... See more

Facilities

Consumers generally express satisfaction with the facilities. Many reviewers praise the spacious and clean... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the villas as stunning, spacious,... See more

Service

Customers consistently note positive experiences with service, often highlighting the outstanding and... See more

Booking process

Customers had positive experiences with the booking process, finding it easy, efficient, and seamless. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used Optima Villas many times before and Casa Maza didn’t disappoint. Villa offers spacious accommodation for a family with table tennis table football and Xbox to entertain all ages. We love... See more

Company replied

Rated 5 out of 5 stars

Just back after a wonderful stay in Casa Azul in Playa Blanca. Our first time trying the villa life and it did not disappoint!!! The house was lovely and exceeded our expectations. The kids loved the... See more

Company replied

Rated 5 out of 5 stars

We use optima villas regularly. We stayed in Vista Montana this time which was a lovely villa, modern decor,very comfy beds. Good outside area with a nice warm pool. The villa was clean. The... See more

Rated 5 out of 5 stars

Great Villa company. Easy to book. Very nice clean Villa. Excellent client service. Good communication and quick to respond. Stayed in Casa George in Faro Park area of Playa Blanca Lanzarote. Vary qui... See more


Company details

  1. Vacation Rental

Written by the company

We are a small, independent company and we specialise in the rental of holiday villas in Playa Blanca, Lanzarote's fastest growing resort. But despite being small in size we are very big on customer service - and boast a 24 hour helpline in addition to in-resort staff - as well as some of the best Lanzarote holiday villas on the rental market - so providing our guests with both top quality accommodation and full support and peace of mind when they book their villas with us.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

604 reviews

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Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Optima Villas…(playa blanca)

Highly recommend using Optima Villas and we would definitely use them again for our next visit to Lanzarote. Our villa was as described, and very comfortable for 6 adults. During our stay we had two minor issues, that had no impact on our holiday, and the maintenance team were sent out on the same day to deal with them (very effectively). Communication is great both via email and telephone.

August 1, 2025
Unprompted review
Rated 3 out of 5 stars

Casa bluebird

We were given Casa bluebird not out of choice. The pool had grime all the way round the sunbeds were stained. The Sun umbrellas were all ripped can’t list all the faults.

July 18, 2025
Unprompted review
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Reply from Optima Villas

Thank you for your feedback.

Before your arrival, we informed you of nearby building works at your originally booked villa and offered a full refund or alternative accommodation, and you accepted the alternative accommodation.

We’re sorry for the minor maintenance issues at Casa Bluebird, which were due to an oversight on our part. Once you reported the three concerns, we resolved them within 24 hours.

We regret that this fell below our usual standards and hope to have the opportunity to offer you a better experience in the future.

Optima Villas

Rated 5 out of 5 stars

We booked Casa Azul with Optima villas…

We booked Casa Azul with Optima villas and with lots of questions initially about the villa and area the team at Optima villas were happy to answer them. The booking was easy to do and the cost of the villa was good. The communication was great from Optima and the whole process from booking, instructions, villa info, area info, guest info was very clear. I would definitely book again with Optima Villas. Our villa was exactly as described in terms of distance from things and the appearance and having the separate double room from the villa meant a quiet place for my Mother to reside away from the kids.

July 20, 2025
Unprompted review
Rated 5 out of 5 stars

We stayed in Villa Ledecia in June for…

We stayed in Villa Ledecia in June for 2 weeks with our family. We was not disappointed. Travelled as a family of 6 4 adults and 2 children. Pool was such a lovely size, Downstairs Pool Table. The kids really enjoyed this to take a break from the sun. everything is in the villa that you need. A lovely welcome pack on arrival is brilliant to have, especially with a late flight like we had. Takes the stress out of trying to get a drink or something to eat late a night.

Highly recommend. Great location as well. We had a fabulous time, and will continue to use optima villas. This is our 2nd visit now to different villas. Already booked with optima again for next year! :)

Thank you for making our holiday the best. It was so chilled and thoroughly enjoyed by my family.

June 17, 2025
Unprompted review
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Reply from Optima Villas

Thank you for such a lovely review of your stay at Villa Ledicia. We are delighted to hear you enjoyed the villa's facilities and its location. We look forward to welcoming you back next year! Optima Villas

Rated 4 out of 5 stars

Optima’s villas were amazing with great…

Optima’s villas were amazing with great customer service. Villa was fabulous and had everything we needed. Lovely location with 20 minute walk to beach. The only downside is that we experienced daily dog barking/howling from next door which was slightly off putting. That being said we would use this villa again and definitely Optimas Villas.

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent and quick communication…

Excellent and quick communication before and during our stay. Villa Casa Maza was great for our family with the second lounge for a teen lair. It is further than stated to the sea so we hired a car. Kitchen is due for an update but no issue for us. Optima kindly let us stay until 4 as no one booked in for a few days after due to one of our party having an injury & could stay somewhere comfortable. The welcome pack is the best we’ve had. Definitely would use the company again if we return to the island.

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

Casa Blanca - The Villa that keeps on giving!

We have just had a wonderful stay in Casa Blanca. Such a well equipped villa with absolutely everything you need. The villa is immaculately clean inside and out, the rooms are bright and spacious and the outside areas and pool are fabulous being spoilt for choice with seating and tables in the sun and shade! The owners have ensured there is everything you need for your stay… this really is the villa that just keeps giving. We would highly recommend this villa and will be returning.

As always outstanding customer services from Optima Villas. We have used them a few times now and cannot recommend them enough.

July 20, 2025
Unprompted review
Rated 5 out of 5 stars

Villa Cielo - Óptima Villas

Outstanding company! great communications, reasonable prices.

Villa Cielo was a great place to stay. The most comfortable beds ever! A short walk to Faro Park. All linen good quality, and plenty of towels provided, with a mid stay change. Pool and jacuzzi were serviced regularly.
Kitchen equipped really well, making it easy for food prep. Lots of seating inside and out.

I have been booking with Optima Villas regularly and have found them to be an excellent company. They are an excellent company to deal with and extremely efficient and reliable if you have any problems. I can’t recommend them enough.

June 17, 2025
Unprompted review
Rated 5 out of 5 stars

Villa Juabel ...excellent

We have been to Playa Blanca many times,however, first time booking a villa, and have to say, from the moment we booked,optima villas customer service has been exceptional. We stayed in Villa Juabel, exceptional in all ways, comfortable, clean , and all the facilities we needed for a 5 star holiday- will definitely be back

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

My wife and i have just had a wonderful…

My wife and i have just had a wonderful weeks stay stay in villa Casa Blanca . As always Optima Villas provided a first class service. This villa was so well equipped. Everything you required was there and more. Also a special thanks for allowing us to stay longer on checkout day as we had a late flight. We will always use optima villas as we have tried the rest but these guys are definitely the best. Customer service is second to none. Thanks again

June 22, 2025
Unprompted review
Rated 5 out of 5 stars

Optima Villas - Villa Piscina

We have just returned home from Villa Piscina, a beautiful top spec four bedroomed villa. The layout of the villa works really well and there is every convenience you could need as well as a good sized swimming swimming pool. The villa is a good 30 minute walk from the centre of Playa Blanca, so you may want to rent a car. There are 2 supermarkets within 500 yards where you can get everything you need.
Our experience with Optima Villas was excellent right from booking. We needed child safety things for our stay which Optima provided for us no problem. During our stay we had a couple of small issues which were sorted immediately, they could not have given better service. I would definitely recommend Optima Villas to anyone

June 21, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Company

This is our fifth time using Optima Villas and the service received from enquiry to the end is superb. This is our second time staying in Casa Olivia and it is a well equipped and spacious villa. Outside space is excellent with various seating areas and a well kept pool.
Only downside is the blue outdoor dining table - slopes inward and the wood is a bit rough. We used the area beside the bbq for dining so it didn’t really affect us.
Definitely recommend Optima - in fact we’ve already booked a trip with them later in the year. Top Marks team Optima 👍

June 21, 2025
Unprompted review
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Reply from Optima Villas

Hi Eleanore, Thank you for such a positive review! We are happy that you enjoyed your stay, and we will forward your comments about the table on to the maintenance team. We look forward to seeing you again later in the year! Best wishes, The Optima Team

Rated 5 out of 5 stars

Excellent

We have just returned home after a week in Villa Palmyra, I would recommend booking with Optima villas as they are a great company to deal with, the villa was spotless and the welcome pack is a great starter. Was hoping to go back in September but the villa was booked so going to one of their other villas. Keep up the good work 👍

June 7, 2025
Unprompted review
Rated 5 out of 5 stars

Second time using Optima Villas and not my last!!

My second time in using Optima Villas and was not disappointed with Villa Rose, I would recommend it to anyone. Booking process easy and staff couldn’t be anymore helpful. Slight wobble on my part when boarding the plane from the UK in reading an email saying workmen will be installing a new heater tomorrow on the pool at your villa, I was NOT happy. Panic over the guys arrived and worked as quickly as possible and without any problems had it replaced within a few hours, the pool was cold for the first day but by the second day it was AMAZING! Villa Rose was in a great location and you had everything you needed in the villa, only criticism was we couldn’t use the bbq as it was so old/rusty but everything else 10/10.

May 22, 2025
Unprompted review
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Reply from Optima Villas

Thank you for the great review of Villa Rose and that you had a wonderful holiday. We look forward to welcoming you back to Lanzarote soon. Best wishes, The Optima Team

Rated 5 out of 5 stars

Absolutely amazing experience 10/10

Absolutely amazing experience with Optima Villas who we used for the first time in May 2025. They have been so responsive and helpful, and found us the most beautiful and perfect villa in Playa Blanca (Villa Ciocco), which we are looking to book again.

Outstanding service from Optima Villa, who we will keep on using, and recommend to anyone seeking a relaxing break in Lanzarote.

May 29, 2025
Unprompted review
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Reply from Optima Villas

Thank you so much for your lovely review - we look forward to welcoming you back to Villa Ciocco! Best wishes, The Optima Team

Rated 5 out of 5 stars

Outstanding company

Outstanding company! great communications, reasonable prices.
Villa Oleander was a great place to stay. Perfect temp pool which was serviced every 3 days. The most comfortable beds ever! A short walk from the Marina Rubicon. All linen good quality, and plenty of towels provided, with a mid stay change.
Kitchen equipped really well, making it easy for food prep.
Only issue was a strange sounding hairdryer, however there was another in the villa so was no issue at all.
I would definately return in a heartbeat, and based on the experience of the company, will certainly always be looking at booking with Optima in the future.

May 25, 2025
Unprompted review
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Reply from Optima Villas

Thank you so much for your lovely review. We are thrilled you enjoyed your stay and look forward to welcoming you back. The Optima Villas Team.

Rated 5 out of 5 stars

our fantastic stay in villa Casa Piscina

our stay in villa Casa Piscina was excellent it is very well equipped villa with everything we needed for a fantastic stay with two children and five adults, the welcome pack was very useful as we landed late evening.
The area was lovely and quiet being in a residential area but easily accessible to the lovely local shop turn left from the villa and use the gate by the local bins and then its not much further to the larger cash Diplo shop, the restaurant El Tonel further down at the end of the road is a good stop off for a burger or pizza.
To walk down to Playa Blanca turn right and follow the estate road round and use the pedestrian gate at the bottom it takes about 20 mins a taxi ride is around 5 to 7 euros.
we will be booking again for another family holiday.

May 27, 2025
Unprompted review
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Reply from Optima Villas

Many thanks for your wonderful review of Casa Piscina and we are thrilled you enjoyed your stay. We look forward to welcoming you back. The Optima Villas Team.

Rated 5 out of 5 stars

Optimal Villas, Playa Blanca

This was our first time booking with Optima Villas. From start to finish, they were a pleasure to deal with. We booked Villa Mariposa and were extremely happy with the villa. It was everything we hoped for and more. We are already looking forward to booking with Optima Villas again next year.

June 4, 2025
Unprompted review
Rated 5 out of 5 stars

Second time booking with Optima Villas

This is our second time with Optima Villas and we have also booked with them for December. The booking process is really easy and they keep you informed throughout the process. We stayed at Casa Cielo Azul.
The villa was lovely, beautiful outside area with amazing pool. Optima always leave a really good welcome pack which is very useful if you have a late flight.
Really close to Marina Rubicon and a 40
min walk to Playa Blanca centre.
All in all a fantastic holiday.😊

May 21, 2025
Unprompted review
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Reply from Optima Villas

Hi Julie. Thank you for the lovely review. We are delighted to hear how much you enjoyed staying at Casa Cielo Azul. We look forward to welcoming you again. Best wishes The Optima Team.

Rated 4 out of 5 stars

Another excellent holiday at Villa…

Another excellent holiday at Villa Sapphire thanks to Optima Villas. Easy booking and excellent communication from them throughout the lead up to our holiday. The only downside was that the Villa did not have air conditioning in the downstairs area.

May 25, 2025
Unprompted review
Optima Villas logo

Reply from Optima Villas

Thank you for your review. We look forward to welcoming you again soon. Best wishes The Optima Team.

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