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Rated 5 out of 5 stars

Brought a new built in double oven and had it delivered 4 working days later. Unfortunately it had a fault that meant incinerated food on its first use. Called them to explain the next morning and the... See more

Rated 5 out of 5 stars

Barrie always did his best to undercut even the keenest internet prices. He did so without prompting, which saved a lot of legwork. They knew their stuff, unlike the Saturday staff you get to d... See more

Rated 5 out of 5 stars

We dealt with Toby throughout our interaction with Optimum. We found him to be extremely helpful, open and honest. We bought hob, oven, combi microwave and fridge and have been delighted with our pu... See more

Rated 5 out of 5 stars

Staff were efficient and polite with knowledge of the products on sale that enabled us to make an informed choice about two key items for our kitchen. The after sales information about when the delive... See more

Company details

  1. Appliance Store

Information provided by various external sources

Long established domestic appliance specialist based in Sussex. Large retail showrooms with 100's of appliances on display and in stock ready for local delivery within 24 hours. Experts in built in appliances and range cooking. All major manufacturers are available.


Contact info

5.0

Excellent

TrustScore 5 out of 5

320 reviews

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Rated 1 out of 5 stars

I had to wait weeks and weeks

I had to wait weeks and weeks. And then I got a message "Goods are delivered". But.... I haven't seen nothing, while the whole day I was at home. I am very dissapointed.

June 30, 2020
Unprompted review
Optimum logo

Reply from Optimum

Good afternoon. I can not find your details on our system. Please can give us a call on 01444 451551 to discuss.

Is it possible you have the wrong company. We do not send messages saying 'Goods delivered'. We sell domestic appliances, washing machines etc, in Sussex, England

Just noticed you are not in the UK so possibly you have the incorrect company

Rated 5 out of 5 stars

Incredible Service - proof that ‘shopping local’ is THE BEST!

Spent lockdown with no kitchen as work had to stop and then the fridge freezer died! Called Optimum who I have bought from previously, they researched which freezer would fit my non-existent cupboard for me, found one in stock and arranged delivery over the Bank Holiday weekend. Very safe, covid-aware delivery which arrived exactly when they said it would and at an extremely competitive price. Thank you so much to Optimum team, great service. Would highly recommend!!

May 26, 2020
Unprompted review
Rated 5 out of 5 stars

Service was excellent

Service was excellent, helpful and friendly staff from initial phone call right through to delivery, and even when we swapped an item through their no quibble Guarantee. Reasonable competitive prices will continue to use them in future and look forward to visiting their showroom when current restrictions are lifted

May 2, 2020
Unprompted review
Rated 5 out of 5 stars

Thanks again Optimum

Thanks again Optimum. New washing machine ordered and delivered last week, in perfect condition as before. Very easy people to deal with, we'll see you again I'm sure.
TR

February 15, 2020
Unprompted review
Rated 5 out of 5 stars

Thank you Optimum

Thank you Optimum. Lovely new dishwasher delivered on time and fitted by friendly helpful staff who are happy to go that extra mile. What more can you ask. Thoroughly recommend!

December 16, 2019
Unprompted review
Rated 5 out of 5 stars

Freezer purchase

The freezer was delivered quickly, and placed just where I wanted it. Delivery men very helpful, and took away old freezer. Good advice given over the phone. I am very pleased with all aspects of this purchase.

August 15, 2019
Unprompted review
Rated 5 out of 5 stars

Leaking washing machine

The service was from Optimum was excellent but sadly the Bloomberg washing machine leaks, we could not get through by phone and no one has answered our email when we tried Bloomberg themselves.we are not satisfied with the product and difficulties contacting Bloomberg.we have only had it a matter of days.

August 14, 2019
Unprompted review
Rated 5 out of 5 stars

Great all round service

The staff in the shop were very helpful while I was deciding on which fridge/ freezer and range cooker I wanted. I had to defer delivery as my kitchen wasn’t ready and there was no problem with this. My order was delivered on the day I requested and after sales service has been excellent.

August 7, 2019
Unprompted review
Rated 5 out of 5 stars

Optimum are fantastic

Optimum are fantastic! I have bought from them on two separate occasions and would definitely buy from them again. From buying to delivery they make it a painless experience!

August 7, 2019
Unprompted review
Rated 4 out of 5 stars

A very good local store

Optimum were very helpful and knowledgeable about the products we wanted and price matched my internet search. When we went to order one product had been discontinued and replaced with a more expensive model. It was not the same staff member and unfortunately was not quite as helpful and would not budge on a further very small discount although we had spent over £4k.
I would, however, recommend them for their service and flexibility on delivery.

August 7, 2019
Unprompted review

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