Brought a new built in double oven and had it delivered 4 working days later. Unfortunately it had a fault that meant incinerated food on its first use. Called them to explain the next morning and the... See more
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See what reviewers are saying
Barrie always did his best to undercut even the keenest internet prices. He did so without prompting, which saved a lot of legwork. They knew their stuff, unlike the Saturday staff you get to d... See more
We dealt with Toby throughout our interaction with Optimum. We found him to be extremely helpful, open and honest. We bought hob, oven, combi microwave and fridge and have been delighted with our pu... See more
Staff were efficient and polite with knowledge of the products on sale that enabled us to make an informed choice about two key items for our kitchen. The after sales information about when the delive... See more
Company details
Information provided by various external sources
Long established domestic appliance specialist based in Sussex. Large retail showrooms with 100's of appliances on display and in stock ready for local delivery within 24 hours. Experts in built in appliances and range cooking. All major manufacturers are available.
Contact info
Unit H3 Burrell Road, RH16 1TW, Haywards Heath, United Kingdom
- 01444 451551
- sales@optimumsales.co.uk
- optimumsales.co.uk
I had to wait weeks and weeks
I had to wait weeks and weeks. And then I got a message "Goods are delivered". But.... I haven't seen nothing, while the whole day I was at home. I am very dissapointed.

Reply from Optimum
Incredible Service - proof that ‘shopping local’ is THE BEST!
Spent lockdown with no kitchen as work had to stop and then the fridge freezer died! Called Optimum who I have bought from previously, they researched which freezer would fit my non-existent cupboard for me, found one in stock and arranged delivery over the Bank Holiday weekend. Very safe, covid-aware delivery which arrived exactly when they said it would and at an extremely competitive price. Thank you so much to Optimum team, great service. Would highly recommend!!
Service was excellent
Service was excellent, helpful and friendly staff from initial phone call right through to delivery, and even when we swapped an item through their no quibble Guarantee. Reasonable competitive prices will continue to use them in future and look forward to visiting their showroom when current restrictions are lifted
Thanks again Optimum
Thanks again Optimum. New washing machine ordered and delivered last week, in perfect condition as before. Very easy people to deal with, we'll see you again I'm sure.
TR
Thank you Optimum
Thank you Optimum. Lovely new dishwasher delivered on time and fitted by friendly helpful staff who are happy to go that extra mile. What more can you ask. Thoroughly recommend!
Excellent service
Excellent service! Easy purchase, straightforward delivery arrangements and no hassle installation.
Freezer purchase
The freezer was delivered quickly, and placed just where I wanted it. Delivery men very helpful, and took away old freezer. Good advice given over the phone. I am very pleased with all aspects of this purchase.
Good variety of appliances
Good variety of appliances. Quick delivery. Fitted washing machine with no problems
Leaking washing machine
The service was from Optimum was excellent but sadly the Bloomberg washing machine leaks, we could not get through by phone and no one has answered our email when we tried Bloomberg themselves.we are not satisfied with the product and difficulties contacting Bloomberg.we have only had it a matter of days.
Very helpful staff
Excellent sales and delivery/installation staff.
Very helpful with sale and subsequent delivery and installation.
Great product delivery very quick as…
Great product delivery very quick as needed same day!- would recommend thank you
Excellent service,
Excellent service,
Delivered and fitted on time,
Friendly staff
Great all round service
The staff in the shop were very helpful while I was deciding on which fridge/ freezer and range cooker I wanted. I had to defer delivery as my kitchen wasn’t ready and there was no problem with this. My order was delivered on the day I requested and after sales service has been excellent.
Very helpful and goods arrived promptly.
Optimum are fantastic
Optimum are fantastic! I have bought from them on two separate occasions and would definitely buy from them again. From buying to delivery they make it a painless experience!
A very good local store
Optimum were very helpful and knowledgeable about the products we wanted and price matched my internet search. When we went to order one product had been discontinued and replaced with a more expensive model. It was not the same staff member and unfortunately was not quite as helpful and would not budge on a further very small discount although we had spent over £4k.
I would, however, recommend them for their service and flexibility on delivery.
Bosch dishwasher
Got the machine I wanted when I wanted it and for a better price than online retailers and delivered by a great pair of lads.
Thank you
Good quality SMEG cooker
Good quality SMEG cooker. Held for 4 months until we were ready to take delivery.
All parts present at installation.
Works a treat.
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