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Rated 5 out of 5 stars

Brought a new built in double oven and had it delivered 4 working days later. Unfortunately it had a fault that meant incinerated food on its first use. Called them to explain the next morning and the... See more

Rated 5 out of 5 stars

Barrie always did his best to undercut even the keenest internet prices. He did so without prompting, which saved a lot of legwork. They knew their stuff, unlike the Saturday staff you get to d... See more

Rated 5 out of 5 stars

We dealt with Toby throughout our interaction with Optimum. We found him to be extremely helpful, open and honest. We bought hob, oven, combi microwave and fridge and have been delighted with our pu... See more

Rated 5 out of 5 stars

Staff were efficient and polite with knowledge of the products on sale that enabled us to make an informed choice about two key items for our kitchen. The after sales information about when the delive... See more

Company details

  1. Appliance Store

Information provided by various external sources

Long established domestic appliance specialist based in Sussex. Large retail showrooms with 100's of appliances on display and in stock ready for local delivery within 24 hours. Experts in built in appliances and range cooking. All major manufacturers are available.


Contact info

5.0

Excellent

TrustScore 5 out of 5

320 reviews

5-star
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Rated 5 out of 5 stars

Helpful sales staff

Helpful sales staff, Goods were in stock, no issues with collection of old machine or delivery of new one. Seamless service!

March 7, 2019
Unprompted review
Rated 4 out of 5 stars

Very speedy delivery

Very speedy delivery; excellent men to install; pity they didn't have
the "old" type of connection in their van in order for the dish washer to be installed Not their fault I am sure, but perhaps it's worth
the salesman in shop checking with customer whether they might
be going to an old house!.

March 6, 2019
Unprompted review
Rated 5 out of 5 stars

I would highly recommend optimum :-)

I would highly recommend optimum , great service recently when purchasing a new washing machine . From the showroom to the delivery , the staff were friendly and professional. Extremely happy with the new purchase .

March 6, 2019
Unprompted review
Rated 4 out of 5 stars

I recommend Optimum and would…

I recommend Optimum and would definitely use them again - however I am not over pleased with the Blomberg washing machine which may be very ecologically friendly and is nice & quiet but seems to spend an awful lot of time thinking & simply does not produce nearly as good results as my previous machines.

March 4, 2019
Unprompted review
Rated 5 out of 5 stars

Dishwasher

Sales staff friendly and helpful. Delivery came when promised and delivery guys also friendly and helpful.

March 4, 2019
Unprompted review
Rated 5 out of 5 stars

Always a good experience

Always a good experience, we have tried to support local business and there is no compromise when given the quality of service in delivering, installation and the good people.

March 4, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service…

We have used Optimum sales several times over the last few years for kitchen appliances, and have just taken delivery of a new dishwasher. We have always found their Haywards Heath showroom well stocked, and the staff very knowledgeable and helpful. The deliveries have also been on time, and the installation well carried out. We would have no hesitation in using them for any future purchase.

February 6, 2019
Unprompted review
Rated 5 out of 5 stars

4 machines from the Southwick store

We have purchased 4 machines from the Southwick store. Good helpful service - they are interested in your business without being pushy.

The built in dishwasher we ordered turned out to be the wrong size. The team found the correct model from the same range, collected it and fitted it with no hassle at all.

We got a cracking price from a cracking local helpful supplier.

January 5, 2019
Unprompted review
Rated 5 out of 5 stars

White goods purchase

We purchased a fridge, washing machine and tumbledryer from Optimum. They gave us money saving advice and delivered and installed on time and without any problems. I have recommended them to friends and family.

December 16, 2018
Unprompted review
Rated 5 out of 5 stars

Quick to respond

Quick to respond; good value; efficient and polite. A rare experience nowadays to say it is a pleasure to do business with OPTIMUM.

December 5, 2018
Unprompted review
Rated 1 out of 5 stars

The optimum upload and down load speeds are disgusting and they are very expensive.

The optimum upload and down load speeds are disgusting. I pay $90.00 a month for garbage. Less than 5 Mps. Go were you can, but avoid optimum.

November 2, 2018
Unprompted review
Optimum logo

Reply from Optimum

I think you have unfortunately left your review on the wrong company. We are Optimum Kitchen Appliances based in the UK and don't supply what appears to be broadband. If you could please remove the review and post it on the correct company it would be much appreciated.

Rated 5 out of 5 stars

We cannot recommend highly enough

We dealt with Toby throughout our interaction with Optimum. We found him to be extremely helpful, open and honest. We bought hob, oven, combi microwave and fridge and have been delighted with our purchases. He even came and installed them himself and spent a lot of time getting everything right. We cannot recommend highly enough. It's good to shop locally, even better when the quality is high as well.

October 22, 2018
Unprompted review

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