Orli Jewellery Reviews 213

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 193 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, unique designs, and fashionable appeal, often noting that items look more expensive than they are. Many appreciate the attractive and thoughtful packaging, and the efficiency of the ordering process, which is frequently described as seamless. The delivery service is also highly regarded for its speed and reliability. Reviewers frequently highlight the exceptional customer service, with many people describing staff as helpful, friendly, and going above and beyond to assist with requests and resolve issues promptly. However, some customers were dissatisfied with the quality of certain items, finding them thin, light, and cheap-looking, leading to returns and additional costs for tracked delivery. A few other people also felt that communication was lacking after placing an order, particularly regarding assembly updates.

What people talk about most

Product

People report positive experiences with product. Customers consistently praise the beauty, quality, and... See more

Quality

Clients share positive opinions on quality, frequently praising the stunning, elegant, and delicate nature of... See more

Order

Customers had positive experiences with order. Many reviewers praised the quick delivery and efficient... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the quick and fast delivery... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the outstanding,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great fashionable pieces. Attractive packaging and excellent customer care. I just wished that they did these lovely items in gold rather than gold plated. Maybe this is something they might consider... See more

Rated 5 out of 5 stars

As someone with a severe nickel intolerance, finding stylish, high-quality jewelry is a challenge, but Orli always delivers. I now own over 10 pieces, and the quality is consistently excellent. ​I re... See more

Company replied

Rated 5 out of 5 stars

I chose 2 initials and a charm to go on a bracelet and after ordering realised that I wanted them in a certain order. I emailed Orli with my request and had a reply back confirming my request. Kept up... See more

Rated 5 out of 5 stars

I found this company Orli by chance, I ordered a long link T fastening necklace in gold, I'm delighted with it and its been well admired. I would highly recommend Orli for anyone looking for somet... See more

Company replied



Contact info

4.9

Excellent

TrustScore 5 out of 5

213 reviews

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Rated 5 out of 5 stars

I am extremely pleased with my…

I am extremely pleased with my purchases, very beautiful jewellery, such quick service, I have received various from them and highly recommend them, and will definitely be ordering from them again

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

2 initial and a charm bracelet

I chose 2 initials and a charm to go on a bracelet and after ordering realised that I wanted them in a certain order. I emailed Orli with my request and had a reply back confirming my request. Kept up to date with delivery and when received I am really delighted with my purchase. Lovely sturdy chain, initials just the right size and looks far more expensive than it was. Packaging was attractive also. I would recommend ordering from Orli.

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

My necklace from Orli arrived today

My necklace from Orli arrived today . I absolutely love it. I am going to wear it at my daughters wedding. It will look lovely with my outfit. I will be buying more from Orli and recommending them to friends and family .

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

The best service

they are just such a fantastic company to deal with. From ordering..to delivery and their customers service is outstanding.

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely quality

I ordered an engraved heart and birthstone knotted bangle for a family member. The bangle arrived beautifully packaged in tissue paper within a box, which I had also ordered. I couldn't resist taking a peek, and am very happy with my purchase and I know my niece is going to love it. Thank you!

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous service

Fabulous service. Great jewellery, which is just beautiful and unique.
So looking forward to wearing my new pieces Thank you x

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

First Class Service

What a great company to do online shopping with. Orli Jewellery have a great selection of unique Jewellery, something for everyone. Their customer service is exceptional. My first time shopping with them and I was very impressed. Thank you Benjy.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

What can I say

What can I say. Absolutely stunning bracelet.
Would defo recommend and customer service is over and above if you have any issues.
Would defo recommend and now looking to purchase another .

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

I was delighted with my purchases the…

I was delighted with my purchases the necklace and bangle from orli are just as seen ever better.. :) first time buying will be back!! love the packaging and quick easy delivery pouches are cute too thanks very much keep up the great work

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely Earrings

Lovely Earrings, bought some birthstone hoop earrings to match a necklace that my late mother left to me. Will be wearing them both to my son’s wedding so that I feel she will be part of it .

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

Gifting

Amazing jewellery great prices deliverd on time . Lovely packaging
My second time purchasing from Orli definitely will be again

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

The customer service is just wonderful

The customer service is just wonderful! Great communication throughout and even a little thank you note in the package.
My necklace is lovely. I am so pleased. It's a real statement piece and I can't wait to show it off!!!
Delighted.
Thank you x

April 2, 2026
Unprompted review

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