Someone called Raj from the Escalation Team Management reached out to me to resolved this issue. Raj offered me a FULL and UNCONDITIONAL REFUND FOR ANY AND ALL MONIES DEDUCTED FROM MY ACCOUNT. I much... See more
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Criss was very helpful with my case. I was accepting a gift certificate for the Attica Zoo in Athens, whilst I was creating a subscription to the Ouramazingzoo.com, without me knowing that my bank acc... See more
Escalation team is in touch and Kenny is helping to resolve the issue. I have no idea what I signed up for. Initally I saw an advert for a puzzle board which I attempted to purchase from Shopy Shopy... See more
I was subscribed to this company by fraudulent means by someone. I reached out via e-mail and Paula, the escalation manager, immediately cancelled the subscription upon notification and she is current... See more
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The correctness of the company.
Asley me ayudó a resolver mi problema
Asley me ayudó a resolver mi problema
Rapid response and very clear…
Rapid response and very clear instructions
Someone called Raj from the Escalation…
Someone called Raj from the Escalation Team Management reached out to me to resolved this issue. Raj offered me a FULL and UNCONDITIONAL REFUND FOR ANY AND ALL MONIES DEDUCTED FROM MY ACCOUNT. I much appreciate that this company at least tried to resolve the issue. I will consider this issue finally resolved and settled once I see that the amounts have been reimbursed back to me. I await their response to this matter.
membership cancellation
Your site's usage area is completely outside of my area of interest.
Membership information was requested without giving me the opportunity to review the site.
I wanted to cancel on the first day but the cancellation process was closed.
REFUND FOR FALSE SUBSCRIPTION
Criss was very helpful with my case. I was accepting a gift certificate for the Attica Zoo in Athens, whilst I was creating a subscription to the Ouramazingzoo.com, without me knowing that my bank account will be credited around 18euros (for every month). Luckily I was informed from my bank statement on time, and the customer service of OurAmazingZoo was more than helpful.
Thanks Nela
satisfactory
Helpful service from Paula
I was subscribed to this company by fraudulent means by someone. I reached out via e-mail and Paula, the escalation manager, immediately cancelled the subscription upon notification and she is currently assisting me in getting a refund. Thanks Paula. Please notify me once my account has been credited.
Great work by escalation team
I accidently subscribed to your services and the unintented subscription deducted money from my account. I complained and it was agreed to resolve. It is a great gesture by the escalation team especially Paula.
I got the best service and Nicholan was…
I got the best service and Nicholan was very helpful
Customer service
Ann assisted me and responded to me in less than 24 hours of my query.
Thank you Ann for your excellent customer service.
Please confirm once the payment is done.
Many thanks
Good service
The team is very helpful and very professional thank you so much
Iam new to this ouramazingbaby thing so…
Iam new to this ouramazingbaby thing so i last had to pay 41rand but it took double the amount and idont even know if the order went through or not so i want to cancel any connectio to it
Account by mistake…
To tell the truth i only see money deducted from my account and i dont know for what, it was a finger error to create a account, sorry for inconvenience kind regards
Agent resolution
Max not only helped with my problem but also gave a detailed explanation on the situation
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