OuramazingbabyReviews 

143
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Someone called Raj from the Escalation Team Management reached out to me to resolved this issue. Raj offered me a FULL and UNCONDITIONAL REFUND FOR ANY AND ALL MONIES DEDUCTED FROM MY ACCOUNT. I much... See more

Rated 5 out of 5 stars

Criss was very helpful with my case. I was accepting a gift certificate for the Attica Zoo in Athens, whilst I was creating a subscription to the Ouramazingzoo.com, without me knowing that my bank acc... See more

Rated 4 out of 5 stars

Escalation team is in touch and Kenny is helping to resolve the issue. I have no idea what I signed up for. Initally I saw an advert for a puzzle board which I attempted to purchase from Shopy Shopy... See more

Rated 4 out of 5 stars

I was subscribed to this company by fraudulent means by someone. I reached out via e-mail and Paula, the escalation manager, immediately cancelled the subscription upon notification and she is current... See more


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

143 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(143)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Someone called Raj from the Escalation…

Someone called Raj from the Escalation Team Management reached out to me to resolved this issue. Raj offered me a FULL and UNCONDITIONAL REFUND FOR ANY AND ALL MONIES DEDUCTED FROM MY ACCOUNT. I much appreciate that this company at least tried to resolve the issue. I will consider this issue finally resolved and settled once I see that the amounts have been reimbursed back to me. I await their response to this matter.

June 26, 2025
Unprompted review
Rated 1 out of 5 stars

membership cancellation

Your site's usage area is completely outside of my area of ​​interest.
Membership information was requested without giving me the opportunity to review the site.
I wanted to cancel on the first day but the cancellation process was closed.

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

REFUND FOR FALSE SUBSCRIPTION

Criss was very helpful with my case. I was accepting a gift certificate for the Attica Zoo in Athens, whilst I was creating a subscription to the Ouramazingzoo.com, without me knowing that my bank account will be credited around 18euros (for every month). Luckily I was informed from my bank statement on time, and the customer service of OurAmazingZoo was more than helpful.

June 22, 2025
Unprompted review
Rated 4 out of 5 stars

Helpful service from Paula

I was subscribed to this company by fraudulent means by someone. I reached out via e-mail and Paula, the escalation manager, immediately cancelled the subscription upon notification and she is currently assisting me in getting a refund. Thanks Paula. Please notify me once my account has been credited.

June 3, 2025
Unprompted review
Rated 4 out of 5 stars

Great work by escalation team

I accidently subscribed to your services and the unintented subscription deducted money from my account. I complained and it was agreed to resolve. It is a great gesture by the escalation team especially Paula.

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

Customer service

Ann assisted me and responded to me in less than 24 hours of my query.
Thank you Ann for your excellent customer service.

Please confirm once the payment is done.

Many thanks

May 29, 2025
Unprompted review
Rated 4 out of 5 stars

Account by mistake…

To tell the truth i only see money deducted from my account and i dont know for what, it was a finger error to create a account, sorry for inconvenience kind regards

May 8, 2025
Unprompted review

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