Someone called Raj from the Escalation Team Management reached out to me to resolved this issue. Raj offered me a FULL and UNCONDITIONAL REFUND FOR ANY AND ALL MONIES DEDUCTED FROM MY ACCOUNT. I much... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Criss was very helpful with my case. I was accepting a gift certificate for the Attica Zoo in Athens, whilst I was creating a subscription to the Ouramazingzoo.com, without me knowing that my bank acc... See more
Escalation team is in touch and Kenny is helping to resolve the issue. I have no idea what I signed up for. Initally I saw an advert for a puzzle board which I attempted to purchase from Shopy Shopy... See more
I was subscribed to this company by fraudulent means by someone. I reached out via e-mail and Paula, the escalation manager, immediately cancelled the subscription upon notification and she is current... See more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good customer support by KAI.
Give more clear information to people
I was not aware that i am supscribing but lucky enough the team came through in assisting me. Thank you
Great communication from Ray
Great communication from Ray. Help me a lot. 30 April 2025 and was easily revolve
I didn't have a great experience but…
I didn't have a great experience but knowing you gonna fix my problem that will be greatly appreciated
Matter is being handled by emily
They are honest and they do provide…
They are honest and they do provide good service.
Our cooperation was good
Being understanding and sincere towards…
Being understanding and sincere towards me as a customer.
Liam helped me to cancel my suscription…
Liam helped me to cancel my suscription and confirm to me the refund of the USD 7,43 make by error in my credit card
Ann was a very good helpfuld 🖐️ i…
Ann was a very good helpfull hand 🖐️ i recommend ann
Problem solved by Esmeraldas
Problem solved by Esmeraldas. I appreciate and thank you very much. It was a nice experience and thank you very much for everything and for the attention provided.
Thank you Daisy
Daisy very promptly addressed my issue and resolved my wishes. Thank you Daisy.
Escalation team is in touch and Kenny is helping to resolve the issue,
Escalation team is in touch and Kenny is helping to resolve the issue.
I have no idea what I signed up for. Initally I saw an advert for a puzzle board which I attempted to purchase from Shopy Shopy. I have no idea where ouramazingbaby.com came from nor mybackyardgo.com. I had no intension to sign up for a shopping subscription plan
Excellent employees.
Thank you Elsa because you…
Thank you Elsa because you undersdanding my needs and help me
Scam company
Scam company. Refund not initiated and kept the personal details. More over they indirectly threaten you to put for them a 4/5 starts in Trust advisor to remove your personal details as well as refund.
Great customer service.
Marshal was a great customer service agent he managed to resolve my issue almost immediately thank you.
Great design of your website
Thanks for your support MARSHALL
Great design of your website, sure this is gonna grow up!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








