I ordered an Air Diverter Magnetic 7 Blade 608w x 600h. The price was reasonable, communication from the company was excellent, fast delivery and the product appears to be well made, sturdy and very e... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Sales team went above and beyond even though I called after the phones had closed for the day. I needed the air purifier within the week and delivery only took a few days so I had it earlier than I th... See more
Company replied
Ordered two air diverters unassembled. The online bot was helpful in determining the correct size. The instructions to fit were also clear. The magnetic fitting allows me to fix them without spoilin... See more
The communication was spot on. My air conditioners weren’t a common model, so there were some delays and hiccups. But none of those was the fault of the Oz Air Online team. They were very proactive in... See more
Company details
Written by the company
At Oz Air Online we provide the leading air conditioning brands and equipment direct to the public or trades. From split systems to ducted systems. We have the best prices guaranteed. Fast and free delivery Australia wide.
Contact info
1/23 Narabang Way, 2085, Belrose, Australia
- 1300518048
- info@ozaironline.com.au
- ozaironline.com.au
4.8
Excellent
320 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Oz Air Online
Thanks so much Nickolas. Our wonderful team, Hayley and Kim are thrilled you are happy with their service.
Oz Air Online
Very quick turnaround
Very quick turnaround, exactly as described with a great price and well packaged, no hassles at all, would recommend
May 16, 2025
Unprompted review
Very affordable pricing (best we could…
Very affordable pricing (best we could find online). Free delivery and came within a few days.
Aircon working fantastic thus far.
Couldn't complaint one bit.
May 30, 2025
Unprompted review
Easy online ordering
My husband was an air con installer for many years. Mitsubishi is one of the top brands. The unit is very quiet and efficient. Completely happy with our purchase 👍😊
May 26, 2025
Unprompted review
Good Experience
Good Price, Fast service, parcel tracking to the door. It all just worked!
May 6, 2025
Unprompted review
Great service
On two separate occasions now have purchased damper motors to replace units that had failed in our home Advantage Air system. Price was very competitive, and on both occasions the kit arrived quickly, well packed, and in perfect condition. From my experience, would not hesitate to buy from Oz Air again. Thanks!
May 3, 2025
Unprompted review
Great quality, quick delivery!
Product came in quickly and looks great quality.
May 1, 2025
Unprompted review
Quick delivery
Quick delivery. clear simple instructions. easy to put it together and install exactly what I wanted and what they describe on their website!
May 2, 2025
Unprompted review
Quick delivery
Quick delivery, driver phoned beforehand to make sure I was home. Good price and lots of options. Plenty of options to choose from with an informative website.
April 30, 2025
Unprompted review
Would happily buy again
Great pricing, clear communication and prompt delivery.
April 28, 2025
Unprompted review
Arrived in a reasonable time frame
Arrived in a reasonable time frame. Just need to get it installed.
May 2, 2025
Unprompted review
I found them to be fast and easy to…
I found them to be fast and easy to deal with as well as willing to go above and beyond. Will happily use their services again!
April 14, 2025
Unprompted review
Well-made sturdy construction
Well-made sturdy construction, extra strong magnets and very easy to assemble and install within a matter of minutes.
It’s certainly made a difference in directing the airflow from my outdoor AC unit away from the fence line and should definitely help with efficiency especially during winter months.
May 2, 2025
Unprompted review
Great online purchasing
Great pricing, online purchase and delivery was easy and fast.
April 4, 2025
Unprompted review
Great price and delivered next day.
I had the system I wanted delivered the next day, at a great price, without no delivery fee and without being stung with a credit card surcharge or any other unpleasant surprises at checkout.
April 1, 2025
Unprompted review
Stella service and communication.
Stella service and communication.
Good people, very happy.
April 24, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.