Friendly, professional service. Booked a motorcycle m.o.t online, dropped it off at the allotted time(ten minutes earlier in fact), and they did the test straight away while I waited. Tea & coffee a... See more
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My car required body shop repair. The process from the obtaining an estimate through to collecting the car after the work was completed was excellent. The Body Shop Manager (Hugh) was first class... See more
Have used Paisley autocare for a few years with no problem. Phone last week regarding upcoming MOT and told them that my back windscreen washer wasn’t working and the receptionist said that’s a fail,... See more
Company replied
Bad behavior, Unprofessional, dishonest, poor customer service, waste of money. I would like to give them below 1, like -stars, They are just here for make money not for customer satisfact... See more
Company replied
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Fast and professional service
Great service
Great service. Had mistakenly booked for a Major Service instead of a service and MOT. They still managed to MOT my car at no extra cost. There was also a bulb needing changed that they didn't charge me for. Well done lads.
MOT not done despite booking
MOT was not done on my car and I was told by reception that I should take my car back.
I'm still waiting for my MOT booking refund.
Poor customer service
Brilliant customer service
Took my car into the garage after sliding on ice and cracking my wheel off the kerb, turns out I'd damaged the wheel bearing and suspension. The guys were brilliant throughout, Chris and Gary kept me informed and explained everything that was happening and really happy with the repair that was done. Cheers guys
Tried and ...Never again
I tried it out as it looked handy and straight forward but after results, It was obvious that my car was going to turn into their 'bottom line' feeder.
Shame!!

Reply from Paisleyautocare
Poor service, rude and dismissive staff.
My car had a engine warning light. When autocare tested it they decided it was a sensor or possibly a thermostat. After charging me £60 to they said they would have to get the part from the dealer and let me know. They didn't, when I called they were rude and dismissive. I took the car to another garage in Paisley, they got the part from euro car parts the same day and repaired the fault. Autocare are only interested in Mot test and servicing where they can make more money, they are obviously not interested in smaller repairs but don't mind charging for diagnostics. They were happy to charge me almost £400 for mot and repairs.

Reply from Paisleyautocare
2nd year using paisley autocare
Second year using this garage and still very pleased with service. MOT and major service completed on my 8 year old car which is now running as good as new. Very efficient and honest workers, highly recommended.
Bad customer service
They have an appointment system so booked in for service and MOT at 11am. Finally got car back at 5pm after a few phone calls. They basically dont stick to booking system and couldnt care less that I was unhappy at them taking so long..they laughed in my face! I wouldnt have minded so much if they had phoned and explained my car would be longer than expected. I was probably shunted to the back of the queue because I was a female! Have been going here for a few years now and expected better customer service.

Reply from Paisleyautocare
Great service as usual and as always a…
Great service as usual and as always a fair and transparent price
Excellent service as always
Pick up and drop off was great
Quick efficient helpful service
Quick efficient helpful service, helped out with a last minute issue too. Thank you

Reply from Paisleyautocare
Customer service at its best
Pitched up with car for pre planned Maintenance/Mot transpires my fully comp.insurance didn’t cover the organised curtesy car so in for a long wait or reschedule.Having driven 20 miles Gary the garage co ordinator pulled out all the stops and flooded the car with manpower to get the task done in a very acceptable timescale.This saved the hassle of replacement car and or rescheduling,the adaptability of the staff was something you don’t see nowadays in business very often,no doubt where my cars will be going for future servicing or maintenance.Thanks guys

Reply from Paisleyautocare
Great friendly and efficient service.
Great friendly and efficient service.
Gary on the Service Desk ensures that service is personal and you are kept informed.
Have used frequently over the last few years and will continue to do in the years to come. Great to have such a fab local business to support.

Reply from Paisleyautocare
Mot and repairs
Helpful and friendly staff. MOT completed and some repairs I had requested were completed within a good time frame. Happy with experience.

Reply from Paisleyautocare
Motorcycle mot and first experience here…
No issues with my bike mot and found the booking and paying in advance very helpful. Staff had the bike ready within the time given.
Only thing I would say is the driveway outside / leading to the premise is loose gravel which is not ideal for motorbikes, especially when they weigh 600 lbs. In saying that I would use their services again.

Reply from Paisleyautocare
As usual great service from the team
As usual, great service from the Autocare team. Family and I have been using the garage for years for various cars of varying ages.

Reply from Paisleyautocare
Great service!
Car was fixed in a few days after failing it’s MOT at Arnold clark. They took my car in and had it all completed for a much better price and were lovely. Good communication and really great service I highly recommend 🤗

Reply from Paisleyautocare
Good value for money Satisfying experience
Found the staff though very busy helpful and friendly I put my car in for a service and mot which was carried out diligently Any small faults were highlighted for attention if required at a later date and a written report of work done was given to me.I would definitely use again.

Reply from Paisleyautocare
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