Paisleyautocare Reviews 

337
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Friendly, professional service. Booked a motorcycle m.o.t online, dropped it off at the allotted time(ten minutes earlier in fact), and they did the test straight away while I waited. Tea & coffee a... See more

Rated 5 out of 5 stars

My car required body shop repair. The process from the obtaining an estimate through to collecting the car after the work was completed was excellent. The Body Shop Manager (Hugh) was first class... See more

Rated 3 out of 5 stars

Have used Paisley autocare for a few years with no problem. Phone last week regarding upcoming MOT and told them that my back windscreen washer wasn’t working and the receptionist said that’s a fail,... See more

Company replied

Rated 1 out of 5 stars

Bad behavior, Unprofessional, dishonest, poor customer service, waste of money. I would like to give them below 1, like -stars, They are just here for make money not for customer satisfact... See more

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4.1

Great

TrustScore 4 out of 5

337 reviews

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4.1

All reviews

(337)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I took my car for its MOT great service…

I took my car for its MOT great service very helpful genuine people who I have also took my car along to when I wasn’t sure if I had a problem with my brakes was assured I didn’t no charge included mechanic took my car a test drive and put my mind at rest highly recommend this garage good appointment schedule to suit and fast service ⭐️⭐️⭐️

September 22, 2022
Unprompted review
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Reply from Paisleyautocare

Thank you for choosing Paisley Autocare, Olivia! We're so happy to have earned your trust and five-star review. Our team works hard every day to ensure that our customers are taken care of, and it's great to see that we've succeeded in doing so for you.

Please don't hesitate to reach out if there's anything else we can do for you in the future. We want to be your go-to source for car care, and we'll continue working hard to make sure that's always the case. Thank you again for choosing us!

Rated 5 out of 5 stars

Great service

Great service, would recommend!

September 17, 2022
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Reply from Paisleyautocare

Thank you for choosing Paisley Autocare Scott, and for taking the time to write a review. We're glad to hear that you had a positive experience and we would be happy to recommend our services to others. Thanks again for your business!

Rated 5 out of 5 stars

Excellent as always.

September 16, 2022
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Reply from Paisleyautocare

Thank you for your continued business, Janet! We're glad to have you as a customer and appreciate your kind words.

Rated 5 out of 5 stars

Service and MOT

Gary and the team done a great job.
I always feel like they are honest and fair.
First time we've had the car serviced and it's running better.

September 9, 2022
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Reply from Paisleyautocare

Thank you for choosing Paisley Autocare, Ann. We're glad to hear Gary and the team were able to take good care of your vehicle and it's running better than ever! Thank you for your business and we hope to see you again soon.

Rated 5 out of 5 stars

Got to say first class no pressure no…

Got to say first class no pressure no up selling as iam used to with other garages staff were polite very knowledgeable great advice

September 1, 2022
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Reply from Paisleyautocare

Thank you for choosing Paisley Automotive, Andrew. We're so happy to have earned your trust and five-star review. Our team strives to provide the highest quality service and advice possible, so it's great to know we succeeded in doing that for you.

If there's anything we can do to make your experience even better, please don't hesitate to let us know. We appreciate your business and look forward to seeing you again soon!

Rated 5 out of 5 stars

Great service

Great service, always polite and friendly. really close to home, workdone quickly and so much cheaper than Arnold Clark.

September 7, 2022
Unprompted review
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Reply from Paisleyautocare

Thank you for your review, Jean! We're glad to hear that you've had a positive experience with our service. We strive to provide the best possible care for our customers and it's great to know that we're succeeding in doing so. Thank you for your business and we hope to see you again soon.

Rated 5 out of 5 stars

Booked in for an MOT on my motorcycle…

Booked in for an MOT on my motorcycle last week unfortunately the chain came of on way to garage I was able to reschedule for today at 10am once I had my bike repaired the garage could easily have taken my money as it's my fault I didn't make original appointment. However Thay made a new appointment and bike passed MOT this morning couldn't have had a more helpful and friendly staff and service. I'm glad a booked with paisley autocare and will in future and same with my cars from now on

September 7, 2022
Unprompted review
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Reply from Paisleyautocare

Thank you for your kind words, Ryan. We're glad to have been of assistance and that you'll continue to rely on us for your automotive needs. Our team strives to provide the best possible experience for our customers and it's great to see that we've succeeded in doing so with you. Thanks again!

Rated 5 out of 5 stars

MOT testing

Easy booking, great price and customer experience.

September 6, 2022
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Reply from Paisleyautocare

Thank you for choosing Paisley Autocare, William. We're glad to have earned your trust and 5-star review. Our team strives to provide excellent customer service and competitive prices on every job, and it's great to know we delivered on both counts.

We appreciate your business and look forward to serving you again in the future!

Rated 5 out of 5 stars

My first visit

This was my first time using Paisley auto service. Great, honest service Simple online booking with allocated time slots.
I'll be back.

September 2, 2022
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Reply from Paisleyautocare

Thank you for choosing Paisley Autocare Marina, and for taking the time to write a review. We're glad you found our online booking system easy to use, and that you received honest service. We hope to see you again soon!

Rated 1 out of 5 stars

Even though you book into a 1 hour time…

Even though you book into a 1 hour time slot the mot took over 2 hours. Told car had failed mot with a broken front spring and quoted £276 to replace. Took it to another garage less than a mile away and got it done for £160. Won’t be back.

August 22, 2022
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Reply from Paisleyautocare

Hello Thomas, As you can see on our website this is for a drop of time only, Even though you needed the car done within a time frame we had the car completed in under 2 hours. £276 Wasnt just to replace the spring it was a price including the top mount.


I'm sorry to hear that you had such a poor experience with Paisley Autocare. We pride ourselves on providing quality service and I'm sorry to hear that we failed to do so in your case. Our mechanics are experienced and qualified and should have been able to complete the work in the time allotted. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out.

Rated 5 out of 5 stars

jcbb

Could not be better

August 18, 2022
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Reply from Paisleyautocare

Thank you for choosing Paisley Autocare, Jim! We're so glad to have you as a customer and we appreciate your kind words. We aim to provide the best possible experience for each and every one of our customers and it's great to know that we are succeeding in doing so. Thank you for your business and we hope to see you again soon!

Rated 5 out of 5 stars

Brilliant service

Serious tyre puncture meant that I couldn’t even move my car. On contacting Paisley Autocare, they immediately put my mind at rest by arranging uplift, providing and fitting replacement tyre, and having car ready this afternoon! Absolutely fantastic efficient service and great value. Definite 5 stars!

August 12, 2022
Unprompted review
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Reply from Paisleyautocare

Thank you for your kind words, Gerry. We're glad to hear that we could help get you back on the road as quickly as possible. Our team strives to provide the best possible service and we're happy to know that we were able to meet your needs. Thank you for choosing Paisley Autocare and we hope you'll come see us again should you need our services in the future.

Rated 5 out of 5 stars

Booked car for an MOT

Booked car for an MOT , from 1st point of contact to collecting car all staff were helpful and friendly.
5*****

August 4, 2022
Unprompted review
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Reply from Paisleyautocare

Thank you for choosing Paisley Autocare, Jonathan. I'm glad to hear that our team provided excellent service during your visit. We aim to provide the best possible experience for each and every one of our customers, so it great to know we succeeded!

If there is anything we can do to make your next visit even better, please don't hesitate to let us know. We appreciate your business and look forward to serving you again in the future.

Rated 4 out of 5 stars

Full service and MOT

Full Service carried out and MOT. Great service with collection and drop off.

August 2, 2022
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Reply from Paisleyautocare

Thank you for choosing Paisley Autocare, Mackej! I'm glad to hear that you had a positive experience with our full service and MOT.

Our team strives to provide top-notch service and we're happy to know that we were able to meet your expectations. We hope you'll continue to choose us for all of your car care needs in the future.

Rated 5 out of 5 stars

Fantastic service!

I cant highly recommend Paisley Autocare highly enough! Service is fantastic and reasonably priced. Quoted for work by Arnold Clark m, Paisley Autocare less than half the price. Have used them before and will definitely be using again.

August 1, 2022
Unprompted review
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Reply from Paisleyautocare

Thank you for your kind words, Norma! We're so happy to have been able to save you money on your recent service visit and we hope you'll continue to choose Paisley Autocare for all of your future car care needs. :)

Rated 5 out of 5 stars

Great staff very helpful

Great staff very helpful and great job thanks

July 28, 2022
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Reply from Paisleyautocare

Thank you for choosing Paisley Autocare Colin, and for taking the time to write a review. We're glad to hear that you had a positive experience with our staff, and that they were able to meet your needs. We appreciate your business and hope to see you again soon!

Rated 5 out of 5 stars

Staff friendly and helpful

Staff friendly and helpful. M.O.T booked online, saving money also.
Repairs carried out were reasonable and quick. Have recommended to family and friends

July 25, 2022
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Reply from Paisleyautocare

Hi Miss Welsh,

Thank you for taking the time to write a review of Paisley Autocare. We're delighted to have received 5 stars from you and are thrilled that you found our staff friendly and helpful. It's great to know that our repairs were reasonable and quick too! We hope that you will continue to recommend us to your family and friends in the future.

Thanks again for your support,
Paisely Autocare

Rated 5 out of 5 stars

Quick mot

Quick mot, put the bike in and it was good to go 45 minutes later.

July 25, 2022
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Reply from Paisleyautocare

Thank you for choosing Paisley Autocare Carlo, and for taking the time to write a review. We're glad to hear that you found our service quick and easy, and that your bike was good to go after just 45 minutes. Thanks again for choosing Paisley Autocare, and we hope to see you again soon!

Rated 5 out of 5 stars
Paisleyautocare logo

Reply from Paisleyautocare

Thank you for your kind words, Ross! We're so happy to have been able to help you out and get your car back on the road. We hope you'll come back and see us again soon.

Rated 5 out of 5 stars

Excellent service 👏 so fast and keel…

Excellent service 👏 so fast and keep you up to date with what is goin on all the guys are really nice and helpful nothing is a problem would defo recommend and I will defo be back thanks a lot keep up the good work 👏 ❤️

July 23, 2022
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Reply from Paisleyautocare

Thank you for your kind words, Kirsteen! We're glad to hear that you had a positive experience with our team. We strive to provide excellent service and we're happy to know that we were able to meet your expectations. We hope to see you again soon!

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