Friendly, professional service. Booked a motorcycle m.o.t online, dropped it off at the allotted time(ten minutes earlier in fact), and they did the test straight away while I waited. Tea & coffee a... See more
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My car required body shop repair. The process from the obtaining an estimate through to collecting the car after the work was completed was excellent. The Body Shop Manager (Hugh) was first class... See more
Have used Paisley autocare for a few years with no problem. Phone last week regarding upcoming MOT and told them that my back windscreen washer wasn’t working and the receptionist said that’s a fail,... See more
Company replied
Bad behavior, Unprofessional, dishonest, poor customer service, waste of money. I would like to give them below 1, like -stars, They are just here for make money not for customer satisfact... See more
Company replied
4.1
Great
337 reviews
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Hasn’t replied to negative reviews
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Reply from Paisleyautocare
Hi Barry, thanks for your great review of Paisley Autocare. We're really glad to hear you found our service helpful and that you would recommend us to others. We hope to see you again in the future!
Great care and nice staff
Great care and nice staff. Helped me out a lot from having to get many things done since previous person lied on the MOT. They took good care of my car, double checked stuff for me, and helped me find other help for a part needing to be done. Then took it the same day back to drop off for MOT and they re-ran the same day! I’ve found my new place for car care where I know I’m not be jipped off and it’s fair. Thanks guys!
July 18, 2022
Reply from Paisleyautocare
Thank you for your kind words, Olisha! We're so happy to have been able to help you out and that you found our team here at Paisley Autocare trustworthy. We strive to provide quality care for each of our customers and it's great to know that we succeeded in doing that for you.
We hope you'll continue to choose us for all of your car care needs and if there's anything we can do to improve your experience, please don't hesitate to let us know.
Thank you again
A big thank you to Jim and staff for…
A big thank you to Jim and staff for putting my car through its MOT after another garage had let me down.
Your help and advice was very much appreciated.
I will definitely be back. 👍
July 17, 2022
Unprompted review
Reply from Paisleyautocare
Thank you for your kind words, Louise! I'm glad to hear that we were able to help you out when you needed it and that you'll be back. We appreciate your business and look forward to seeing you again soon.
Quick and quality service with a smile!
Car needed new brake pads and wiper blades. Had been quoted ridiculous amounts of money from other establishments but Autocare were fair and reasonable. Car went in at 8:15 on Saturday morning and got a phone call by 9:30am to say it was ready! Unbelievable service and outstanding customer service! Will not hesitate to call in here for any future car issues!
July 10, 2022
Unprompted review
Reply from Paisleyautocare
Thank you for choosing Paisley Autocare, AL. We're glad to hear that we were able to meet your needs and provide you with an excellent experience. Our team takes pride in our work and we're happy to know that it showed through in our service.
We hope to see you again soon!
First time one of my bikes in for its…
First time one of my bikes in for its annual MOT. Nice staff good area for waiting n spoke to Jim great advice on any issues with bike's and will be taking all the bike's over in future £29 under an hour easy look forward to next bike going in also gives you a reminder in advance 👌🏍️🏁
July 10, 2022
Unprompted review
Reply from Paisleyautocare
Thank you for choosing Paisley Autocare, Terence. I'm glad to hear that our staff were able to provide good service and advice during your visit. We aim to make the experience as smooth and easy as possible, so it's great to know we're succeeding in that goal. We hope to see you again soon!
Initially great but terrible when there is a problem with the repair.
Brought my car in for an mot and they found a nail in the back tyre. They changed the tyre for me and charged me £90. The tyre was leaking air and I took it back into them on the 9/7 and the guy put it into the computer and said he would sort it for me. Took it back in today 16/7 to get it sorted and they didn’t know anything about it but said they would sort it out. Left it for an hour and half then they phoned me telling me it was sorted. When I went back in they told me what was wrong with it and was expecting to get my keys and go as there was nothing said about me paying for the repair. Instead I got asked how I was paying for the repair and I said no one told me that I was to pay for it and assumed it was they’re fault when I got the tyre repaired on the day of the MOT. After that I got attitude off the guy that changed it and said he could take it off if I wanted to which I responded ok because I wasn’t paying £90 for something that was theyre fault in the first place. I waited an hour and a half for them to fix it but it took only 10 minutes for them to take it back off and leave the car in the middle of the courtyard with the door lying wide open and walked away with saying a word to me. I brought my works van in and sung the garages praises on here and to my boss but now I won’t be back.
July 1, 2022
Reply from Paisleyautocare
Thank you for your glowing review of Paisley Autocare, Barrie. We're so happy to have been of service and to hear that you were pleased with our MOT service. It's great to know that we can be counted on for brake repairs as well!
We're glad you recommend us and we hope you'll continue to use our services in the future. Thank you for your business!
Put my car in for a service
Put my car in for a service, staff were very friendly and my car was ready by lunch time, will be back for my MOT for I was very happy with the service
June 30, 2022
Unprompted review
Reply from Paisleyautocare
Thank you for choosing Paisley Autocare. We're glad to hear that you were happy with the service and that your car was ready by lunchtime. We hope to see you again soon!
Reply from Paisleyautocare
Thank you for your kind words, Derek! We're glad to hear that you had a positive experience with Paisley Autocare. We strive to provide the best possible service and are happy to know that we succeeded in doing so for you. Thanks for choosing us and we hope to see you again soon!
The guys were great
The guys were great. Quick and explained what needed done. Decent prices too.
June 27, 2022
Reply from Paisleyautocare
Thank you for your review, Megan! We're glad to hear that you had a positive experience with our team. Our goal is always to provide quality service at a fair price. Thanks for choosing Paisley Autocare and we hope to see you again soon!
Reply from Paisleyautocare
Thank you for choosing Paisley Autocare, Rach! We're so happy to have been able to help you with your car service needs and to have provided great service. Thank you for the kind words and we hope to see you again soon!
Excellent service
Excellent service, I turned up at 815 on a Saturday morning with a snapped rear suspension spring , picked the car up less than 3 hours later with 2 new springs fitted for a fair price. Highly recommended.
June 25, 2022
Unprompted review
Reply from Paisleyautocare
Thank you for your kind words, Crawford! We're glad to hear that our team was able to provide you with excellent service and that you were pleased with the repairs. We hope you'll continue to choose Paisley Autocare for all of your car care needs in the future. Thank you for your business!
Great dealing with the guys at…Autocare Paisley
Great dealing with the guys at Autocare, honest reliable reasonable and good mechanics.
June 25, 2022
Reply from Paisleyautocare
Thank you for choosing Paisley Autocare, Kevin! We're happy to have earned your trust and five-star review. Our mechanics take pride in their work and aim to provide honest, reliable service at a reasonable price. Thank you for your business and we hope to see you again soon!
Mot told needed back brake pads strange…
Mot told needed back brake pads strange only fitted them 6 months before didn't adjust handbrake either for m o t
June 24, 2022
Unprompted review
Reply from Paisleyautocare
Hello George, I'm sorry to hear that you were not happy with the service you received at Paisley Autocare. Can you elaborate on what specifically didn't meet your expectations?
The handbrake does not get adjusted on a MOT check.
I would love to pass along your feedback to our team and make sure that we address any areas of concern. Thanks for taking the time to provide your review.
Great pick up and drop off service.
June 24, 2022
Reply from Paisleyautocare
Thank you for choosing Paisley Autocare, Grace! We're so happy to have you as a customer and we appreciate your kind words. We hope to see you again soon!
Outstanding service
Gary and team squared my bike away after me turning up mega late. They even topped up my fluids after the MOT as good will gesture. Cheers guys!
June 20, 2022
Unprompted review
Reply from Paisleyautocare
Thank you for choosing Paisley Autocare, Douglas. I'm glad Gary and the team were able to take care of your bike after you turned up late. It's great that they topped up your fluids as a good will gesture. We appreciate your business and hope to see you again soon!
Brilliant Service
Had been quoted £270(Arnold Clark)
for a wiring harness as rear indicator bulb not working. Went to Paisley Auto and spoke to Jim who sorted it in 10 mins for nothing. This has to be the best garage and staff about.
June 10, 2022
Unprompted review
Reply from Paisleyautocare
Thank you for your kind words about our team at Paisley Autocare, Douglas. We're glad to have been of assistance and that we could get your car back on the road quickly and easily.
We appreciate your business and hope to see you again soon!
Great customer service and speedy work
Great customer service and speedy work. Work completed quickly and to a high standard. Will definitely be back!
June 9, 2022
Reply from Paisleyautocare
Hi Jennie!
Thank you so much for your kind words and 5-star review of Paisley Autocare. We're thrilled to read that you had a great experience with us and our work was completed quickly and to a high standard. We hope you'll come back to see us again soon!
Sincerely,
The Paisley Autocare Team
Excellent customer service
Excellent customer service. Value for money, and work carried out to exceptional standard. Would highly recommend this company .
June 1, 2022
Unprompted review
Reply from Paisleyautocare
Thank you for your review, John! We're so happy to hear that you had a great experience with Paisley Autocare and would recommend us to others. We strive to provide excellent customer service and value for money, and it's great to know that we succeeded in doing so for you. Thanks again for choosing Paisley Autocare!
Excellent service
Excellent service, friendly, efficient, reliable and always great quality
June 1, 2022
Unprompted review
Reply from Paisleyautocare
Thank you, We're so happy to have you as a customer and to know that we've been able to exceed your expectations. We pride ourselves on providing quality service and being friendly and efficient, so it's great to hear that we've hit the mark. Thanks for recommending us and we hope to see you again soon!
CAR MOT
Booked car in for MOT, quick and efficient service. Front of house very welcoming. Will definitely be back if my car needs any work done.
May 30, 2022
Unprompted review
Reply from Paisleyautocare
Thank you for choosing Paisley Autocare, Michelle! We're glad to hear that our team was quick and efficient in servicing your car and that you found our front of house staff to be welcoming. We hope to see you again soon should your car need any additional work done.
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