It is a great platform Service is good, a little difficult to reach CS. I think that protecting social media y accounts must be a to do priority. Also, the VPN is often disconnected,... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
It is a great platform Service is good, a little difficult to reach CS. I think that protecting social media y accounts must be a to do priority. Also, the VPN is often disconnected,... See more
Company replied
I have mixed feelings. On the one hand, learning that my PC is full of malware is bad, but learning that the software I was proud of using isn't really protecting my PC has been too disappointing to e... See more
Company replied
I use Panda antivirus and my computers are always safety, easy to install and to use.
Company replied
So far it's been great keeping my home PC safe. It's not an invasive program that interrupts your workflow with endless popups and marketing notifications. Also, it does not slow down my computer.
Company replied
Panda Security es uno de líderes mundiales en seguridad informática. Ofrece eficaces soluciones antivirus para proteger dispositivos Windows, Android y Mac. La tecnología Panda Security está especialmente diseñada, entre otras cosas, para proteger la navegación en Internet de sus clientes (compras o juegos online, control parental, banca online…) además de garantizar la seguridad de su red Wi-Fi de ataques de terceros.
Written by the company

Calle Santiago de Compostela, 12 1ª plta, 48003, Bilbao, Spain
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My operation system is windows 10 Pro version 22H2 2020/08/09. With the old software security installed, it detected register windows problems and the PC went slowly. With Panda this problems is missing. How can I tell if the registration problems are gone? What you recommend?

Reply from Panda Security ES
I can see that it is a very reliable antivirus software, with Panda Dome in my case, but I can say that maybe there are some technical issues that its still not able to detect for my case. Nonetheless, I see a better performance from my computer after installing this software.

Reply from Panda Security ES
Worst client service I have experienced. The person from spain who a attended the sesion was so, no just unpolite, but rude, inexplicably rude. I am thinking in cancel my subscription because of that service. Right now I
don't have running your panda dome premuim service that I bougth and is still
active until december 2024, because the same person attended me twice without
fixing the problem besides acting as a mentally unbalanced person, because
he e even shouted at me and scolded me without allowing me to speak, when I was just being polite as any normal citizen who is in contact with the customer service of any company would do.

Reply from Panda Security ES
Focus on the client. Excellent support. Flexibility.

Reply from Panda Security ES
I tried to connect with support and was a painful experience. I didn't have a local phone to call, I didn't have the option yo choose spanish as my language preference and i didn't received the solution to my problem (I don't have the exact date)

Reply from Panda Security ES
There was an issue with the expiration date of a product renewal, but they resolved it quickly.

Reply from Panda Security ES
I feel comfortable with the experience of using Panda and at the same time feel sure that my equipment is protected against viruses. It's an "easy to use" software with an attractive interface.

Reply from Panda Security ES
Excellent product, bad phone support. Please not e this the third time you ask me and I reply.

Reply from Panda Security ES
I bought the Panda antivirus product and I have not been able to use it, because it cannot be installed. I called customer service and I am still waiting for a determination of the problem.

Reply from Panda Security ES
So far it's been great keeping my home PC safe. It's not an invasive program that interrupts your workflow with endless popups and marketing notifications. Also, it does not slow down my computer.

Reply from Panda Security ES
The product is really good but the support in spanish is awful, even when the service is 24/7 if you call pass 5pm they didn´t responded. And they didnt offer a real solution to my problem

Reply from Panda Security ES
Excellent very efficient helpful and helped a non techy quickly Jonas Wayne first class

Reply from Panda Security ES
I like that they are always up-to-date and send url notifications that are malicious

Reply from Panda Security ES
This company does not give refunds for faulty goods I don't know how they get away with it Chinese company's must be immune. Won't be buying anything else.

Reply from Panda Security ES
no consume casi recursos, es grande la deteccion de amenazas y el facilmente usable, es amigable

Reply from Panda Security ES

Reply from Panda Security ES
I wrote a 2 star review. just updated 4 and I'll explain why!
The panda product is really good. I have been using it for at least 8/10 years and have never had protection problems.
I wrote to customer service a few days ago and have had no response.
Today I called and in a couple of hours everything was resolved!
Maybe they wanted to solve my problem and then tell me about it. However, I would have preferred them to reply immediately, telling me to wait a few days and then tell me the outcome. But now everything is ok!

Reply from Panda Security ES
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.