Panda Security ES Reviews 8,947

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

It is a great platform Service is good, a little difficult to reach CS. I think that protecting social media y accounts must be a to do priority. Also, the VPN is often disconnected,... See more

Company replied

Rated 3 out of 5 stars

I have mixed feelings. On the one hand, learning that my PC is full of malware is bad, but learning that the software I was proud of using isn't really protecting my PC has been too disappointing to e... See more

Company replied

Rated 5 out of 5 stars

I use Panda antivirus and my computers are always safety, easy to install and to use.

Company replied

Rated 4 out of 5 stars

So far it's been great keeping my home PC safe. It's not an invasive program that interrupts your workflow with endless popups and marketing notifications. Also, it does not slow down my computer.

Company replied

Company details

  1. Software Company

Written by the company

Panda Security es uno de líderes mundiales en seguridad informática. Ofrece eficaces soluciones antivirus para proteger dispositivos Windows, Android y Mac. La tecnología Panda Security está especialmente diseñada, entre otras cosas, para proteger la navegación en Internet de sus clientes (compras o juegos online, control parental, banca online…) además de garantizar la seguridad de su red Wi-Fi de ataques de terceros.

¡SIMPLEXITY!

Written by the company

Panda Security hace fácil lo complejo
Navega, compra, juega online en toda seguridad con la mejor tecnología Panda Security

Contact info

4.0

Great

TrustScore 4 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My operation system is windows 10 Pro ver 22H2

My operation system is windows 10 Pro version 22H2 2020/08/09. With the old software security installed, it detected register windows problems and the PC went slowly. With Panda this problems is missing. How can I tell if the registration problems are gone? What you recommend?

November 1, 2024
Unprompted review
Panda Security ES logo

Reply from Panda Security ES

Thank you. We´ve just asked you for contact details. 🐼 Panda Security

Rated 4 out of 5 stars

Doing good so far

I can see that it is a very reliable antivirus software, with Panda Dome in my case, but I can say that maybe there are some technical issues that its still not able to detect for my case. Nonetheless, I see a better performance from my computer after installing this software.

October 28, 2024
Unprompted review
Panda Security ES logo

Reply from Panda Security ES

Thank you 🐼 Panda Security

Rated 1 out of 5 stars

Worst client service I have…

Worst client service I have experienced. The person from spain who a attended the sesion was so, no just unpolite, but rude, inexplicably rude. I am thinking in cancel my subscription because of that service. Right now I
don't have running your panda dome premuim service that I bougth and is still
active until december 2024, because the same person attended me twice without
fixing the problem besides acting as a mentally unbalanced person, because
he e even shouted at me and scolded me without allowing me to speak, when I was just being polite as any normal citizen who is in contact with the customer service of any company would do.

September 24, 2024
Unprompted review
Panda Security ES logo

Reply from Panda Security ES

Hello, Sorry about it. We have asked you for your details and we will contact you soon to help you. Best regards,

Panda Security

Rated 5 out of 5 stars

Focus on the client

Focus on the client. Excellent support. Flexibility.

September 27, 2024
Unprompted review
Panda Security ES logo

Reply from Panda Security ES

Thank you 🐼 Panda Security

Rated 2 out of 5 stars

Poor support experience

I tried to connect with support and was a painful experience. I didn't have a local phone to call, I didn't have the option yo choose spanish as my language preference and i didn't received the solution to my problem (I don't have the exact date)

August 12, 2024
Unprompted review
Panda Security ES logo

Reply from Panda Security ES

Hello, We have asked you for your details and we will contact you soon. Best regards,

Panda Security

Rated 5 out of 5 stars

Incorrect renewal expiration date

There was an issue with the expiration date of a product renewal, but they resolved it quickly.

August 19, 2024
Unprompted review
Panda Security ES logo

Reply from Panda Security ES

Thank you very much for your feedback! Happy to read that we resolved your issue quickly. Team Panda Security

Rated 5 out of 5 stars

My experience with Panda.

I feel comfortable with the experience of using Panda and at the same time feel sure that my equipment is protected against viruses. It's an "easy to use" software with an attractive interface.

July 26, 2024
Unprompted review
Panda Security ES logo

Reply from Panda Security ES

Thank you 🐼 Panda Security

Rated 1 out of 5 stars

Excellent product, bad service

Excellent product, bad phone support. Please not e this the third time you ask me and I reply.

July 4, 2024
Unprompted review
Panda Security ES logo

Reply from Panda Security ES

Hello, We will contact you soon. Best regards,

Panda Security

Rated 1 out of 5 stars

.I bought the Panda antivirus product…

I bought the Panda antivirus product and I have not been able to use it, because it cannot be installed. I called customer service and I am still waiting for a determination of the problem.

May 8, 2024
Unprompted review
Panda Security ES logo

Reply from Panda Security ES

Hello, We have asked you for your details and we will contact you soon. Best regards,

Panda Security

Rated 4 out of 5 stars

So far it's been great keeping my home…

So far it's been great keeping my home PC safe. It's not an invasive program that interrupts your workflow with endless popups and marketing notifications. Also, it does not slow down my computer.

June 13, 2024
Unprompted review
Panda Security ES logo

Reply from Panda Security ES

Thank you 🐼 Panda Security

Rated 3 out of 5 stars

Bad support

The product is really good but the support in spanish is awful, even when the service is 24/7 if you call pass 5pm they didn´t responded. And they didnt offer a real solution to my problem

April 29, 2024
Unprompted review
Panda Security ES logo

Reply from Panda Security ES

Hello, We have asked you for your details and we will contact you soon. Best regards,

Panda Security

Rated 1 out of 5 stars

This company does not give refunds for…

This company does not give refunds for faulty goods I don't know how they get away with it Chinese company's must be immune. Won't be buying anything else.

March 28, 2024
Unprompted review
Panda Security ES logo

Reply from Panda Security ES

Hola, Te acabamos de pedir tus datos para poder ponernos en contacto contigo y ayudarte.
Panda Security

Rated 5 out of 5 stars

amigable

no consume casi recursos, es grande la deteccion de amenazas y el facilmente usable, es amigable

March 4, 2024
Unprompted review
Panda Security ES logo

Reply from Panda Security ES

Gracias por tu reseña 🐼 Panda Security

Rated 4 out of 5 stars

Panda doesn't listen

I wrote a 2 star review. just updated 4 and I'll explain why!
The panda product is really good. I have been using it for at least 8/10 years and have never had protection problems.
I wrote to customer service a few days ago and have had no response.
Today I called and in a couple of hours everything was resolved!
Maybe they wanted to solve my problem and then tell me about it. However, I would have preferred them to reply immediately, telling me to wait a few days and then tell me the outcome. But now everything is ok!

January 25, 2024
Unprompted review
Panda Security ES logo

Reply from Panda Security ES

Thank you for your review 🐼 Panda Security

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look