Please beware, this company will withhold and keep your money at the first opportunity. Having booked a collection in from the Netherlands, but unfortunately had to cancel this as the supplier d... See more
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Worst company ever, 1 no update on delivered or not, so impossible to work with ebay. 2. Have 2 parcels lost, ordered ups next day service the costumer recived it 2weeks later after nightmare of c... See more
I paid an insurance to cover the goods that i shipped to France, a third of the goods were damaged (probably the pallet fell down to the floor), unfortunately parcel2ship are messing around with the p... See more
They have lost the parcel and they are deny any responsibility, the staff is most unfriendly and an helpful, they just hang up the phone and refuse to deal with the situation. The manager was very rud... See more
Company replied
Company details
About Parcel2Ship.co.uk
Information provided by various external sources
Parcel Delivery & Courier Services to UK, Europe and Worldwide
Do you want to save money on UK, European or worldwide parcel delivery? Do you want parcel AND document delivery options. Do you want the option to have your package picked up from your home or business address OR to be able to drop off your parcel at your local post office or a Parcelforce Worldwide Depot? Do you want a choice of top couriers such as DHL, Parcelforce and City Link? Do you want full on-line booking and tracking? If so, welcome to Parcel2ship.co.uk
Get your instant quote now and then book your parcel delivery service online. Simple, and with prices starting at only £9.78+vat you are guaranteed a great deal.
Send parcels up to 30kg - UK from only £9.78 - Europe from only £16.95
Contact info
Room 33 Building 2 Teignbridge Business Center, TQ12 6TZ, Heathfield Newton Abbot, United Kingdom
- 0845 519 0185
- phil@parcelsrus.net
- parcel2ship.co.uk
1.1
Bad
173 reviews
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Fast service, but not happy with compensation!
I purchased enhanced compensation as my parcel had a value of £100. However, upon wishing to make a claim I see that china / ornaments are not covered! My buyer's item was slightly broken upon arrival. Not at all happy as this should be made clear when you click on the option for enhanced compensation!
September 12, 2014
Unprompted review
Reply from Parcel2Ship.co.uk
Thank you for taking the time to review our service Maria. We do advise what items are exempt from enhanced compensation, on our website. However, we thank you for your constructive criticism about making this list clearer, and it is something we will look into. We hope this won't deter you from back back to Parcel2Ship in the future.
Reply from Parcel2Ship.co.uk
Thank you for your review - great to hear from another satisfied customer
Very happy with service
Easy to book and no delays with pick up or deliveries all items delivered in good order
August 19, 2014
Unprompted review
Reply from Parcel2Ship.co.uk
We are glad to see everything ran smoothly with your order. Thank you for giving the service 5 stars
easy and, smooth transaction
Quick and easy transaction will definitely use again. Highly recommended.
August 19, 2014
Unprompted review
Reply from Parcel2Ship.co.uk
Thank you for taking the time to review our service Solomon. We look forward to seeing future orders from you
Great and easy to use but wish the pricing had been clearer.
I found the website and the process very easy to use but as a newbie I completely missed the difference between physical weight and dimensional weight. So my only criticism would be that this should be more obvious.
August 19, 2014
Unprompted review
Reply from Parcel2Ship.co.uk
Hi Rob. We are always looking for ways to improve the service we offer our customers, so we thank you for your constructive feedback.
We are currently working on our new website, which we will hopefully be launching next month. If you would like to see some of the features you can read our update blog
If you have any further suggestions either now or after we have launched, please email info@parcel2ship.co.uk
Easy process, great after sales service
the service upfront was great & have had problems (damage) in transit & so far the service has been excellent in the claims process (ongoing)
August 19, 2014
Unprompted review
Reply from Parcel2Ship.co.uk
Chris, thank you for reviewing our customer service during your claims process. We are only too happy to support our customers during times such as these
Excellent personal service
(name) was fantastic in keeping me posted about my parcel, which was collected and delivered to me very quickly - well done to all!
August 19, 2014
Unprompted review
Reply from Parcel2Ship.co.uk
Thank you for taking the time to review our service Brian, much appreciated
Reply from Parcel2Ship.co.uk
To the point - we like it! Thank you for your 5 star review
first rate delivery service
great service and at a very good price only suggestion would be for collections,driver to have labels for the parcels as some people cant be trusted to attach the information to the parcel, adding to the cost of a recollection,I would be glad to pay for this service as shop a lot on ebay.
July 24, 2014
Unprompted review
Reply from Parcel2Ship.co.uk
Thank you for your feedback Thomas. We offer the services of City-Link, which are more suited to those who cannot print out their own labels, as the driver and depot do this themselves. Please let us know if you would like some more information about this. Glad to see you are happy with our service - thank you for taking the time to review us.
An Excellent Service all around.
Parcel2Ship is such a wonderful company to deal with, that means when I have queries about my parcel, they get me numbers and details of local delivery offices so I can get my clients to chase their parcels.
On the phone eash member of staff is ever so helpful.
I have used them since 2 - 3 years once every month or two and that included a lot of parcels.
July 24, 2014
Unprompted review
Reply from Parcel2Ship.co.uk
Nurul, thank you for your kind words and 5 star review. We are happy to see such a positive account of the service we offer, from one of our regular customers. Please let us know if we can help with any future orders.
Very efficient service, used many times for UK and Worldwide, never had a problem
July 24, 2014
Unprompted review
Reply from Parcel2Ship.co.uk
Tim, great to see another regular customer giving us a 5 star review - thank you for taking the time
Excellent - but with a trailer
This was my first use of your service and it was excellent.
However ,I chose to use City Link as the operator and unfortunately they sent the parcel to the wrong address, but they retrieved it and second time of trying they got it to the right address.
July 9, 2014
Unprompted review
Reply from Parcel2Ship.co.uk
Sorry to hear about your negative experience with City-Link Robert, but thank you for recognising that our customer service was worthy of a 5 star review. Please let us know if you want to discuss this problem further
excellent service
can always rely on this service for quick secure delivery
July 9, 2014
Unprompted review
Reply from Parcel2Ship.co.uk
Happy to see another satisfied customer! Thank you for taking the time to review us Antony
Great Service!
Start to finish great service at very competitive prices. Recommended and will use again.
July 9, 2014
Unprompted review
Reply from Parcel2Ship.co.uk
Thank you for your kind words David, great to read!
brilliant
Not the cheapest service around, but I would rather spend a few pounds more to have complete confidence that the item will be delivered on time.
July 8, 2014
Unprompted review
Reply from Parcel2Ship.co.uk
Thank you for your positive review of our service. We always try and offer competitive prices to all our customers, so please email info@parcel2ship.co.uk details about your next order, and we will see if we can lower our price.
Fast, cheap, reliable with friendly staff
There's nothing more you can actually wish from a courier service.
UK to Germany in 3-5days, mostly depending just on the German side.
July 8, 2014
Unprompted review
Reply from Parcel2Ship.co.uk
Elma, great to hear from you, and thank you for taking to time to review us. Let us know if we can help you in the future
Great Personal Service
I have used Parcel2Ship several times. On this last occasion there was a slight hiccup and the immediate catch and resolution by Emma was very impressive. I will use them again...and again. Full marks!
June 29, 2014
Unprompted review
Reply from Parcel2Ship.co.uk
Thank you for your review of our customer service. Whilst we cannot always prevent a problem occurring with a courier, we can and do offer our customers support and advice throughout, and work towards resolving the problem. We look forward to seeing some more orders from you in the future Joe
Courier didn't show up
Very disappointing, booked via parcel2ship and Citylink courier didn't come. Had to ask repeatedly for a refund of the courier charge and no additional compensation was offered. Parcel2ship blaming Citylink, but I was a customer of Parcel2ship not Citylink!
June 18, 2014
Unprompted review
Reply from Parcel2Ship.co.uk
I am very sorry to see you did not receive the customer service you expected from Parcel2Ship. Could you email emma@parcelsrus.net with details of what went wrong, and I will personally look into the case. Thank you
If you can do NOT use CITY LINK
Parcel2ship, have been moving LCC's goods for a number of years now, and the service and support is second to none. I would recommend them every time.
They use a number of carriers to collect and deliver the equipment. Usually we have booked using CITY LINK, due to our experience over the last few months I would suggest you book an alternative carrier from the list they offer. CITY LINK are terrible, their service, attitude and level of care to their clients is non existent and the "Couldn't Care Less" approach to the client is terrible.
June 18, 2014
Unprompted review
Reply from Parcel2Ship.co.uk
Thank you for taking the time to review Parcel2Ship. It's a shame to see that you have fallen out of favour with City-Link. We do offer the services of ParcelForce also, and are looking to add two more couriers in the coming months. We hope this helps you with your delivery needs for the future
Quick, efficient and affordable.
June 17, 2014
Unprompted review
Reply from Parcel2Ship.co.uk
Great to see another happy customer, thank you for taking the time to share your thoughts
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