Parcel2Ship.co.uk Reviews 

173
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Please beware, this company will withhold and keep your money at the first opportunity. Having booked a collection in from the Netherlands, but unfortunately had to cancel this as the supplier d... See more

Rated 1 out of 5 stars

Worst company ever, 1 no update on delivered or not, so impossible to work with ebay. 2. Have 2 parcels lost, ordered ups next day service the costumer recived it 2weeks later after nightmare of c... See more

Rated 1 out of 5 stars

I paid an insurance to cover the goods that i shipped to France, a third of the goods were damaged (probably the pallet fell down to the floor), unfortunately parcel2ship are messing around with the p... See more

Rated 1 out of 5 stars

They have lost the parcel and they are deny any responsibility, the staff is most unfriendly and an helpful, they just hang up the phone and refuse to deal with the situation. The manager was very rud... See more

Company replied

Company details

  1. Business Services

About Parcel2Ship.co.uk

Information provided by various external sources

Parcel delivery and courier services from Parcel2ship.co.uk

Parcel Delivery & Courier Services to UK, Europe and Worldwide

 

Do you want to save money on UK, European or worldwide parcel delivery? Do you want parcel AND document delivery options. Do you want the option to have your package picked up from your home or business address OR to be able to drop off your parcel at your local post office or a Parcelforce Worldwide Depot? Do you want a choice of top couriers such as DHL, Parcelforce and City Link? Do you want full on-line booking and tracking? If so, welcome to Parcel2ship.co.uk

Get your instant quote now and then book your parcel delivery service online. Simple, and with prices starting at only £9.78+vat you are guaranteed a great deal.

 

Send parcels up to 30kg - UK from only £9.78 - Europe from only £16.95

Contact info

1.1

Bad

TrustScore 1 out of 5

173 reviews

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Rated 5 out of 5 stars

Yeap, seems to be all good, have used several times, no complaints

Write as if your speaking to a friend? hmmm, Hi pal, how's things? fancy a beer at the weekend?

Seriously.... yip, good enough service, no complaints at all and good shipping costs compared to Royal mail and Parcel force whom we all know are rip-off merchants.
Would I recommend? simply, yes, as already said, no complaints and very good comms too.

June 17, 2014
Unprompted review
Parcel2Ship.co.uk logo

Reply from Parcel2Ship.co.uk

Colin, thank you for your kind words and positive review of our services and prices, as well as our customer communication which is something we pride ourselves on. Very happy to have your recommendation

Rated 5 out of 5 stars

Just like it says - they ship parcels.

Ideal - just make sure you have the dimensions and weight of whatever it is you're sending 'cos you'll need them when ordering.
Every time I've used 'em, they call around half past seven to half past eight in the morning - which means I'm not sat in for the rest of the day wondering when they will call.

June 17, 2014
Unprompted review
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Reply from Parcel2Ship.co.uk

Garry, it's great to see that you have a convenient time frame for your collections. Whilst we can never guarantee this, its a benefit that often occurs when you make multiple orders and get to know your driver and their schedule. We hope to help you again soon.

Rated 5 out of 5 stars

You make my Grandson's day with the quick delivery of the parcels I send him!

I've been using Parcel2Ship for a year now to send parcels to Italy and must say the collection service is always on time.
My daughter also says the delivery service in Italy is good and we are both satisfied and will continue to use the service.

June 17, 2014
Unprompted review
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Reply from Parcel2Ship.co.uk

Very happy to hear that the service you booked went well Angela. Thank you for taking the time to review us, and for becoming a regular customer of Parcel2Ship

Rated 5 out of 5 stars

fantastic service

Great service. Easy to use and very efficient

June 17, 2014
Unprompted review
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Reply from Parcel2Ship.co.uk

Lizzie, great to see another 5 start review from a customer - thank you. We hope to see another order from you again in the future

Rated 2 out of 5 stars

arrived late - no explanation

Sent parcel - usually excellent service home to Finland in 2-3 days - brilliant.

This time sending presents for my grandson for his 4th birthday. Parcal arrived too late even given their own 4 working day deadline.

No explanation as to why it sat in International hub for 4 days and was checked and processed each day. Not moved until I complained.

June 17, 2014
Unprompted review
Rated 4 out of 5 stars

Good, efficient service

Everything went smoothly with my shipment and I would use Parcelforce again.

June 17, 2014
Unprompted review
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Reply from Parcel2Ship.co.uk

Great to see you were happy with our service Mr Dawson, and thanks for taking the time to review us

Rated 5 out of 5 stars

FAST AND EFFICIENT

FAST AND EFFICIENT, WILL USE AGAIN

June 17, 2014
Unprompted review
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Reply from Parcel2Ship.co.uk

Thank you Susan, great to see another satisfied customer.

Rated 4 out of 5 stars

Good service, shame about the courier

Parcel2ship were very easy to book with, and quick to respond when I needed to amend my order.

However, it appeared as though the courier (Citylink) kicked the living daylights out of my boxes, as they arrived at the venue split and battered.

June 17, 2014
Unprompted review
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Reply from Parcel2Ship.co.uk

Wendy, sorry to see there was an issue with the integrity of your parcel. If you would like me to look into it for you, please email emma@parcelsrus.net

Rated 5 out of 5 stars

Very happy

Had a problem with my parcel and they were excellent, customer service communications were wonderful, many thanks

June 17, 2014
Unprompted review
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Reply from Parcel2Ship.co.uk

Glad to see we were able to revolve your problem Heather. Your feedback will be passed on to the customer service team - thank you

Rated 5 out of 5 stars

Very good respond to emails and keeping eye on parcel delivery

Thank you for good respond to email and keeping eye on parcel delivery. I was using this service before and will using again, also recommend to all my friends, Natalia

June 14, 2014
Unprompted review
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Reply from Parcel2Ship.co.uk

Thank you for taking the time to review our services Natalia, and the recommendation. We look forward to helping you with your next order

Rated 5 out of 5 stars

Perfect

Very good customer service and accuracy.

Highly recommended.

June 10, 2014
Unprompted review
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Reply from Parcel2Ship.co.uk

Thank you Carlos, we hope to see another order from you in the future

Rated 5 out of 5 stars

A Big thanks to (name)

The help given by (name) has been fantastic she got us through many
computer ??? and our parcels were delivered and collected on time
even abroad Her patience and understanding that we are in our
80 her compasion and love of her job she was our shinning star 10 browny
points for (name)

June 8, 2014
Unprompted review
Parcel2Ship.co.uk logo

Reply from Parcel2Ship.co.uk

Frances, always a pleasure to help you - let me know when you have another order to put through - Emma

Rated 1 out of 5 stars

Still not arrived

Parcel was promised in 5 days. Still not arrived after 7 days

June 7, 2014
Unprompted review
Parcel2Ship.co.uk logo

Reply from Parcel2Ship.co.uk

Sorry to see you are unhappy with our service. ParcelForce advise up to 11 working days for a parcel travelling to Russia, and currently it has been 9. If you would like to discuss this further, please email info@parcel2ship.co.uk

Rated 5 out of 5 stars

Fast and reliable service

Impressed with the speed of collection, ability to track and early delivery. Excellent

June 6, 2014
Unprompted review
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Reply from Parcel2Ship.co.uk

Great to hear your positive review of our service Tony, thank you for taking the time.

Rated 5 out of 5 stars

used them for years & never let me down!!

Very easy to choose and book service. I always use the cheaper city link next day service and city link have also been awesom! The only time I had a problem was when city link failed to collect from me whilst I had spent all day in waiting for collection I contacted city link depot and they sent driver back out to collect an hour later. So cannot really complain on that one instance as it was resolved! I'm a happy customer!

June 6, 2014
Unprompted review
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Reply from Parcel2Ship.co.uk

Thank you for your positive review Mark, always great to hear from one of our regular customers. Let us know if we can assist with your next order

Rated 5 out of 5 stars

cracking service

Most helpful. Any issues(customs forms, package documents, shipping forms) dealt with on phone professionally and clearly. Would use again without any hesitation. Would like it a bit cheaper though. Package arrived at Shanghai destination within 6 days.

June 4, 2014
Unprompted review
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Reply from Parcel2Ship.co.uk

Thank you Robbie, it was a pleasure helping you with your order. Your comments about our prices have been noted. We are always looking at lowering our prices to stay in line with others in the industry, so watch this space!

Rated 5 out of 5 stars

excellent service

gave a good price, and citylink were very efficient
did exactly what it says on the tin
will be using you again..........

June 3, 2014
Unprompted review
Parcel2Ship.co.uk logo

Reply from Parcel2Ship.co.uk

Michael, great to hear such positive comments about the service we offered. Let us know if we can help with any future orders

Rated 5 out of 5 stars

Online and telephone support was superb !

Getting the valuable 23kg parcel from UK to Canada was simplicity itself ! Collected by Parcelforce from my front door, and 'trackable' to destination. A first-rate agency service which I shall be using again.

June 3, 2014
Unprompted review
Parcel2Ship.co.uk logo

Reply from Parcel2Ship.co.uk

We are very happy to see that our online and telephone support teams helped you, we will be sure to pass on your great feedback Tony, thank you

Rated 5 out of 5 stars

Does what it says on the tin!

Easy use of website to organise the pick up and delivery of package and everything worked as stated re timing etc. Will be using again.

June 3, 2014
Unprompted review
Parcel2Ship.co.uk logo

Reply from Parcel2Ship.co.uk

Very happy that we will be seeing you again Morag, thank you for the positive review

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