Parking.com - PRG SURFACE LOT Reviews 136

TrustScore 2.5 out of 5

2.4

701 N Central Ave, 85004 Phoenix, AZ, US


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Rated 2 out of 5 stars

The option for paying at a kiosk was no longer available, since that portion of the lot was under active excavation!!! I was not able to use the QR code with my cell until I found help from a young pe... See more

Company replied

Rated 3 out of 5 stars

A lot cheaper parking but the parking lot is dirty or there is a broken sign in the parking lot that needs fixing. I noticed a truck that was parked in the handicap parking lot with no handicap plate... See more

Company replied

Rated 1 out of 5 stars

Awful company, price gouging and I’d hardly even call where we parked a parking lot, it was an empty dirt pad at the corner of a street with no lighting, no lines on the ground, and no clear access or... See more

Rated 5 out of 5 stars

First of all the fact that parking was available was a pretty nice thing to find and second of all the payment convenience (a QR Code) and affordability of it! Thank you for your service.

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 701 N Central Ave, 85004, Phoenix, AZ, United States

  • (602)560-3232

2.4

Poor

TrustScore 2.5 out of 5

136 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Experience is Meh

It was easy but it was difficult to see where I was suppose to park because the area did not have defined lines to guide with parking.

November 12, 2022
Parking.com - PRG  SURFACE LOT logo

Reply from Parking.com - PRG SURFACE LOT

We're sorry you had a negative experience. This has been brought to the attention of the local management team.

Thank you,
Parking.com

Rated 1 out of 5 stars

Too expensive to park in a dirt…

Too expensive to park in a dirt parking lot

November 14, 2022
Parking.com - PRG  SURFACE LOT logo

Reply from Parking.com - PRG SURFACE LOT

We're sorry you had a negative experience. This has been brought to the attention of the local management team.

Thank you,
Parking.com

Rated 5 out of 5 stars

I parked in a covered sppt for 12 hours…

I parked in a covered sppt for 12 hours for $20.99. We took uber the day before from our hotel by skyhabor it cost us 3X as much. We will use your sevice again.

November 12, 2022
Parking.com - PRG  SURFACE LOT logo

Reply from Parking.com - PRG SURFACE LOT

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 1 out of 5 stars

It was so difficult

It was so difficult! We had to change parking lots because the first one kept rejecting us. The guide for our tour had to help us get into that lot! We were not the only ones having problems, no one on our tour could get it to work! It was ridiculous!11

November 8, 2022
Parking.com - PRG  SURFACE LOT logo

Reply from Parking.com - PRG SURFACE LOT

We're sorry you had a negative experience. This has been brought to the attention of the local management team.

Thank you,
Parking.com

Rated 1 out of 5 stars

NOT A PAVED PARKING LOT

hard to park there are no visual parking spaces, and it is not a paved parking lot. Not enough direction on how to drive in or drive out.

October 29, 2022
Parking.com - PRG  SURFACE LOT logo

Reply from Parking.com - PRG SURFACE LOT

We're sorry you had a negative experience. This has been brought to the attention of the local management team.

Thank you,
Parking.com

Rated 1 out of 5 stars

The parking lot was poorly managed

The parking lot was poorly managed. Someone parked in the only exit and we had to drive over the sidewalk to get out.

November 4, 2022
Parking.com - PRG  SURFACE LOT logo

Reply from Parking.com - PRG SURFACE LOT

Sorry you had a negative experience. This has been brought to the attention of the appropriate team.

Thank you,
Parking.com

Rated 1 out of 5 stars

This not a user friendly app and I paid…

This not a user friendly app and I paid way more than necessary because it challenging to navigate

October 7, 2022
Parking.com - PRG  SURFACE LOT logo

Reply from Parking.com - PRG SURFACE LOT

We're sorry you had a negative experience. This has been brought to the attention of the local management team.

Thank you,
Parking.com

Rated 4 out of 5 stars

Great and cheap

Wish it was a bit more lined up people are dumb and trap you in it

October 7, 2022
Parking.com - PRG  SURFACE LOT logo

Reply from Parking.com - PRG SURFACE LOT

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 2 out of 5 stars

Unimpressive

The price is truly absurd for what it is. unmarked, uncovered, Gravel lot for $10.

October 3, 2022
Parking.com - PRG  SURFACE LOT logo

Reply from Parking.com - PRG SURFACE LOT

We're sorry you had a negative experience. This has been brought to the attention of the appropriate team.

Thank you,
Parking.com

Rated 1 out of 5 stars

Ridiculously expensive

Ridiculously expensive - don’t do it!

October 1, 2022
Parking.com - PRG  SURFACE LOT logo

Reply from Parking.com - PRG SURFACE LOT

We're sorry you had a negative experience. This has been brought to the attention of the local management team.

Thank you,
Parking.com

Rated 1 out of 5 stars

No order

When I came back to my car, I had 2 cars blocking the space for me to leave the parking lot, so, why paying when you will have those problems?

September 17, 2022
Parking.com - PRG  SURFACE LOT logo

Reply from Parking.com - PRG SURFACE LOT

We're sorry you had a negative experience. This has been brought to the attention of the local management team.

Thank you,
Parking.com

Rated 5 out of 5 stars
Parking.com - PRG  SURFACE LOT logo

Reply from Parking.com - PRG SURFACE LOT

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 1 out of 5 stars

Too expensive/ no one watching car/too…

Too expensive/ no one watching car/too far from establishment

September 16, 2022
Parking.com - PRG  SURFACE LOT logo

Reply from Parking.com - PRG SURFACE LOT

We're sorry you had a negative experience. This has been brought to the attention of the local management team.

Thank you,
Parking.com

Rated 5 out of 5 stars

Price was kinda high but the app was…

Price was kinda high but the app was easy to use.

September 17, 2022
Parking.com - PRG  SURFACE LOT logo

Reply from Parking.com - PRG SURFACE LOT

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 1 out of 5 stars

stone and sand where you park

stone and sand where you park, they scratched my vehicle

September 7, 2022
Parking.com - PRG  SURFACE LOT logo

Reply from Parking.com - PRG SURFACE LOT

We're sorry you had a negative experience. This has been brought to the attention of the local management team.

Thank you,
Parking.com

Rated 2 out of 5 stars

Not a great value....

Over $23.00 for 24 hours is not a fair deal.

September 6, 2022
Parking.com - PRG  SURFACE LOT logo

Reply from Parking.com - PRG SURFACE LOT

We're sorry you had a negative experience. This has been brought to the attention of the appropriate team.

Thank you,
Parking.com

Rated 5 out of 5 stars

I give parking.com a five star review…

I give parking.com a five star review because it’s easy and simple.

September 3, 2022
Parking.com - PRG  SURFACE LOT logo

Reply from Parking.com - PRG SURFACE LOT

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 1 out of 5 stars

I parked in a parking spot and other…

I parked in a parking spot and other cars were allowed to park next, in front and behind my car blocking my way for over an hr. No one is available to assist. Therefore I had to wait until the other people came to move my car.

August 31, 2022
Parking.com - PRG  SURFACE LOT logo

Reply from Parking.com - PRG SURFACE LOT

We're sorry you had a negative experience. This has been brought to the attention of the local management team.

Thank you,
Parking.com

Rated 3 out of 5 stars

It was alright

It was alright, just weird you basically have to pay for a lot that's unpaved and has glass and other object in it that could puncture a tire. Also the text stating that parking is almost over is a little dramatic when it arrives way before the time alloted is almost up. It's a scary tactic that's not necessary and it's unappreciated.

August 30, 2022
Parking.com - PRG  SURFACE LOT logo

Reply from Parking.com - PRG SURFACE LOT

We're sorry you had a negative experience. This has been brought to the attention of the local management team.

Thank you,
Parking.com

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