Parking.com - VISITOR SURFACE LOTReviews 

187
TrustScore 4 out of 5

3.8

310 16TH AVE E, 98112 Seattle, WA, US


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Rated 3 out of 5 stars

After I parked I’m really new at this I’ve never done it before and I’m not very sharp on my phone so I didn’t know how to do the scan thing I’m kinda crippled so I couldn’t raise my arms high enough... See more

Rated 4 out of 5 stars

Parking is right by the entrance to the Kaiser Permanente optometry building. Very convenient. I was fortunate to get the last spot available in the middle of the day. Online payment is clumsy. Err... See more

Rated 4 out of 5 stars

The parking lot under Kaiser Permanente in Capitol Hill, Seattle is decent. It is well-lit and mostly easy to navigate. Because you are parked underground in a concrete structure, it needs a stronger... See more

Rated 1 out of 5 stars

My credit card info was rejected on a number of occasions. It's a new Capital One and has worked fine on other purchases. My old card worked o.k. This was at a Kaiser surface lot on Capital Hill... See more


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

3.8

Great

TrustScore 4 out of 5

187 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.8

All reviews

(187)

91 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

terrible

I'm not that good at technology.
Took me about 10 minutes to register for FREE PARKING to go to a medical appointment. Very frustrating!

November 9, 2023
Rated 5 out of 5 stars

Easy parking system

Convenient and easy to use once I figured out what I needed to do to park in the lot (wasn't sure if I was supposed to pay at beginning or the end of time...the end)

November 15, 2023
Rated 4 out of 5 stars

Parking under Kaiser Permanente, Capitol Hill, Seattle

The parking lot under Kaiser Permanente in Capitol Hill, Seattle is decent. It is well-lit and mostly easy to navigate. Because you are parked underground in a concrete structure, it needs a stronger cell phone/WiFi signal so folks can pay their parking fees with their smart phones.

October 26, 2023
Rated 2 out of 5 stars

Extremely difficult alternative method

Extremely difficult alternative method. My phone camera is inoperable. Entering credit card info and license # very tedious.
Also spent more than 15 minutes scrolling down before I finally landed on the KP garage location in order to lodge this review. If I had known the time involved , you'd have gotten lowest rating!

October 12, 2023
Rated 1 out of 5 stars

Your system is screwy

Your system is screwy! Not everyone has a smartphone to pay for parking, next setting up your app is a joke, then you attempt to charge more when you claim that you're still parked there? RIP-OFF company.

October 13, 2023
Rated 3 out of 5 stars

My first time using this system

My first time using this system. Was confused about how to check out when I left. No one was at the booth to take our money and we passed the gate code with someone right behind us needing out. My parents are elderly and not tech savvy, so this wouldn't have worked for them. I ended up calling the number and the call receiver was able to help me.

October 12, 2023

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