Park Insurance Reviews 

88
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and the helpful, knowledgeable staff, often highlighting their patient and expert advice. Many appreciate the personalized approach and efficiency in handling their insurance needs, noting genuine human interaction and understanding. People frequently highlight the competitive prices and excellent value for money, often resulting in significant savings compared to other providers. Reviewers also commend the quick policy setup, clear advice, and proactive communication, including timely reminders for renewals. The overall experience is described as hassle-free, professional, and supportive, leading many to highly recommend their services.

What people talk about most

Service

Consumers find service to be positive, with many reviewers consistently praising the outstanding,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting its helpfulness, efficiency, and... See more

Staff

Clients share positive opinions on staff, consistently describing them as friendly, helpful, and... See more

Price

People report positive experiences with pricing, consistently finding great and competitive rates for their... See more

Value for money

Reviewers highlight positive aspects of value for money, consistently finding great deals and excellent value... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very helpful. Loyalty pays off – they remember you — After the first few years, they’ve built up my full history. Renewals are super straightforward; they pull up my old policy, and factor in m... See more

Company replied

Rated 5 out of 5 stars

Thank you Park Insurance for handling a claim against us, which would have completely drained our resources as a micro business. They handled everything carefully, the timelines were very long, but e... See more

Company replied

Rated 5 out of 5 stars

I appreciate the smooth flow of communication without any pressure to buy anything. Also, they send gentle reminders way before deadlines, which is very much appreciated as I'm a very busy person. Las... See more

Company replied

Rated 5 out of 5 stars

A well deserved 5 star for Jo and the team so helpful and so friendly but also the best prices. We set up a new business insurance for a stater business but also added our other business of 35 years... See more

Company replied


Company details

  1. Insurance Agency
  2. Insurance Broker
  3. Insurance Company

Written by the company

Family Owned Insurance Brokerage


Contact info

4.8

Excellent

TrustScore 5 out of 5

88 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(88)

61 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ben Hooper was exceptional when it came…

Ben Hooper was exceptional when it came to finding the most competitive insurance for me. Park Insurance will always be my first port of call whilst he is still there!

March 3, 2025
Park Insurance logo

Reply from Park Insurance

Ben is a graduate on a work placement but he has been a great asset so thank you for your kind words it will build his confidence

Rated 1 out of 5 stars

"They're on the other line at the…

"They're on the other line at the moment, I'll get them to call you back."

Never happened.
Why publish a phone number if you can't be bothered with (new) customers?

September 23, 2024
Unprompted review
Park Insurance logo

Reply from Park Insurance

I am sorry you had a bad experience we do get extremely busy at times.

Rated 1 out of 5 stars

Avoid

Wow, to slow to quote. Chased 4 times and eventually told them I wasn’t interested when I got lied to that “I’ve sent it and text you ages ago” no email and the text came through when when you spoke to me…..it’s time stamped ! You verbal quote was over £300 ! More than triple other quotes

February 16, 2022
Unprompted review

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