Park Insurance Reviews 

86
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness, friendliness, and professional approach. Many people appreciate the genuine human expertise and personalized attention received, with advisors being knowledgeable, patient, and proactive in explaining options. Reviewers also frequently mention finding great deals and competitive prices, often saving money compared to previous providers, which offers excellent value for money. The company is noted for its efficiency, quick response times, and seamless processes, making insurance setup and renewals hassle-free. However, some customers also noted that while the process was thorough, the timelines for handling certain matters could be quite long.

What people talk about most

Service

Consumers consistently report positive experiences with the service, highlighting the team's friendliness,... See more

Staff

Clients share positive opinions on staff, consistently describing them as friendly, professional, and... See more

Customer service

Customers had positive experiences with customer service, consistently describing it as helpful, efficient,... See more

Price

People report positive experiences with price, consistently finding competitive rates and good value. Many... See more

Value for money

Reviewers highlight positive aspects of value for money, consistently finding great deals and excellent value... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very helpful. Loyalty pays off – they remember you — After the first few years, they’ve built up my full history. Renewals are super straightforward; they pull up my old policy, and factor in m... See more

Company replied

Rated 5 out of 5 stars

Thank you Park Insurance for handling a claim against us, which would have completely drained our resources as a micro business. They handled everything carefully, the timelines were very long, but e... See more

Company replied

Rated 5 out of 5 stars

I appreciate the smooth flow of communication without any pressure to buy anything. Also, they send gentle reminders way before deadlines, which is very much appreciated as I'm a very busy person. Las... See more

Company replied

Rated 5 out of 5 stars

A well deserved 5 star for Jo and the team so helpful and so friendly but also the best prices. We set up a new business insurance for a stater business but also added our other business of 35 years... See more

Company replied


Company details

  1. Insurance Agency
  2. Insurance Broker
  3. Insurance Company

Written by the company

Family Owned Insurance Brokerage


Contact info

4.8

Excellent

TrustScore 5 out of 5

86 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.8

All reviews

(86)

59 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always insured with park Insurance as a…

Always insured with park Insurance as a self employed hairdresser,always ready to answer any queries ,I’ve always been happy with their service it’s been of the highest quality xx

June 20, 2025
Unprompted review
Park Insurance logo

Reply from Park Insurance

Your support makes all the difference – thank you for your review and for choosing us."

Rated 5 out of 5 stars

We are a small voluntary group that run…

We are a small voluntary group that run a couple of sites that are based on the welfare of children. We find Park insurance a very professional company that looks after our insurance needs without it being a problem to us. Thank you for your help over the years you run a five star set up.

June 7, 2025
Unprompted review
Park Insurance logo

Reply from Park Insurance

Your support makes all the difference – thank you for your review and for choosing us."

Rated 5 out of 5 stars

PARK INSURANCE for me.

Why shop around when Park insurance can do it for you? That's what my wife always said. They're efficient, thorough, and professional. Over 20 years of good service.

June 5, 2025
Unprompted review
Park Insurance logo

Reply from Park Insurance

"Thank you so much for your kind words – we’re really pleased to hear you had a great experience with us!"

Rated 5 out of 5 stars

Excellent service

June 5, 2025
Unprompted review
Park Insurance logo

Reply from Park Insurance

ank you so much for your kind words! We’re thrilled to hear you had a great experience with us. Your support means the world to our team, and we look forward to serving you again in the future.

Rated 5 out of 5 stars

Staff and management very helpful

The owners and Scott my dedicated manager are readily available to discuss and advice on the most appropriate insurance that I need to run my business.

April 10, 2025
Park Insurance logo

Reply from Park Insurance

Thanks for the kind words Mike.

Rated 5 out of 5 stars

We have been clients of Park Insurance…

We have been clients of Park Insurance for a few decades now, and the personal attention we get is how all other companies should operate.

Kudos to Mark!

April 1, 2025
Park Insurance logo

Reply from Park Insurance

Thank you we do try our best for customers,

Rated 4 out of 5 stars

Resonsive and informed broker

Resonsive and informed broker. Provided access to underwriter that understands charities like us and their insurance needs. Provided cover at good price.

March 21, 2025
Park Insurance logo

Reply from Park Insurance

Paul Thank you very much for your kind words, we do try our best.

Rated 5 out of 5 stars

All in all a very good experience


All in all, a very good experience.
Very knowledgable and helpful, gave clear and detailed answers to any queries.
All arranged very quickly

March 5, 2025
Park Insurance logo

Reply from Park Insurance

Thanks for your amazing review

Rated 5 out of 5 stars

Quick and easy

Quick, easy, and very friendly. Highly recommended company. Makes a pleasant change.

March 5, 2025
Park Insurance logo

Reply from Park Insurance

Glad to hear you enjoy working with us

Rated 5 out of 5 stars

Park insurance review

We have been clients with Park Insurance for many years now. Claims have always been dealt with in a professional and swift manor. Staff are always very courteous and happy to help with any questions that may arise. A++ would recommend

March 6, 2025
Unprompted review
Park Insurance logo

Reply from Park Insurance

Thank you for your kind words

Rated 5 out of 5 stars

Ben Hooper was exceptional when it came…

Ben Hooper was exceptional when it came to finding the most competitive insurance for me. Park Insurance will always be my first port of call whilst he is still there!

March 3, 2025
Park Insurance logo

Reply from Park Insurance

Ben is a graduate on a work placement but he has been a great asset so thank you for your kind words it will build his confidence

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