Partbusters Reviews 

138
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

I tried to contact this company several times via eBay messenger regarding a replacement body panel for my Renault Master minibus. When that failed, several telephone calls were made at various times... See more

Rated 1 out of 5 stars

Desperately poor service, poor attitude, poor quality parts and sarcastic response. They didn't want to respond to our eBay complaint. So we've opened a case with ebay against them. Speaking to... See more

Rated 1 out of 5 stars

I ordered my part on 10/01/2021 and shortly received an update stating my part had been partially shipped. I still haven’t received my order and despite try to contact Partbusters several times for an... See more

Rated 5 out of 5 stars

I was in contact with Suleman Hussain regarding an enquiry for my car and his customer service was very good. He immediately put my advice at ease with honest advice, rather than many tradesmen in the... See more

Company details

  1. Auto Parts Store

Information provided by various external sources

Quality Car Parts and Accessories


Contact info

2.1

Poor

TrustScore 2 out of 5

138 reviews

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1-star

No recent history of asking for reviews

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2.1

All reviews

(138)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Awfull experience and they hate you…

Awfull experience and they hate you ringing them .if u ring them they will say you are harassing them .I ordered a part for a Nissan they sent wrong part .then they say they will send part out I’m still waiting .and if u message them they say your harassing I think best course of action is to ring them direct if u need assistance may be ring every half hour they hate that

December 8, 2020
Unprompted review
Rated 5 out of 5 stars

Great service and very good site was…

Great service and very good site was able to find my item straight away, however the issue was on my behalf when I realised I didn't actually need it.

Called in and asked for a return and the service was A* refunded my costs and didn't even charge a penalty fee recommended and saved in my bookmarks for the future thanks guys

November 22, 2020
Rated 5 out of 5 stars

Was a bit dubious of ordering online

Was a bit dubious of ordering online. Because you pay upfront. But needed the parts. Easy to order was sent confirmation etc. And parts were delivered to my hard to find address while l was away. Well chuffed will use again and suggest friends etc to use.

November 7, 2020
Rated 5 out of 5 stars

Amazing experience

Amazing experience, guys worked really hard to get my order delivered and did it at a great cost! Excellent service, great customer care and will most certainly be using PartBusters more!

November 4, 2020
Unprompted review
Rated 5 out of 5 stars

Partbusters were very prompt to…

Partbusters were very prompt to dispatch my order for a 2007 VW Caravelle passenger wing mirror. It was a very good price for the electric folding, heated version. Unfortunately, I hadn't noticed it was a mark 2 version which pivots at an angle and differs from the mark one version I needed. I reported this to Partbusters and immediately they offered to try to find me the right version. The mark 1's are difficult to find and in the the end they couldn't find me one. I received an immediate refund of my complete payment and the mark 2 was picked up by their courier. Great service from them and I would recommend them.
They are keeping an eye open for a mark 1 and I hope to get one eventually.
Paul

October 26, 2020

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