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Rated 5 out of 5 stars

Laura was amazing from Bromley Kent Branch in The Glades. She put my mind at ease and helped me put all my colours together which reduced my anxiety. She was warmth and very hospitable. A very cheerf... See more

Rated 5 out of 5 stars

Friendly, helpful and happy staff - always pleased to help out. Order was ready for collection as requested.

Rated 5 out of 5 stars

We ordered balloons for my baby's 1st birthday and asked for the latest delivery slot. Communication was very good and delivery arrived at the perfect time. We were worried the balloons wouldn't last,... See more

Rated 5 out of 5 stars

I ordered a balloon bouquet for my daughter’s birthday and it was absolutely perfect! The balloons were beautiful, vibrant and arranged nicely.it put a huge smile on her face. I would definitely rec... See more

Company details

  1. Party Store

Information provided by various external sources

Fancy Dress Balloons Decorations


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

368 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Could not have had a better experience…

Could not have had a better experience - there was a mix up with costumes and the staff were so helpful. They had their driver deliver it to my house that same day. Would recommend to anyone.

March 1, 2023
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Reply from Partica

Thank you very much for the lovely feedback, we are humans and errors can happen but we always try and endeavor to resolve issues to the best of our ability. Thank you for your understanding and glad all went well for you

Rated 5 out of 5 stars

Great shop!

Great little party shop!

March 1, 2023
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Reply from Partica

Thank you very much, we appreciate your feedback

Rated 5 out of 5 stars

Went to go pick up the balloons I…

Went to go pick up the balloons I ordered and got served by paige and Maisy who where very helpful. Excellent service.

February 12, 2023
Unprompted review
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Reply from Partica

Thank you very much, we appreciate your feedback.

Rated 5 out of 5 stars

Excellent

As always, excellent balloon bouquet, delivered on time. Thank you

February 3, 2023
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Reply from Partica

Thank you very much, we appreciate your feedback

Rated 5 out of 5 stars

My mum collected a balloon…

My mum collected a balloon unfortunately when we got it home the glitter hadn’t stuck to the pen used for the writing. We called thinking we would have to go all the way back, however they was very kind and delivered me a new balloon within the hour. I was very happy with the service and even added extra balloons. Will always use partica from now on. Thank you

February 4, 2023
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Reply from Partica

Thank you very much, we appreciate your feedback, we are humans and errors can happen, we appreciate customers like you, who offer us an opportunity to resolve issues. We are glad, it all went well for you.

Rated 2 out of 5 stars

Did not have all the items that I…

Did not have all the items that I pre-ordered online available in the shop.I bought a happy birthday balloon bunting and two of the letters exploded or did not inflate properly

January 7, 2023
Rated 5 out of 5 stars

Great Service

Great Service. Phoned me to clear up anomaly on website before delivery. Delivery made in person which was unexpected

December 15, 2022
Rated 5 out of 5 stars

Really helpful staff

Really helpful staff. Not sure of his name but spoke to a man on the phone on Thursday about a order I messed up and he was super helpful!

December 8, 2022
Rated 4 out of 5 stars

Helpful …

The thing I ordered online wasn’t available in chosen store but got a call from store manager explaining and suggested something else. Very helpful but site should have said item wasn’t available at said store

December 4, 2022
Rated 3 out of 5 stars

It’s mostly okay

It’s mostly okay
Bit pricey

But what’s most off putting is they don’t offer refunds
There are some products I think fair enough
But anything unopened in a packet? It’s a bit odd
Extremely off putting and I won’t be back
I like to get enough decorations so I’m prepared, only took back one item out of a whole purchase

November 18, 2022
Unprompted review
Rated 3 out of 5 stars

Delayed pick up time

I asked my family to pick up my orders the given time and they got home only the quoter of it … I had a voicemail about the rest been left behind.
So I needed to get there and collect the rest of the order 2 hrs later and it wasn’t even ready the time I arrived …..

October 22, 2022

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