Parts4Appliances Reviews 11

TrustScore 3.5 out of 5

3.3

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Company details

  1. Appliance Store
  2. Appliance Parts Supplier
  3. Electronics Store

Information provided by various external sources

Buy spare parts for domestic appliances from leading Brands including spares for washing machines, dishwashers, fridges, cookers and more. Same day dispatch.


Contact info

3.3

Average

TrustScore 3.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Door Seal For Indesit Washing Machine

Door Seal For Indesit Washing Machine

Purchased online. Posted out the next day and arrived before the delivery date. Great price, great product. The seal fits like a glove and was easy to install.

Thank you Parts 4 Appliances.

March 11, 2024
Unprompted review
Rated 1 out of 5 stars

Website stock levels are WRONG

Website stock levels are WRONG
I order a washing machine part from and they TAKE the money, the email me to say they are out of stock. Now waiting for a refund. If your stock levels are wrong then please don't the money, check then take the money

March 4, 2024
Unprompted review
Rated 4 out of 5 stars

My experience

Ordered the part online on the 4th, paid via PayPal and received it on the 6th. Very well packaged, part is as described, fitted and working.

January 4, 2024
Unprompted review
Rated 1 out of 5 stars

AWFUL Customer Service

Very shocked that a 'small family run business' cannot see the importance of treating their customers right. They refused our return despite the items being untouched. The products they sell are NOT GENUINE which isn't clear on the site. You can get the same for much cheaper on Amazon. Avoid.

May 1, 2023
Unprompted review
Rated 1 out of 5 stars

They Are Cheap for a Reason - Cheap all round services

A part that should have lasted may many years lasted 6 months. Clearly the product was not fit for purpose and a cheap rip off. When I went back to them Tracy replied in an off hand way, no apology, no Dear X, just 3 lines "you read the T & C's and we only guarantee products for 90 days" Clearly the culture of the business is we don't care about our customers. Fair enough but not a business I would ever deal with again nor recommend to anyone in fact stay well clear of them.

February 21, 2023
Unprompted review
Rated 5 out of 5 stars

Good products, service and pricing.

Tumble dryer lost temperature on the 26/12, ordered new heater element at about lunchtime that day and it arrived quickly, well packaged and very reasonably priced. They are my "goto" company for appliance spares from now on. Well done to all at Parts4Appliances. 👍

December 29, 2022
Unprompted review
Rated 5 out of 5 stars

Very pleased with my purchase

I needed a heating element for the cooker grill and I decided to purchase one from this company but not before I did some due diligence as I hadn't used this company before. The part I needed was advertised at half the price of other companies which raised a suspicion. I checked reviews on Google and Trustpilot thoroughly and websites which specialise in researching cam websites. This particular company scored 8.5 out of 10.
I am pleased that the transaction with this company was great! I asked for some guidance concerning accessing my account, I received a reply very quickly.
The part arrived the next day, very well packaged and was exactly the right part.
Very pleased with all aspects of this purchase. Will use this company again.

September 15, 2022
Unprompted review
Rated 2 out of 5 stars

Bad customer service

Ordered part which delivered next day but wrong part. I have attempted several times to explain to their agent that the part is the wrong one but to no avail. I have sent them pictures of the part I was sent along with pictures of the old part which clearly shows the difference but no they say now that I ordered the wrong part and they want me to pay for return postage. It's not the cost it's the principal they are in the wrong. Given 2 star for the delivery.

September 24, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant company

Brilliant company! I love supporting small businesses and their customer service and helpfulness is truly brilliant. They helped me figure out exactly what I needed! Fast delivery, plus they stock everything I needed. Highly recommend

July 1, 2021
Unprompted review

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