Your Insurance Consultant Ghazala Sana was so helpful and friendly. It was an absolute pleasure speaking to her and she's an asset to your Company. 10 stars from me 😊 1st class service from Patons on... See more
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Review summary
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Reviews shaping this summary
I had to inform Patons that I no longer need cover for my taxi and I spoke to Debbie in Customer Services. She was very courteous,knowledgeable and a pleasure to speak to. She was professional thr... See more
Company replied
Once again I found dealing with Patons very easy and the small problem was resolved in a professional and friendly manner. I always feel like a valued customer - that's why I have stayed with them for... See more
Company replied
Great customer service, highly satisfied with the purchase of my insurance. Dealt with very professionally and felt confident all the requirements of the service I needed was met. The Patons portal vi... See more
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Company details
Written by the company
As an industry-recognised insurance broker, at Patons Insurance we take our job of protecting your business very seriously. We understand that your business is your livelihood, and we want to make sure that you have the best coverage possible in case an unfortunate incident happens. We use a carefully selected group of UK insurers to find you an insurance policy that meets your needs. If you choose us, we’ll search for reliable cover to give you peace of mind. Our team is highly trained with expert, specialist insurance industry knowledge, meaning they will provide you with an informed and efficient service so you can do your job without stress.
Contact info
Unit 9, Connect Business Village, Derby Road, L5 9PR, Liverpool, United Kingdom
- 01515381313
- info@patonsinsurance.co.uk
- patonsinsurance.co.uk
4.7
Excellent
135 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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A very easy company to deal with
A very easy company to deal with.
The Paton App makes it foolproof to send and receive documents and unbelievably easy in just a couple of minutes I sent all the documents they requested for my renewal.
April 12, 2019
Unprompted review
I dont understand why insurance on my…
I dont understand why insurance on my taxi keeps going up every year when I dont claim no claim bonus should be scrapped as it doesn't help and why do you keep asking for national insurance number when renewing that is a personal number to every individual and should not be given out under data protection laws
April 11, 2019
Unprompted review
Reply from Patons Insurance
Hi Gordon,
Thanks for your feedback.
When you purchase or renew a Taxi policy your licence and conviction details have to be verified on www.gov.uk/view-driving-licence as the paper part of a driving licence became invalid in 2015. We ask for your national insurance number so we can do this to make it easier for you, if you prefer not to give your number to us let us know and you can verify your licence yourself and provide us with the details.
Thanks,
Ben
Bonington house Edinburgh lovely team
Bonington house Edinburgh lovely team, very friendly and helpful
April 9, 2019
Unprompted review
Very good nice people to deal with
April 9, 2019
Unprompted review
Very helpful and pleasant service
April 9, 2019
Unprompted review
A thought the hole process from mark on…
A thought the hole process from mark on the phone at patons Glasgow to the easy app to use , and Brian sorting a hiccup, very professional and a would recommend patons to any one
April 9, 2019
Unprompted review
Reply from Patons Insurance
Hi Frances, I'm really happy that you're pleased with the service you have received from us! I'll pass on your feedback to Mark and Brian. Thanks, Ben
Really Happy with the service I…
Really Happy with the service I received, extremely friendly and kind people who are prepared to give you the Best competitive price , I would recommend them to my friends, Thankyou Mr. Ali
April 9, 2019
Unprompted review
always very helpfull
April 8, 2019
Unprompted review
Little bit hard to understand an accent.
April 6, 2019
Unprompted review
Fast and great quote + hassle free admin
April 3, 2019
Unprompted review
Very helpful and easy to deal with
April 2, 2019
Unprompted review
Reply from Patons Insurance
Thanks for the review Alexander, it's great to receive such positive feedback.
easy to deal with.
Good company to deal with, insurance renewal easy and uncomplicated.
April 2, 2019
Unprompted review
I am really happy with this service
I am really happy with this service. I have got the best deal here so I would recommend it to everyone.
April 1, 2019
Unprompted review
Reply from Patons Insurance
Really pleased that you are happy with us, Arshed. Don't forget for every friend you recommend you can earn up to £50 per new policy.
Helpful resourceful pleasant well…
Helpful resourceful pleasant well mannered highly recommend Patons.
April 1, 2019
Unprompted review
Good service
April 1, 2019
Unprompted review
Excellent service been with them
Excellent service been with them 2 years no issue I highly recommend specially if your taxi drive
April 1, 2019
Unprompted review
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