Pattinson Estate Agents, Jarrow have just handled the sale of my house. From the beginning to the end all of the staff were very professional and kept me updated every step of the way. When there was... See more
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Review summary
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Reviews shaping this summary
Kathryn Brown and the Team in Wallsend have absolutely been fantastic in finding out new tenant’s. We only completed legally on Monday 15 September and we handed the property over to the As... See more
Company replied
Pattinsons sold my house quickly and kept me in the loop every stage of the way, I also was using another two major named estate agents (purple bricks & yourmove). Pattinsons absolutely came on t... See more
Company replied
I couldn’t thank this company enough. We initially chose Pattinson due to Mikes friendliness and honestly. He took the time to sit with us and talk everything through to help us understand the nex... See more
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Company details
Information provided by various external sources
North East's Largest Independent Estate Agent. Family run and passionate about property!
Contact info
Silverlink Business Park, NE28 9NY, Wallsend, United Kingdom
- pattinson.co.uk
4.0
Great
1K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We are very pleased with the service…
We are very pleased with the service provided by Patterson estate agents. They have sold our property and were very informative during the process, guiding and advising is through the experience of selling via auction.
July 16, 2025
Unprompted review
Reply from Pattinson Estate Agents
Thank you so much for this review!
We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this.
Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
Avoid Pattinsons like the plague
Avoid Pattinsons like the plague, due to there incompetence they cost us a fortune. There was very poor communication between there different departments. They were persistently evasive to try and cover their ineptitude and had zero after sales customer service. The whole experience was a nightmare.
November 11, 2024
Unprompted review
Reply from Pattinson Estate Agents
Hello and thank you for your review. We are sorry that you have not had the positive experience that we aim to give all our customers, and we will therefore look into this further. Can you kindly share with us some more details on your experience, as well as the property address or contact number you registered with us? Please send this information to reviews@pattinson.co.uk so we can investigate.
Many thanks.
Pattinson estate agents, Houghton le Spring.
Just sold our house through Pattinsons estate agents in Houghton le Spring and are extremely pleased with the service we have received. From the valuer Daniel Fisher who was friendly, professional and exceptionally honest, to the staff in the offices who were very friendly and efficient at everything they have done. We would highly recommend them.
July 11, 2025
Unprompted review
Reply from Pattinson Estate Agents
Thank you so much for this review!
We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this.
Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
Helpful hands
We could not fault the professional staff who recently helped us find our rental property. We have never experienced renting in England before having lived abroad for some years, but they where so helpful and reassuring. Thank you Blyth branch
June 28, 2025
Unprompted review
Reply from Pattinson Estate Agents
Thank you so much for this review!
We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this.
Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
Exceptional service…
From the first interaction with Alison and Jason at the Jarrow Branch, the service and support from Pattison has been exceptional. A great balance between knowledge of the local area and setting the expectations of both buyers/sellers.
May 26, 2025
Unprompted review
Reply from Pattinson Estate Agents
Thank you so much for this review!
We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this.
Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
Valuation was timely and accurate…
Valuation was timely and accurate leading to a fast sale.
Jason was professional and efficient from start to finish
July 3, 2025
Unprompted review
Reply from Pattinson Estate Agents
Thank you so much for this review!
We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this.
Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
Ellie at Ashington branch is the best.
We used Pattinson estate agents in Ashington where we were looked after by Ellie. She was absolutely brilliant with everything - things would have been a lot more stressful without her help. We would recommend her to anyone.
June 27, 2025
Unprompted review
Reply from Pattinson Estate Agents
Thank you so much for this review!
We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this.
Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
Communication was on point
Communication was on point , right from the off I made my requirements and stuck to them . Felix kept me informed and instructions were carried out as per my wishes . Would recommend indeed
July 3, 2025
Unprompted review
Reply from Pattinson Estate Agents
Thank you so much for this review!
We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this.
Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
I was very impressed with Luis Adam’s…
I was very impressed with Luis Adam’s who looked after the sale of my mums property. He is very knowledgable with the selling market .if I had a query he was there to talk me through things.
It is also good that you have the same person looking after your property. Thank you
July 1, 2025
Unprompted review
Reply from Pattinson Estate Agents
Thank you so much for this review!
We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this.
Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
Reply from Pattinson Estate Agents
Thank you so much for this review!
We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this.
Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
Adam from London office was very…
Adam from London office was very enthusiastic and supportive - Adam Deans
June 29, 2025
Unprompted review
Reply from Pattinson Estate Agents
Thank you so much for this review!
We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this.
Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
More Vicki’s please!
I can’t thank Vicki enough for providing reassuring guidance and advice through what was for me a difficult time.
Always responsive and upbeat, Vicki was exactly the voice I needed to hear!
Her emails were clear, succinct and progressive and her customer care is exemplary! The world needs more Vicki’s!
June 16, 2025
Unprompted review
Reply from Pattinson Estate Agents
Thank you so much for this review!
We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this.
Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
Have faith it works every time!!
We have sold a cluster of tricky properties through Pattinsons auction process over the years and it works for us every time!
This time we worked with Sarah Vasey from the Peterlee branch, who was efficient, found the right buyer and always returned calls immediately.
Sarah, actually attained a better price than we expected and the process was even simpler than previous sales.
If you are struggling with a sale do not hesitate to use Pattinsons auction, they tend to achieve the true value and I highly recommend the process. Give Sarah a call!
June 27, 2025
Unprompted review
Reply from Pattinson Estate Agents
Thank you so much for this review!
We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this.
Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
Above and Beyond
What an absolutely excellent experience. Thomas, Ellie and Ben …. All gave a superb service , what they said, they did beyond expectations. Above and beyond to them all resulting in a successful sale… I truly … highly recommend Many Thanks Simon
June 27, 2025
Unprompted review
Reply from Pattinson Estate Agents
Thank you so much for this review!
We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this.
Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
They are making me pay 15,000 pounds…
They are making me pay 15,000 pounds for something they never did. Bulling tactic making me drop the price, so I decided to end the sale of my property, only they are constantly making my life miserable, they didn’t sell my property yet I’ve got to give them 15,000 pounds which I have not got . I’m a pensioner who can’t afford to eat let alone pay this for nothing I recommend stay away from these greedy companies I had to learn the hard way .im hoping and praying to the lord what goes around comes around .r off Britain uk I’ve reported them to also consumer advice
June 21, 2025
Unprompted review
Reply from Pattinson Estate Agents
Hello and thank you for your review. We are sorry that you have not had the positive experience that we aim to give all our customers, and we will therefore look into this further. Can you kindly share with us some more details on your experience, as well as the property address or contact number you registered with us? Please send this information to reviews@pattinson.co.uk so we can investigate.
Many thanks.
I am very disappointed with this…
I am very disappointed with this company, my house is for sale and
We have had very poor communication and when someone does contact us they are very rude
After looking at other reviews l notice
Lots of people saying the same
Why employ such rude people
June 27, 2025
Unprompted review
Reply from Pattinson Estate Agents
Hello and thank you for your review. We are sorry that you have not had the positive experience that we aim to give all our customers, and we will therefore look into this further. Can you kindly share with us some more details on your experience, as well as the property address or contact number you registered with us? Please send this information to reviews@pattinson.co.uk so we can investigate.
Many thanks.
Pattinsons did a good job
Pattinsons did a good job in selling my house at auction. People seemed to know what they were doing, and even though it took three months due to it being a very difficult house to sell, we had a good result in the end. Jamie Millen, the North East Auction co-ordinator did a first class job, with tons of professionalism, enthusiasm and energy. Thanks Guys!
June 27, 2025
Unprompted review
Reply from Pattinson Estate Agents
Thank you so much for this review!
We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this.
Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
All good
Vicki Kilmartin auction coordinator did a great job with negotiations.
June 24, 2025
Unprompted review
Reply from Pattinson Estate Agents
Thank you so much for this review!
We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this.
Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
Pattinsons Estate Agents Newcastle
Dealing with Pattinsons Estate Agents Newcastle offices at West Road and Silverlink has been a seamless processes, Questions answered quickly and efficiently, nothing too much trouble for the staff, All so friendly. Everything that could be interpreted as the "sales pitch" initially has proved to be true 10 times over. They definitely know their market. Can't praise highly enough.
June 19, 2025
Unprompted review
Reply from Pattinson Estate Agents
Thank you so much for this review!
We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this.
Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
Bright and Cheerful staff
Bright and Cheerful staff, Tony Harbison could not have been more helpful and quick to reply to the many questions we had prior to purchasing for our daughter recently.
June 19, 2025
Unprompted review
Reply from Pattinson Estate Agents
Thank you so much for this review!
We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this.
Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
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