Sadly Companies House shows this company was liquidated on 25 Nov 2025. Its website was still accepting orders in mid Jan 2026. If you placed an order you haven’t received contact your bank for a... See more
Paws Pet Food
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See what reviewers are saying
Outstanding service and undoubtedly the best quality feed we have been able to find. Our Laborador puppy especially loves the Salmon and Haddock Blue Whiting Sweet Potato and asparagus. The high qua... See more
Company replied
Hi, I'm sorry to say your website is terrible to use, I don't know what you've done but I couldn't find the item I've been ordering for year's from what used to be fetch pet foods. Very disappointed... See more
Can’t thank Jess at Paws Pet Food enough. Unbeknownst to me, I got our dog food delivery confused with another item and mistakenly refused it. Jess rang me that night to ask why it was refused and sor... See more
Company replied
Company details
Information provided by various external sources
Grain Free freshly prepared hypoallergenic high meat content pet food. UK Free Delivery. Buy pet food online. New customers 10% off.
Contact info
44 Hawarden Road, CH4 0JE, Penyffordd, United Kingdom
- 01244 478785
- marketing@pawspetfood.co.uk
- pawspetfood.co.uk
Will be using again, recommended
Wide range of products, discounts on subscribed repeat orders, good website, customer service & delivery. Recommended
Lovely small company
Lovely small company. Great communication. Lovely seller with great products
Great Service and even had a freebie…
Great Service and even had a freebie inside for my first order.
AMAZING FOOD!! I could not be happier!
AMAZING!!! I have four cats, two of my cats always had diarrhea or were loose but I could never work out 100% why, one cat absolutely can’t have chicken or it’s explosive and one cat who can be a bit picky. It has been a battle to find a food that suits all my cats and after years of diarrhea and food refusal, tearing my hair out, I came across this food while searching online.
We are almost 3 weeks in of this food, they all started munching straight away and one even had both paws in the bowl with excitement!
Four cats, all eating and (drum roll) SOLID POOP!!! I cannot say thank you enough to Paws Food for making my life a thousand times easier! I have now put in a monthly subscription plus a spare bag to make sure I never run out!
Amazing food and great service
Great service
Great service, friendly and helpful my German shepherd loves the food he receives from Paws Pets 🙂
Fantastic service
Lovely company to deal with and dog…
Lovely company to deal with and dog food is good quality my dogs love it.
Easy ordering and good communication.
mixed review
the kibble arrived prompt and good vlaue for money. My dogs enjoys the food. I also ordered some treats but they did not arrive. Good repsonse when I contacted them and they apologised and offered some extra treats or discount code. The treats arrived soon after. Unfortunately some treats were out of date and although I contacted them I never heard back nor did I ever recieve a discount or additional treats. So for this reasons its only 3 out out of 5 ratings from me

Reply from Paws Pet Food
Outstanding Service for our Laborador Puppy
Outstanding service and undoubtedly the best quality feed we have been able to find. Our Laborador puppy especially loves the Salmon and Haddock Blue Whiting Sweet Potato and asparagus. The high quality feed from Paws Pet Food not only has a positive impact on her health, training, fitness and behaviour but also provides her with a wonderful shiny coat.
Paws Pet Food provide a great customer service with a varied selection of products to choose from. Would highly recommend!

Reply from Paws Pet Food
Can’t thank Jess at Paws Pet Food enough...
Can’t thank Jess at Paws Pet Food enough. Unbeknownst to me, I got our dog food delivery confused with another item and mistakenly refused it. Jess rang me that night to ask why it was refused and sorted out the whole problem, arranging for redelivery the next day! She was a life saver, as we were down to the last few bits of kibble.

Reply from Paws Pet Food
Great customer service
Great customer service. My dog loves the treats. Will definitely buy again and recommend to people.

Reply from Paws Pet Food
Great foid, great service
Excellent customer service and a great products. Nice shiny, soft coats on the cats.

Reply from Paws Pet Food
Very professional honest service with…
Very professional honest service with great communication. Thank you

Reply from Paws Pet Food
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