Serve My Home Ltd Reviews 56

I needed a boiler replacement urgently and this site made everything quick and stress-free. It’s clear, easy to use, fast, professional and friendly. Couldn’t be happier!

Power flushing done at two of our properties. Very knowledgeable, professional, and works covered by guarantee. Thank you very much.

The engineer arrived early and on time.He was friendly and professional. I would highly recommend this company to family and friends as I received amazing service and a great value for money.

The man who visited was extremely professional and explained what was going on. Gave advice for next steps to help my boiler and heating working well. Great communication. Definitely recommend.

A professional and quality service from start to finish. Our boiler needed replacing and Aurimas explained the options very clearly. He arrived as arranged and completed the task in the promised time scale leaving the place spotless. I can highly recommend the company to anyone needing plumbing or heating services...thanks Aurimas for the great job..

Great chap who goes the extra mile, knows his stuff excellent service.
Wouldn’t hesitate to use again or recommend.

Brilliant service. Removed my old dirty boiler with the dirty tank in the loft. Installed zone valves with Hive, heating upstairs and downstairs in separate zones.

No overcharge on labour, no overcharge on materials. Spot on. Power flushed my system with well-branded chemicals.

Excellent company and keen to impress, very reliable. I have been using them for few years now as I have full confidence in their work. Highly recommend.

These guys absolutely brilliant.

Quick, professional and effective, the central heating works like a dream now. Even the 1 rooms we couldn't get warm are hot now.

Stay away from Serve my home limited. We got our power flush done from them few weeks ago. They appear to be cheapest online but when they actually get the job done, they are expensive. On the day of service, firstly charged additional fees saying boiler is conventional and needs extra work but technically just worked for 5 extra minutes in the loft.

Secondly, the plumber called Aurimas Baciulis is very tricky person. He uninstalled our zone valve saying it's faulty and dangerous. We had no choice than to believe him. When I called my insurance company to look at it, the engineer said Aurimas Baciulis removed it for his own benefits and he shouldn't have uninstalled it completely. My home insurance company refused my claim as its handled by third party and classified as third party interference. I ended paying for the zone valve and labour, so it worked out more expensive.

I called Serve my home again with a hope that they can replace it. I was ready to bare the valve cost too but I was advised additional £130 for it.

Than I understood why this was removed at the first place for their own benifits. As a professional plumber , Aurimas was aware that no insurance company will touch it and he will earn another few couple of hundred pounds.

I got it fixed with a local plumber and the part was not faulty at all.

So lesson learnt, stay away from #Serve my home limited.

Had a engineer booked for 10am and arrived slightly after at about 10.20 which was expected as was told had to come from London. Engineer had a look at all the radiators and informed me that powerflush will be done from 1 point to flush all radiators. radiators were not working downstairs but were fine upstairs. The day the engineer turned up put on the heating to find out the full heating system was working fine. So asked engineer do you think I need a powerflush as I had read reviews stating some engineer would tell you if it was actually needed or not. The engineer said it was not his job to say if it was needed or not! His job is to simply do a powerflush and leave. If the system work/does not work after flush is not his responsibility. I was abit concerned as most reviews I had read were positive. I understand that the engineer has travelled to the property for which he has already charged me £60 but he shouldnt be telling me I have wasted 20 minutes of his time for him explaining exactly what is covered and what he is able to do. I think if he cant check if job needs doing as a plumber its not good customer service.

Very reliable, efficient and honest. Fantastic service, was really impressed and will definitely be using them again.

The engineer arrived spot on time and from that moment he was so professional, he kept me informed fo the process and stage we were at of the flushing.

We had a few issues of blocked air and sludge build up but he continued and rectified the problems.

If only all engineers were as trusting and committed as him.

Thank you

So the boiler was overheating and switching off. Rads had cold spots, had too balance the rads to get enough heat downstairs. Heating went off when water came on. Lots of noise from the boiler. Thought I would try flushing and get a new boiler.
As all the problems have been solved with the flush, I have decided too keep my boiler. The fitter wouldn't leave till the job was done properly.

We thought we needed a power flush it turned out it was just the temp on the tank was set to low. He could have easily done the flush and said that was the issue and charged for that, but instead he was honest with us sorted the problem within minutes saving us about £300. Thanks and I would 100% use again.

Ordered their services twice for different homes. These people work very hard to keep their customers satisfied. Only the best experience.

Excellent service. Spoke on phone and stated problem of 2 radiators not warming. was suggested to have a check and power flush system and recheck. I was informed when arrival would be and again when closer to house. In fact he arrived early which suited us, and completed work in good time with a most satisfactory result. I would recommend this company for their excellent service from initial call to finish.
Many thanks.

Having no heating or hot water and being told it couldnt be fixed until the system was power flushed I was desperate. The first company didnt turn up stating the receptionist didnt realise it would take a full day, then saying they couldnt do it. After a few desperate phone calls I found `serve my home`.
Right from the beginning they were helpful and curteous. Despite me being outside their normal area, they turned up on time and the price quoted was the price paid despite it being an extreemly dirty system. Thay even advised me and helped me in another boiler related issue. Above and beyond they say.
The price paid was nearly half of what the first company quoted. The house was left clean and tidy.. What more can I say.... Ohhh, the boiler engineer came a said it was a really good job and the boiler was working fine and didnt need repairing...... Result! Highly recommended.