I contacted them, but before I could do anything, my circumstances changed, and despite me emailing them to tell them this, I immediately got a text ...pester, pester...
Company replied
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I contacted them, but before I could do anything, my circumstances changed, and despite me emailing them to tell them this, I immediately got a text ...pester, pester...
Company replied
Alastair Milner provided a very professional service from start to finish. Extremely knowledgeable, undertook a detailed fact find and fully understood what I was trying to achieve. Provide sound, cle... See more
Company replied
Alistair at Pension Works was very thorough with his explanations as regards to all aspects of my pensions going forward. His expertise and knowledge is exceptional. I am delighted with Alistairs... See more
Dealing with Andrew Murphy, very professional with a lovely friendly manner that immediately puts you at ease. Very knowledgeable and nothing was too much trouble. Worked to a tight deadline for a... See more
Company replied
At Pension Works, it's our job to make sure your pension is working hard and helping to deliver the comfortable retirement you deserve. Many people approach retirement with little idea of how much their retirement fund is worth, whether the pension has been performing well or how to access their money. Whether you're an experienced investor or this is the first time you've thought about your retirement our friendly and professional team of pension experts are here to deliver advice that's always in your best financial interests.
Written by the company
Expert pension advice, that's always in your best interests
Booths Park 5, WA16 8GS, Knutsford, United Kingdom
Replied to 100% of negative reviews
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I have dealt with numerous (PW) staff, who have helped and supported me through, at times, a very frustrating and arduous process, which is at no fault of (PW) staff who have been excellent throughout.
I must mention Andrew Murphy, who has been superb, professional and extremely helpful; ensuring that I am well versed with what is going on during each step of the process.
I honestly can’t recommend (PW) enough, and more importantly Andrew for all his hard work in making my request happen and for keeping me informed at each step.
Thank you Andrew and (PW).

Reply from Pension Works
My dealings with Pension Works so far have been a very professional and pleasant experience, with excellent communication throughout.

Reply from Pension Works
Pension Works advisors conducted a thorough assessment of my position, and gave sound advice as a result. Pension Works came very highly recommended, and I'd recommend them to others based on my experience.

Reply from Pension Works
I found Dylan to be very friendly and helpful making sure I understood every step with my pension.
It was a pleasure to be looked after by him and found him providing me with a professional service.
I have no hesitation recommending Pension Works to family or friends. A first class service.

Reply from Pension Works
I contacted Pension Works through a recommendation to discuss my options of a transfer to a drawdown pension.
I have to say that I was very fortunate to deal with Louise Morgan who provided me with expert advice throughout the whole lengthy process. Her knowledge, professionalism, honesty and integrity were exemplary. Louise is an asset to her company. May I also add that all the team I dealt with were also very professional too.
Whilst I decided not to proceed with the transfer due to changes, I can wholeheartedly recommend Pension Works in particular Louise Morgan if you are looking for a financial adviser's advice.
I would like to wish Pension Works continued future success.
Regards
Lewis

Reply from Pension Works
I would highly recommend Pension Works for advice on all pension matters. Dylan provided me with accurate and detailed financial projections, which helped me make important decisions about how best to manage my DB pension fund and when to retire. Much appreciated. Thank you

Reply from Pension Works
I was put into contact with Pension Works to help me through the process of transferring out of two DB Schemes. In our initial conversations they were very clear on explaining the potential risks of doing so. Additionally their analysis of my income post retirement reinforced my own projections and increased my confidence in my retirement plans. Once the decision was made to go ahead with the transfer they provided excellent service. One of my pension providers in particular was extremely slow in responding to any request for action, and the calm diligence of Pension Works ensured that eventually, in the face of much prevarication on their part they released the funds. Having Pension Works professional assistance gave me confidence that eventually we would prevail!

Reply from Pension Works
Our Financial advisor Alistair Milner provided invaluable advice that helped us reach our required goals. We would also like to thank Chloe Lamb for her help in completing the transfer. We found our experience with Pension works very professional with all concerned and would recommending their services.

Reply from Pension Works
I was recommended to Pension Works by a local IFA I know and trust but who doesn't work on DB transfers. I have been very happy with the process. It is a slow process but that's certainly not down to them, they are very proactive throughout. Dylan has been a good professional person to have working on the transfer for me. The paperwork and recommendations are entirely centred on what I expressed and there is nothing generic to it all all. Thanks Dylan.

Reply from Pension Works
From the initial meeting through until the final follow up Louise Morgan, Financial Adviser, was professional, friendly, thorough and incredibly patient as she talked me through my own situation and the various options I had available, and most importantly not just telling me what I wanted to hear but giving good sound financial advice from her years of expertise in the sector. If you want robust, honest and detailed pension advice this is the person to call.

Reply from Pension Works
I would like to commend everyone at Pension Works whom I dealt with during my pension transfer. In particular I would like to thank Stephen Perkins for his helpful, professional and knowledgeable service. This was all very new to me and I was given all the patience and information I needed in a prompt and understanding manner. I highly recommend this firm to anyone in the same situation.

Reply from Pension Works
Many thanks to Pension Works for the very proffesional and knowledgeable dealings with the transfer of my pensions . Louise Morgan my advisor was spot on with what I wanted to achieve with my pensions, Louise kept me fully informed at every stage of the process which i originally found very daunting, but Louise elliminared all the stress. Also a thankyou to William ( team leader) for being very proffesional and having such a great telephone manner. Thankyou.

Reply from Pension Works
Good afternoon I have been very impressed with the service I have received from Pension Works. My advisor Edward Tee was very knowledgeable, friendly, and helpful ensuring I understood the processes involved and received regular updates. He was able to remove the stress which I had been experiencing in trying to transfer my pension. Pension Works continue to chase my pension provider in order to conclude the transfer.

Reply from Pension Works
I would wholeheartedly recommend this company for pension transfer. My advisor, Stephen Perkins, was incredibly helpful and thorough throughout the whole processes and went above and beyond in bringing my case to its conclusion within very tight time constraints under the terms of the guaranteed transfer value. Mr Perkins was also very well supported by the company's excellent admin team who provided regular and clear updates throughout the process. I would like to extend my sincere thanks to Mr Perkins and the wider team of Pension Works for an outstanding service.
Darran Tilke

Reply from Pension Works
I contacted Pensionworks via a recommendation from my financial advisor and can honestly say that right from the start the team were professional and were always in touch with updates (even when there was no actual update at that time). Andrew dealt with my case and was always willing to listen to my reasoning whilst providing solid advice throughout. It was a pleasure to deal with the company and would not hesitate to recommend them to anyone looking at options around transferring their pension.

Reply from Pension Works
I was recommended Pension Works by another firm of Financial Advisors as they do not deal with moving final salary pensions over to a Personal pension.
I have just received an email from Pension Works confirming that my DB has now been officially received by my personal pension provider.
My Financial advisor was Derek Winsland who was excellent from start to finish and after a one hour initial meeting provided a draft report that encapsulated everything we had discussed, nothing was missing and all the numbers were correct.
A second more detailed report was then generated which showed detailed cash flows, my reasoning for wanting to move away from a final salary pension scheme and their final advice.
The process took about three months from initial contact to actually have Capita transfer the funds and all charges were fully explained at the very beginning.
Pension Works chased Capita and kept me fully informed of the current status and for this I would also like to thank Amy Barnett who did a great job.
In summary, I would have no hesitation in recommending these guys.

Reply from Pension Works
Many thanks to the team who guided me through a very intense and somewhat tricky consultation through to the final recomendation.The financial advisor was very courteous and efficient and allways kept me informed.

Reply from Pension Works
Alistair was very good at explaining all my options open to me and explained all procedures fully from start to finish on transferring my pension . Excellent service .

Reply from Pension Works
Very helpful and professional people, they made a potentially complicated scenario easy for me to understand and helped me reach the correct decision.

Reply from Pension Works
From the start of dealing with Pension Works, I have been kept informed at every stage, my queries - which there were many - were answered quickly. All documents sent were written clearly and concisely and easy to follow and understand. My adviser, Stephen Perkins and his team have been helpful throughout and listened to what I wanted to achieve and have made this possible for me. I would recommend this service without hesitation.From the start of dealing with Pension Works, I have been kept informed at every stage, my queries - which there were many - were answered quickly. All documents sent were written clearly and concisely and easy to follow and understand. My adviser, Stephen Perkins and his team have been helpful throughout and listened to what I wanted to achieve and have made this possible for me. I would recommend this service without hesitation.

Reply from Pension Works
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