I contacted them, but before I could do anything, my circumstances changed, and despite me emailing them to tell them this, I immediately got a text ...pester, pester...
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I contacted them, but before I could do anything, my circumstances changed, and despite me emailing them to tell them this, I immediately got a text ...pester, pester...
Company replied
Alastair Milner provided a very professional service from start to finish. Extremely knowledgeable, undertook a detailed fact find and fully understood what I was trying to achieve. Provide sound, cle... See more
Company replied
Alistair at Pension Works was very thorough with his explanations as regards to all aspects of my pensions going forward. His expertise and knowledge is exceptional. I am delighted with Alistairs... See more
Dealing with Andrew Murphy, very professional with a lovely friendly manner that immediately puts you at ease. Very knowledgeable and nothing was too much trouble. Worked to a tight deadline for a... See more
Company replied
At Pension Works, it's our job to make sure your pension is working hard and helping to deliver the comfortable retirement you deserve. Many people approach retirement with little idea of how much their retirement fund is worth, whether the pension has been performing well or how to access their money. Whether you're an experienced investor or this is the first time you've thought about your retirement our friendly and professional team of pension experts are here to deliver advice that's always in your best financial interests.
Written by the company
Expert pension advice, that's always in your best interests
Booths Park 5, WA16 8GS, Knutsford, United Kingdom
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Throughout the process I received clear information from my Adviser who is called Dylan Davies. He always contacted me promptly at the times agreed, and was always keen to clarify any questions I may have had, giving guidance where necessary. I am very happy with the outcome that Dylan has achieved, and he was always very polite and friendly. Thank you for all your help Dylan, very much appreciated....

Reply from Pension Works
We received excellent service from Pension Works. Throughout the whole process, we were kept up-to-date at all times. Our Financial Adviser, Andrew Murphy was friendly, very knowledgable and answered all our questions. Paige, Jack and Luke were also very efficent at dealing with any queries.

Reply from Pension Works
Alastair has been very professional and explained everything clearly. The whole Pension Works team were all amazing and I am very impressed by their level of service. I would fully recommend Pension Works if you are looking at pension advice and transfers.

Reply from Pension Works
Pension transfer
I was very impressed with the Mark Citrone of Pension Works. He was very patient and gave expert and professional advice making sure that I fully understood the process of transferring my pension. I would have no hesitation in recommending him to colleagues, friends or family.

Reply from Pension Works
Just posting this review to thank Dylan Davies for his prompt response to me pension enquiry,many thanks for putting my mind at rest on the matter Dylan,once again Pension works have delivered a great service.

Reply from Pension Works
I was very impressed with the Josh Travers of pension works. He was very patient and gave expert and professional advice making sure that I fully understood the process of transferring my pension.
My mind was put at ease armed with all the facts enabling me to make a decision that was best for me.
Thank you josh looking forward to working with you again in the future.
Mark Wagstaff

Reply from Pension Works
Had to get regulated financial advice to transfer a small DB to a personal pension. Although I was very hesitant and sceptical at first, the team at pension works have been brilliant at getting me through the process, keeping me updated all the way and clearly explaining the process. I would have no hesitation in recommending them, especially Paul Chester who has been excellent and has totally dispersed my fears.

Reply from Pension Works
My financial advisor was Paul Chester who guided me through the whole transfer procedure seamlessly. I would highly recommend Paul and Pensionworks.

Reply from Pension Works
Alastair at Pension Works has been pivotal in the transfer of my pension. Throughout the entire process he has been very approachable, honest and informative. He has guided me through what has been a very anxious yet exciting experience.
I cannot recommend Pension Works highly enough in their professionalism, in what is a life changing process.

Reply from Pension Works
Dylan Davies was our advisor, he was very professional and explained everything clearly. He and the pension Works team were all amazing. The process was made clear and they were always responsive to questions we asked. I would fully recommend Pension Works if you are looking at pension advise and transfers.

Reply from Pension Works
Good service, everything clearly explained and Presented in reports

Reply from Pension Works
Pension Works provided an excellent service throughout the transfer of my wife’s DB pension.
We wanted to transfer a Defined Benefit scheme to a Defined Contribution scheme.
Alistair Milner did the IFA work and provided an excellent and most responsive service.
We had begun the process with an alternative IFA but did not have the confidence in his work to progress.
Pension Works provided clear, helpful and very responsive guidance
Excellent service from ALL at the Pension Works team
Many thanks.

Reply from Pension Works
Pension works and Paul the advisor were superb. The process was made clear and they were always responsive to questions. I would fully recommend if you are looking at pension advise and transfers

Reply from Pension Works
I would not hesitate in recommending Pension Works. My experience has been pleasant and informative right through my claim. Derek has been very helpfull in meeting my needs.

Reply from Pension Works
Just a few word to express how satisfied I have been with the help I have received from Pension Works and in particular Mark Citrone in sorting out my pension problems. As I’m sure like many others the thoughts of understanding pensions filled me with fear. But after speaking to Mark who I found to be very professional and took time to explain every aspect of my pension. And then advised me the route to take for the future. Also every appointment and phone call on time. I now feel I can move on and use my pension to my and my families benefit,
Thanks very much Peter Stewart.

Reply from Pension Works
Recommended by my existing IFA to move some pension from one provider to my SIPP. Service was excellent, communicated with me at all times, called on time every time. Value for money, and the advisor I dealt with was very professional and explained everything very well, service was faultless

Reply from Pension Works
PW was recommended by my financial advisor.
And l have to say the help, clarity of information l received was exceptional, not being experienced in these matters, the patience shown explaining things to me was exemplary.
So a big thank you to Dylan Davies is in order

Reply from Pension Works
Pension Works reviewed my pension situation very thoroughly and gave me appropriate advice . At all times the advisor allocated to me Mark Citrone was professional, open and honest .

Reply from Pension Works
The service from all team members from start to finish was excellent. Alistair Milner was professional, informative and clearly explained the process and all options at each stage; the service he and the rest of the team provided could not be faulted. I would recommend without reservation Pension Works.

Reply from Pension Works
Excellent service received with regular updates throughout the process. Decision made in a very timely manner and all aspects explained very thoroughly so felt comfortable during the whole process. Highly recommended!!!

Reply from Pension Works
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.