Pension Works Reviews 378

TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

I contacted them, but before I could do anything, my circumstances changed, and despite me emailing them to tell them this, I immediately got a text ...pester, pester...

Company replied

Rated 5 out of 5 stars

Alastair Milner provided a very professional service from start to finish. Extremely knowledgeable, undertook a detailed fact find and fully understood what I was trying to achieve. Provide sound, cle... See more

Company replied

Rated 5 out of 5 stars

Alistair at Pension Works was very thorough with his explanations as regards to all aspects of my pensions going forward. His expertise and knowledge is exceptional. I am delighted with Alistairs... See more

Rated 5 out of 5 stars

Dealing with Andrew Murphy, very professional with a lovely friendly manner that immediately puts you at ease. Very knowledgeable and nothing was too much trouble. Worked to a tight deadline for a... See more

Company replied

Company details

  1. Pension Fund

Information provided by various external sources

At Pension Works, it's our job to make sure your pension is working hard and helping to deliver the comfortable retirement you deserve. Many people approach retirement with little idea of how much their retirement fund is worth, whether the pension has been performing well or how to access their money. Whether you're an experienced investor or this is the first time you've thought about your retirement our friendly and professional team of pension experts are here to deliver advice that's always in your best financial interests.

Gold Standard Award

Written by the company

We've been awarded Pension Transfer Gold Standard by the Personal Finance Society.
The Gold Standard is a voluntary code of good practice for Safeguarded and Defined Benefit Pension Transfer advice, based around a set of principles so consumers can be more confident they are dealing with a firm that is going above and beyond when giving financial advice and a personal recommendation as to whether to transfer their pension.

Our Guarantee

Expert pension advice, that's always in your best interests

We guarantee that the financial advice we deliver will always be in your best financial interests.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

378 reviews

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Rated 5 out of 5 stars

Referred to Pensionworks via local…

Referred to Pensionworks via local adviser. Good to find a trustworthy company to deal with a major decision regarding pension arrangements. Communications very clear and easy to contact with any queries. Made light work of a complcated process for the lay person. Very thorough and detailed report delivered making decisions easier at this difficult time. Great service and polite staff throughout the organisation. Well done!

December 19, 2021
Unprompted review
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Reply from Pension Works

Hi, thank you very much for the review. We are very pleased we were able to help, and that you found our service to be so clear and thorough. We will share your review with the rest of the team here at Pension Works.

Rated 5 out of 5 stars

Honest, reliable advice!

Honest, reliable advice given with my best interest at the core of it. Very happy with the advice received from Josh who listened, explained & made sure I understood any complexities surrounding my pensions. Great service & pleasant folk to deal with.

December 18, 2021
Unprompted review
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Reply from Pension Works

Hi Jim, we really appreciate you taking the time to leave us such a great review. It is wonderful to hear that you experienced great service from both Josh and the rest of our team. We will pass on your review to the whole team.

Rated 5 out of 5 stars

Thanks to Paul Chester at Pension Works…

Thanks to Paul Chester at Pension Works for the smooth dealings with my pension.
I would recommend Pension Works as hassle free and easy company to deal with.
5 Star.

December 17, 2021
Unprompted review
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Reply from Pension Works

Hello Mr Taggart, thank you very much for reviewing the process. It is great to hear that you had a hassle-free experience. We will pass your review onto both Paul and the rest of the team here at Pension Works.

Rated 4 out of 5 stars

Pension Works - DB transfer

Transferring a DB pension scheme is not a speedy or inexpensive process, especially if your fund is only slightly over the £30k threshold for receiving professional advice. That said, the service delivered by Pension Works was very thorough, covers all eventualities and my advisor Edward Tee was at pains to ensure I understood every aspect of the transfer and its impact on my future finances. I'd have no hesitation in recommending them.

December 16, 2021
Unprompted review
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Reply from Pension Works

Hi Mark, thank you very much for taking the time to leave us a review. We are pleased to hear that you found the service to be thorough and that Edward ensured you understood the process. It is great that you would recommend us in the future. We will pass your review onto the whole team here at Pension Works.

Rated 5 out of 5 stars

Excellent service from Derek Winsland…

Excellent service from Derek Winsland at Pension Works.
Good communication, everything was explained clearly and he made sure I fully understood all the implications around my pension transfer. A swift turnaround for the transfer and I was kept fully informed by Derek and the Pension works team.
I would have no hesitation in recommending using Pension works and Derek Winsland.

December 14, 2021
Unprompted review
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Reply from Pension Works

Hi Steven, we are very grateful that you have left us a review. It is great that you found the process to be swift and clear. We have shared your kind words with Derek, and it is wonderful to hear that you would recommend both Derek individually and the team as a whole.

Rated 4 out of 5 stars

Dealing with Derek Winsland was great

Dealing with Derek Winsland was great. I am a cancer sufferer and Derek took time to explain everything in simple terms. I was left confident to ask any questions knowing they would be answered. Thank you Derek

December 10, 2021
Unprompted review
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Reply from Pension Works

Hi, thank you for leaving us such a positive review. It is great to hear that Derek was able to answer any questions and ensure you understood everything. We wish you all the best, and we have shared your review with Derek and the team.

Rated 5 out of 5 stars

Andrew Murphy (Pension Works) 👌

My experience with Pension Works was brilliant. My advisor Andrew Murphy was extremely professional and reassuring, he explained everything clearly and made sure I understood the implications of what I was doing during our various conversations. Considering this was my first interaction with any company regarding my pension I have to say it was extremely positive and I’d have absolutely no hesitation in recommending both Andrew and Pension Works in future A+++++++++++++

December 8, 2021
Unprompted review
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Reply from Pension Works

Hi Mr Lynch, thank you for leaving us such a great review. It is fantastic to hear that you had such a positive experience, and that Andrew was able to ensure you had a full understanding of the process. We are extremely pleased that you would confidentially recommend both Andrew and Pension works in the future – this has been shared with our team.

Rated 5 out of 5 stars

I would especially like to thank my…

I would especially like to thank my advisor Dylan Davies who handled my case as well as the Pension Works team. In addition to the financial acumen and qualifications which one would expect, Dylan has exceptional listening skills, meaning I felt he totally understood my aims and also my questions. He also enabled me to see a range of perspectives, explaining concepts in ways that were logical and easy to understand. I will always be grateful for Dylan’s advice and professional support. Thank you so much.

December 2, 2021
Unprompted review
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Reply from Pension Works

Hi, thank you so much for taking the time to leave such a positive review for Dylan. It is wonderful to hear that you had such a positive experience and found Dylan to be so professional and helpful. We are pleased that, what can be a complicated concept, was made clear and understandable. Your review has been shared with Dylan and the rest of Pension Works.

Rated 5 out of 5 stars

Ian. Lanarkshire

At a time when you have to make decisions that will have a major influence on your future income and wellbeing, I found Dylan Davies to be professional and helpful. Dylan explained the options and risks involved with total clarity taking time to understand my individual situation and explained the process to ensure I totally understood the implications of the decision I was about to take. I would recommend Dylan and Pension Works t to anyone looking to plan their retirement

December 2, 2021
Unprompted review
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Reply from Pension Works

Hi Ian, thank you very much for reviewing our services. We are very pleased to hear that you had a brilliant experience and found Dylan to be so helpful. We are very happy to have been able to help, and that you found the process to be clear and recommendable! We have shared your review with Dylan and the team.

Rated 5 out of 5 stars

My experience with Pension Works was…

My experience with Pension Works was very positive. Paul Chester the Advisor was excellent by explaining everything very carefully and making sure I understood the implications of what I was doing. Pension Works also fully support the paperwork that is needed to support any transfer request. This is essential when deadline dates need to be hit.

November 30, 2021
Unprompted review
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Reply from Pension Works

Hi Helen, we are very grateful for such a lovely review. It is very important to us that our clients experience the best service and understand the entire process, so it is great to hear that this was true for yourself. Your kind words have been passed onto Paul and the rest of the team.

Rated 5 out of 5 stars

Pension xfer

I transferred my DB pension using pension works and had an excellent service. Risks and benefits explained clearly with no stone left unturned. Very professional.

November 30, 2021
Unprompted review
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Reply from Pension Works

Hi Cameron, thank you very much for the great review of our services. It is brilliant to hear that you had such a positive experience and that it was clear and professional throughout. Your review has been passed onto the team.

Rated 5 out of 5 stars

Very efficient and excellent service

A very efficient and well organised service. Made what is often an administratively painful exercise so much easier and quicker.

November 29, 2021
Unprompted review
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Reply from Pension Works

Hi Mark, thank you for taking the time to leave us a review. We are very happy that we were able to help you and that the process was quick and easy. Your review has been shared with the team at Pension Works.

Rated 5 out of 5 stars

Got advice about switching my pension…

Got advice about switching my pension for defined benefit to defined contribution. Found PW to be excellent. Everything was explained clearly and was told the pros and cons of each option. I was always kept up to date and the advisors we very easy to deal with. I would definitely recommend them.

November 24, 2021
Unprompted review
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Reply from Pension Works

Hi Alan, thank you for your review. We appreciate your comments and are happy to have helped. We have shared your review with the team at Pension Works.

Rated 5 out of 5 stars

Very good experience

Very good experience, advice was very helpful from Dylan Davies, he understood my requirements and gave me confidence that I was on the right track for me

November 24, 2021
Unprompted review
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Reply from Pension Works

Hello Mr Bird, thank you for your review. We are delighted to see that Dylan was able to understand your requirements and gave you the confidence that you needed for this journey. We have shared your comments with the team at Pension Works.

Rated 5 out of 5 stars

Pension Works, the safest of hands with your treasure.

I can not recommend PW highly enough from the advisors, to the team of assistance and the experts doing all the analysis in the background. Their professionalism and integrity is of the highest order. I have been working on two projects with them regarding the transfer of DB schemes, the first one they ruled it was not suitable but the key thing here is concerning fees. They made this decision before it went to full-advice but could have very well taken it to the final process and charged me thousands of pounds. Tell me a business that does months of work and produces a document that would rival the Magan Carta and then doesn't charge any fees for all that advice? Dylan Davis and his team have been exceptional in all aspects of this process, I can promise, you should you wish to move your DB pensions you can be assured in PW you are in the very safest of hands. Mr R. Embrey, Derbyshire.

November 18, 2021
Unprompted review
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Reply from Pension Works

Hello Mr Embrey, thank you so much for leaving us such a glowing review. It is great to see the appreciation of our service and for the fantastic team that we have. We are happy to have helped and have shared your review with the team at Pension Works.

Rated 5 out of 5 stars

Ten out of ten for Pension Works who…

Ten out of ten for Pension Works who dealt with my pension transfer. I would like to thank Mark Citrone (Financial Adviser) for the first port of call and especially Amy Barnett for dealing with the process thereafter, both were very professional, helpful and friendly at all times keeping me informed through every step of the process.

November 17, 2021
Unprompted review
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Reply from Pension Works

Hi Paul, thank you for your review and kind words. We are delighted to see that the service you received was held to our high and professional standards. We have shared your review with the team at Pension Works.

Rated 5 out of 5 stars

Final salary pension advice

Alistair , Amy Lee and the team at pension works advised and guided me through the process of transferring two final pension that I was tied into. They were always there to advise me on any queries I had . I can now plan how and when I want to take my pension . I would recommend them to anyone that wanted advice on pensions in fact my. Wife has just started the same advice process with her pension. Thanks again for all your hard work John .

November 9, 2021
Unprompted review
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Reply from Pension Works

Hello Mr Heslin, thank you for the excellent review. We're delighted to have helped, it's great to know that you can now plan how and when you would like to take your pension. We have shared your review with the team at Pension Works.

Rated 5 out of 5 stars

I was very impressed with everyone that…

I was very impressed with everyone that I was in contact with at Pension Works. They were clear and concise and answered all my questions swiftly. Josh and Toby were particularly helpful and I would have no hesitation in recommending Pension Works to anyone in the future

November 7, 2021
Unprompted review
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Reply from Pension Works

Hello Mr Hensley, thank you for your review. We're delighted to see that you were very impressed with everyone at Pension Works, particularly Josh and Toby who are both brilliant to work with. We have shared your review with the team at Pension Works.

Rated 5 out of 5 stars

Transferred a Deferred Pension

Pension Works have been amazing from the start to the finish.I was impressed with the continued communication from the staff involved particularly Faye Hooley who was so understanding and efficient, furthermore Derek Winslet my financial advisor made me understand what was necessary for this transfer to go forward without making it difficult to understand.

I would definitely recommend this firm anytime, to anybody who needs advice in the future on financial issues.

The team involved making this possible for me have been excellent!!

November 7, 2021
Unprompted review
Pension Works logo

Reply from Pension Works

Hello Mrs Ledo, thank you for the fantastic review. We greatly appreciate your kind words and we are delighted that the service went so well for you. We have shared your review with the team at Pension Works.

Rated 5 out of 5 stars

Pension Advice

Excellent service. Pension Works kept me updated throughout the process.

November 6, 2021
Unprompted review
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Reply from Pension Works

Hello Mrs Holt, thank you for your review. It's great to see that our service went so well for you and that you were updated throughout. We have shared your review with the team at Pension Works.

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