I contacted them, but before I could do anything, my circumstances changed, and despite me emailing them to tell them this, I immediately got a text ...pester, pester...
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I contacted them, but before I could do anything, my circumstances changed, and despite me emailing them to tell them this, I immediately got a text ...pester, pester...
Company replied
Alastair Milner provided a very professional service from start to finish. Extremely knowledgeable, undertook a detailed fact find and fully understood what I was trying to achieve. Provide sound, cle... See more
Company replied
Alistair at Pension Works was very thorough with his explanations as regards to all aspects of my pensions going forward. His expertise and knowledge is exceptional. I am delighted with Alistairs... See more
Dealing with Andrew Murphy, very professional with a lovely friendly manner that immediately puts you at ease. Very knowledgeable and nothing was too much trouble. Worked to a tight deadline for a... See more
Company replied
At Pension Works, it's our job to make sure your pension is working hard and helping to deliver the comfortable retirement you deserve. Many people approach retirement with little idea of how much their retirement fund is worth, whether the pension has been performing well or how to access their money. Whether you're an experienced investor or this is the first time you've thought about your retirement our friendly and professional team of pension experts are here to deliver advice that's always in your best financial interests.
Written by the company
Expert pension advice, that's always in your best interests
Booths Park 5, WA16 8GS, Knutsford, United Kingdom
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Referred to Pensionworks via local adviser. Good to find a trustworthy company to deal with a major decision regarding pension arrangements. Communications very clear and easy to contact with any queries. Made light work of a complcated process for the lay person. Very thorough and detailed report delivered making decisions easier at this difficult time. Great service and polite staff throughout the organisation. Well done!

Reply from Pension Works
Honest, reliable advice given with my best interest at the core of it. Very happy with the advice received from Josh who listened, explained & made sure I understood any complexities surrounding my pensions. Great service & pleasant folk to deal with.

Reply from Pension Works
Thanks to Paul Chester at Pension Works for the smooth dealings with my pension.
I would recommend Pension Works as hassle free and easy company to deal with.
5 Star.

Reply from Pension Works
Transferring a DB pension scheme is not a speedy or inexpensive process, especially if your fund is only slightly over the £30k threshold for receiving professional advice. That said, the service delivered by Pension Works was very thorough, covers all eventualities and my advisor Edward Tee was at pains to ensure I understood every aspect of the transfer and its impact on my future finances. I'd have no hesitation in recommending them.

Reply from Pension Works
Excellent service from Derek Winsland at Pension Works.
Good communication, everything was explained clearly and he made sure I fully understood all the implications around my pension transfer. A swift turnaround for the transfer and I was kept fully informed by Derek and the Pension works team.
I would have no hesitation in recommending using Pension works and Derek Winsland.

Reply from Pension Works
Dealing with Derek Winsland was great. I am a cancer sufferer and Derek took time to explain everything in simple terms. I was left confident to ask any questions knowing they would be answered. Thank you Derek

Reply from Pension Works
My experience with Pension Works was brilliant. My advisor Andrew Murphy was extremely professional and reassuring, he explained everything clearly and made sure I understood the implications of what I was doing during our various conversations. Considering this was my first interaction with any company regarding my pension I have to say it was extremely positive and I’d have absolutely no hesitation in recommending both Andrew and Pension Works in future A+++++++++++++

Reply from Pension Works
I would especially like to thank my advisor Dylan Davies who handled my case as well as the Pension Works team. In addition to the financial acumen and qualifications which one would expect, Dylan has exceptional listening skills, meaning I felt he totally understood my aims and also my questions. He also enabled me to see a range of perspectives, explaining concepts in ways that were logical and easy to understand. I will always be grateful for Dylan’s advice and professional support. Thank you so much.

Reply from Pension Works
At a time when you have to make decisions that will have a major influence on your future income and wellbeing, I found Dylan Davies to be professional and helpful. Dylan explained the options and risks involved with total clarity taking time to understand my individual situation and explained the process to ensure I totally understood the implications of the decision I was about to take. I would recommend Dylan and Pension Works t to anyone looking to plan their retirement

Reply from Pension Works
My experience with Pension Works was very positive. Paul Chester the Advisor was excellent by explaining everything very carefully and making sure I understood the implications of what I was doing. Pension Works also fully support the paperwork that is needed to support any transfer request. This is essential when deadline dates need to be hit.

Reply from Pension Works
I transferred my DB pension using pension works and had an excellent service. Risks and benefits explained clearly with no stone left unturned. Very professional.

Reply from Pension Works
A very efficient and well organised service. Made what is often an administratively painful exercise so much easier and quicker.

Reply from Pension Works
Got advice about switching my pension for defined benefit to defined contribution. Found PW to be excellent. Everything was explained clearly and was told the pros and cons of each option. I was always kept up to date and the advisors we very easy to deal with. I would definitely recommend them.

Reply from Pension Works
Very good experience, advice was very helpful from Dylan Davies, he understood my requirements and gave me confidence that I was on the right track for me

Reply from Pension Works
I can not recommend PW highly enough from the advisors, to the team of assistance and the experts doing all the analysis in the background. Their professionalism and integrity is of the highest order. I have been working on two projects with them regarding the transfer of DB schemes, the first one they ruled it was not suitable but the key thing here is concerning fees. They made this decision before it went to full-advice but could have very well taken it to the final process and charged me thousands of pounds. Tell me a business that does months of work and produces a document that would rival the Magan Carta and then doesn't charge any fees for all that advice? Dylan Davis and his team have been exceptional in all aspects of this process, I can promise, you should you wish to move your DB pensions you can be assured in PW you are in the very safest of hands. Mr R. Embrey, Derbyshire.

Reply from Pension Works
Ten out of ten for Pension Works who dealt with my pension transfer. I would like to thank Mark Citrone (Financial Adviser) for the first port of call and especially Amy Barnett for dealing with the process thereafter, both were very professional, helpful and friendly at all times keeping me informed through every step of the process.

Reply from Pension Works
Alistair , Amy Lee and the team at pension works advised and guided me through the process of transferring two final pension that I was tied into. They were always there to advise me on any queries I had . I can now plan how and when I want to take my pension . I would recommend them to anyone that wanted advice on pensions in fact my. Wife has just started the same advice process with her pension. Thanks again for all your hard work John .

Reply from Pension Works
I was very impressed with everyone that I was in contact with at Pension Works. They were clear and concise and answered all my questions swiftly. Josh and Toby were particularly helpful and I would have no hesitation in recommending Pension Works to anyone in the future

Reply from Pension Works
Pension Works have been amazing from the start to the finish.I was impressed with the continued communication from the staff involved particularly Faye Hooley who was so understanding and efficient, furthermore Derek Winslet my financial advisor made me understand what was necessary for this transfer to go forward without making it difficult to understand.
I would definitely recommend this firm anytime, to anybody who needs advice in the future on financial issues.
The team involved making this possible for me have been excellent!!

Reply from Pension Works
Excellent service. Pension Works kept me updated throughout the process.

Reply from Pension Works
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.