Catch-it Pest Control Ltd Reviews 

297
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Really grateful to catch-it for the help with getting our rat problem under control. Darren, Chris and Bryn have all been brilliant: very reassuring to have people on site who really know their stuff.... See more

Company replied

Rated 5 out of 5 stars

I was so grateful for this service. Matt came out within an hour and laid traps and explained everything he was doing to prevent the infestation to continue. He was profession and polite and even caug... See more

Rated 5 out of 5 stars

Emergency situation on a rainy Friday night. Bryn arrived, and provided excellent service. He explained everything very clearly, and did what needed doing. He has a lot of experience and expe... See more

Company replied

Rated 5 out of 5 stars

Highly recommend Catch-it Pest Control. The team have been great from start to finish. The communication has been excellent and the team have been really friendly and flexible, working around me havin... See more

Company details

  1. Pest Control Service

Information provided by various external sources

Catch-it Ltd provide reliable 24 Hour pest control London. We offer one of the best pest control services for emergency pest control in London and Harlow. We offer wasp and mice control, rat pest control, fly, flea and bed bug treatment, moth fumigation, fox, pigeon and squirrel control. We cover North, South, East, West and Central London and also Harlow and surrounding areas. We have full liability insurance.


Contact info

4.9

Excellent

TrustScore 5 out of 5

297 reviews

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4.9

All reviews

(297)

1 review in the last 12 months

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Rated 5 out of 5 stars

Bed bugs nightmare

It has been a very stressful time for us because bed bugs invaded our flat. Tony, the Director of the company explained me the whole process and ensured me that him and his team would every thing to deal with situation and eliminate bed bugs. Tony also ensured me that it would be a nightmare of past. What really impressed me is Tony and his team exceptional customer service in terms of booking treatment, answering as many inquires as I asked. Accommodating treatment to suit our convenience. Tony has been very helpful and support throughout the process as one can imagine as how stressful it can be to deal with bed bugs. You can feel his smile at the other end of phone

We have been horrified due to mice problem, Tony and his team has been treating the infestation and treatment still going on

Tony promised me that they would not leave or finish the treatment until all problems are resolved. He is living to his words so far

Thanks to Tony, Gary, Chris, Darren, Richard, Nicki and all the team

I have recommended and would recommend catch it pest control to my family and friends

Keep the good work up

October 4, 2021
Unprompted review
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Reply from Catch-it Pest Control Ltd

Hi Wakas

We are really pleased that our service lived up to your expectations and thank you very much for taking time out to leave such a lovely reveiw.

Rated 5 out of 5 stars

Great company!!!!

I was mortified when I discovered a few fleas in my house and I had no pet!! We later discovered that they were being bought in on us from the stairwell in our block from a resident who is a hoarder with pets and that a few other flats had been effected. I immediately looked on google to find a pest control company to help. I knew from the moment I spoke to Gary that these guys were total professionals. I was reassured, I was given advice and given an appointment straight away. My anxiety was through the roof and I was completely overwhelmed with it all. I have to say that if it wasn’t for Gary being so patient and so understanding with the amount of phone calls and advice he gave me I would have been a total wreck!! He was a complete star!!! Nickolaus was our main man, lovely, chatty professional guy who also was reassuring. Nickolaus seems to have eradicated the issue we’ve not had any fleas for about 9 days now but he is coming back for an extra spray to put my mind at ease and I can’t thank them enough not just for sorting the issue but for the time and care they have taken to make me and my family feel at ease. The fact that I have reassurance that if the fleas come back they will come out free of charge….again another plus point to this company and a great peace of mind for me. Thankyou so much for everything. I would give you 10 stars if I could.

August 27, 2021
Unprompted review
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Reply from Catch-it Pest Control Ltd

Hi Holly

Thank you very much for leaving the lovely review that you have. Having biting insects can have serious repercussions such as anxiety because it is such an unpleasant thing to have to deal with.

It honestly does give us an enormous sense of satisfaction, when we are able to help clients to get their peace of mind back.


I'll be sure to pass on your comments to Nycolas

Rated 5 out of 5 stars

Catch it Pest Control 2 THUMBS UP!!!

I’m extremely pleased with the service I received from Catch It Pest Control. They were highly professional as well as helpful even before I decided to use them. They are more expensive than some other pest control companies...but you get what you pay for, and they are well worth it.
I had tiny springtails in my house caused by the hot weather and scaffolding’s being put up around my apartment, and I was extremely creeped out by these little pests, so much so that I couldn’t sleep. Suffice to say that since using Catch It Pest Control, I haven’t seen anymore springtails. So as well as getting rid of the Springtails, they’ve also put my mind at rest and I can sleep comfortably knowing I’m not going to see them on my walls or skirting boards. What’s also great about this company is I know if I see anymore of these pesky pests, they will come and service my apartment again free of charge. However it’s been over two weeks and I’ve not seen a sign of the Springtails. They are well worth what they charge. I wholeheartedly recommend this pest control company to anyone who needs this type of service. Thank you Gary and Tony (the owners) You Guys are the best! and Thanks to Darren and Nicholas (the guys who took care of the pest problem) Great job guys!

August 26, 2021
Unprompted review
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Reply from Catch-it Pest Control Ltd

Hi Pico
It was very kind of you to leave us such a nice review. We are thrilled that we were able to help you, I remember just how much stress and anxiety you were suffering.

I will be sure to pass on your comments to Darren and Nycolas

Rated 5 out of 5 stars

Didn’t use service but were still incredibly helpful!

Although I didn’t use Catch it pest control, I had some concerns about another company we used to eradicate our rat problem. I ended up speaking to Tony to explain our situation. Safe to say he spent 10 minutes on the phone with me listening and giving advice. What an exceptional family business! It was great to speak to someone who knew what they were talking about vs a sales team. Highly recommend them!

July 14, 2021
Unprompted review
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Reply from Catch-it Pest Control Ltd

Hi Guy
Thank you for leaving us a very nice review. We always try to assist, even if it is just with advice.

Rated 5 out of 5 stars

Catch It Pest Control

Clear communication, flexible appointments, friendly and knowledgeable staff.

Three month guarantee is priceless! Definitely worth the money.

May 25, 2021
Unprompted review
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Reply from Catch-it Pest Control Ltd

Hi Jack
It is always lovely to get the kind of feedback that you have left for us. We are very grateful that you took time out to leave us such a lovely review.

Rated 5 out of 5 stars

100% recommended.

100% recommended.

Professional, effective, and friendly. Everyone I dealt with in the company (Tony, Gary, Lee, and Chris) was a pleasure. Chris was my main guy and I really can't overstate how great he was. Wouldn't use anyone else if I ever have any future issues.

May 19, 2021
Unprompted review
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Reply from Catch-it Pest Control Ltd

Hi Hattie

Thank you for leaving us such a lovely review. We are thrilled that your experience with us was a positive one and that we were able to live up to your expectations.

Rated 5 out of 5 stars

Life saving! What a fantastic company

Never in my life have I ever experienced a rodent problem but after a new build opposite un nested them they came to my house. Horrified I sought a solution. Paid £400 to a private company who put down poison but did nothing to see where these things were coming from or getting in nor willing to look and so I turned to the council (another £150) who came with more bait boxes and poison but the rats were not eating it? Frustrated and tearful I found Pestology on line and OMG what a service. Just amazing. Dont waste money on baiting companies. They don't work. These are the real deal. They got to work 2 days after I called them and sealed everywhere inside and out. So professional, so kind. Lucas sealed inside the house, and then Chris and Greg the outside. Luke and Gulliver were really helpful going through what needed doing from the survey they did, breaking down everything every step of the way and explaining. Lovely people. Nothing too much trouble and they literally go over your property with a fine tooth comb. They understand pests, how they operate and where they access properties. Its been 2 days and so far so good. I will check back in 3 weeks and give a further update but cannot fault this company. A+ Service.

March 29, 2021
Unprompted review
Rated 5 out of 5 stars

Catch-It - excellent

We have used Catch-It a couple of times (once to clear wasps and another to get rid of rats, who had eaten through a water pipe and caused a ceiling to comedown!) and they have been exceptional. They respond immediately, are thorough about surveying the site and ensuring they don't just go for the first, most obvious point of entry, take time to explain what is happening and answer all the questions one has, come back regularly and have so far been good at eliminating the problem. All the staff we have dealt with are polite, thoughtful and eager to help. Really a great outfit.

March 17, 2021
Unprompted review
Rated 5 out of 5 stars

I had excellent service from Catch it…

I had excellent service from Catch it Pests all the staff are professional very polite and efficient they always keep to the times that are booked .They make you feel at ease what ever the problem is probably because they are a family run business I would recommend them to anyone

March 1, 2021
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Reply from Catch-it Pest Control Ltd

It was a pleasure working with you Marion. Thank you very much for leaving the lovely review.
It was a big job in the end but we got there!

Rated 5 out of 5 stars

Very knowledgable and quick response

Very knowledgable and quick response. They came to our house 3 times to ensure that they sorted out the problem. Luckily it seemed like our mice where only passing, but nonetheless they took care of looking wherever they could be hiding. Very professional, would recommend them.

February 12, 2021
Unprompted review
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Reply from Catch-it Pest Control Ltd

Thank you very much for leaving a review Christos. We were thrilled to have been able to resolve the issue for you.

Rated 5 out of 5 stars

Very quick to respond and friendly…

Very quick to respond and friendly service , normally came in a couple of hours and provided multiple ways to try and catch the rat. The last resort was poison when it wouldn’t emerge from under the floorboards.

February 6, 2021
Unprompted review
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Reply from Catch-it Pest Control Ltd

Hi Hazel
Thank you very much for your lovely review. Nyc thrives on finding solutions for his clients and is an expert in his chosen field. It was a pleasure working with you.

Rated 5 out of 5 stars

Excellent service

The guys are always so polite, kind and helpful. I have used this company quite a few times and they have never ever let me down. Can’t fault them. Excellent service !

January 21, 2021
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Hi Suzie

Thank you so much for your review, we are really happy that we were able to eradicate the issues for you.

Rated 5 out of 5 stars

Very helpful service and excellent…

Very helpful service and excellent communication. Recommended.

December 22, 2020
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Hi Jonathon

We were very glad to have been of service. It was a pleasure working with you and thank you very much for the review.

Have a good Christmas.

Rated 5 out of 5 stars

This is one of Company I can recommend…

This is one of Company I can recommend to everyone who has problems. Professional on the phone, fabulous quick efficient service. Experienced very friendly helpers.

November 21, 2020
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

We are very grateful to you for leaving us a lovely review. We are happy to have been of service. From the Catch-it team

Rated 5 out of 5 stars

Catch-it Pest Control are brilliant

Catch-it Pest Control are brilliant. Everyone I came across whether on the phone or in person was supportive and knowledgeable. I felt very reassured and this was backed up by their efficient handling of the situation. Look no further this is the firm that will sort your pest problems.

October 30, 2020
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Hi Barbara
We are really pleased that you were happy with our service. Thank you for leaving us a lovely review, it was a pleasure working with you.

Rated 5 out of 5 stars

The second time I have used Darren and…

The second time I have used Darren and his excellent team. Very efficient at dealing with another unpleasant rodent issue. Have no hesitation of recommending them for any pest control issues.

October 27, 2020
Unprompted review
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Reply from Catch-it Pest Control Ltd

Hi Roger

Thank you for taking time out, to write such a lovely review. We will be sure to pass on your feedback to Darren.

Rated 5 out of 5 stars

Fantastic service from Catch it Pest…

Fantastic service from Catch it Pest Control. Visited my home on numerous occasions to deal with my pest issue. Highly recommended.

October 16, 2020
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Hi Scott

We were really thrilled that we were able to get on top of your issues, as quickly as we could. Richard is an expert in his chosen field and delights in finding solutions for his clients. It was a pleasure working with you.

Thank you for the lovely review.

Rated 5 out of 5 stars

The real deal

From the minute I spoke to Tony i felt relived and from then on the service has been fantastic, provided by both Chris and Paul. The pest situation has been a bit of a difficult one to treat but the company have provided an excellent service in order to get rid of the issue. They have great understanding to the problems at hand. Customer service top notch would highly recommend 👍.

Shirley

October 11, 2020
Unprompted review
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Reply from Catch-it Pest Control Ltd

Hi Shirley

We are thrilled to know that our treatment regime was a success and you were happy with the service that we provided. Thank you for taking the time to leave us a lovely reveiw.

Rated 5 out of 5 stars

Amazing company

Amazing company very professional! We had a really bad problem and over the course of 7 visit’s Chris & Paul got rid of the problem quickly and professionally. I’d definitely recommend to anyone in the future!

September 29, 2020
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Hi Ruby

Thank you for the lovely review, we are really pleased that you were happy with our service. It was a pleasure working with you.

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