Catch-it Pest Control Ltd Reviews 

297
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Really grateful to catch-it for the help with getting our rat problem under control. Darren, Chris and Bryn have all been brilliant: very reassuring to have people on site who really know their stuff.... See more

Company replied

Rated 5 out of 5 stars

I was so grateful for this service. Matt came out within an hour and laid traps and explained everything he was doing to prevent the infestation to continue. He was profession and polite and even caug... See more

Rated 5 out of 5 stars

Emergency situation on a rainy Friday night. Bryn arrived, and provided excellent service. He explained everything very clearly, and did what needed doing. He has a lot of experience and expe... See more

Company replied

Rated 5 out of 5 stars

Highly recommend Catch-it Pest Control. The team have been great from start to finish. The communication has been excellent and the team have been really friendly and flexible, working around me havin... See more

Company details

  1. Pest Control Service

Information provided by various external sources

Catch-it Ltd provide reliable 24 Hour pest control London. We offer one of the best pest control services for emergency pest control in London and Harlow. We offer wasp and mice control, rat pest control, fly, flea and bed bug treatment, moth fumigation, fox, pigeon and squirrel control. We cover North, South, East, West and Central London and also Harlow and surrounding areas. We have full liability insurance.


Contact info

4.9

Excellent

TrustScore 5 out of 5

297 reviews

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4.9

All reviews

(297)

1 review in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service. Have had this company round a couple of times to deal with pest issues within our flat. Everyone I’ve spoken to has been incredibly polite, helpful and professional. Genuinely some of the best customer service I’ve ever received. The guy who came round most recently (pretty sure his name was Paul) was very professional and wouldn’t stop until he’d solved our issue. We were being woken up by pigeons at dawn every morning, haven’t heard anything since! Would 100% recommend them if you have any pest issues.

August 13, 2020
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Hi Claire

Thank you for the lovely review, Paul is a real expert in his chosen.

Thank you for choosing to use Catch-it

Rated 5 out of 5 stars

Catch-it Pest Control have been very…

Catch-it Pest Control have been very responsive and have provided effective treatment to rodent/mice removal. We were assigned Darren their manager to carry out the job and must say Darren exactly understood our problem and help us to resolve the issue with his expertise in his field.
Thank you Catch-it Pest control. We can surely recommend your service.

August 11, 2020
Unprompted review
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Reply from Catch-it Pest Control Ltd

Hi Jatin

Thank you for the lovely review. We are so pleased to have been of service to you.

Rated 5 out of 5 stars

excellent service so far

excellent service so far. We had a bad mouse problem with our old pest control company, but we changed to Catch It and saw a dramatic improvement very quickly. There have been no reports of mouse sitings or new droppings since changing to Catch It.
The guys are very polite and knowledgable.
Very happy with the service

July 30, 2020
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

We are delighted that our treatment regime is paying dividends Mr Connolly.

The guys are all experts in their chosen field and will always go the extra mile to try to ensure customer satisfaction. We are really grateful for the nice review, thank you.

Rated 5 out of 5 stars

Brilliant company

We wanted to send our thank you to the whole team at Catch It Pest Control who went above and beyond their services for us. They have the upmost respect for thier client and the job at all times! We wanted to thank Tony and Josh especially for being on hand and for their hard work, never a question to silly! We have no hesitation in recommending this company and will welcome them back into our home at any time. Thank you again!!!

July 26, 2020
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Hi Claudia

We would like to thank you for all of your assistance, that was so crucial in enabling us to execute this job. We are thrilled that you were happy with the team and the end result too. Pigeons can pose very significant health and safety risks, so addressing such issues is very important.

Thank you again Claudia

Rated 5 out of 5 stars

excellent

Such a positive experience. We had 3 visits from a super helpful person from catch it called Chris Tucker. He was knowledgable and thorough when assessing the flat after we had seen a mouse. He was always very clear about the reasons for the things that we had seen and he always had a solution. We haven’t seen any problems since Chris came and we will definitely use catch it again if we have further problems. Thanks!

July 23, 2020
Unprompted review
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Reply from Catch-it Pest Control Ltd

Thank you for the lovely review Jack, it was a pleasure working with you. Chris is a very valued team member and he thrives on finding solutions for his clients.

We will be sure to pass on your feedback to Chris

Rated 5 out of 5 stars

To be honest

To be honest, we thought the price they quoted us was on the high side incomparison to other quotes we recieved. However, we are happy we chose Pestcontrol4London. The sevice we received was excellent, the guy that came was very professional and knowledgeable on Pest mangagement! He explained to us clearly what the issues were and how he was going to address them. He made a number of visits to our property without any extra charge and I can confirm that our pest issues have now been resolved. We would have no hesitation in recommending Pestcontrol4London to our friends and family.

July 15, 2020
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Hi Lawrence

Thank you for the lovely review.

This quite a unique industry, in that when it comes to charges, they can vary so much. We are far from the most expensive but we are not the cheapest either. However, when we are employed by a client, our commitment to our client, is that we are not going to leave you with a problem, whatever we need to do.

We are delighted that you were happy with our services, so thank you again, we are most grateful.

Rated 5 out of 5 stars

Fast, friendly, efficient - a lifesaver

When a rat appeared in my house on a Saturday afternoon Catch-it were a life saver. They were with me within an hour, and over the days that followed removed the invaders, discovered the cause, proofed my house and fitted a valve to the drains to prevent future problems. All the team were thorough, reassuring, responsive and on time.

July 14, 2020
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Hi Richard

It was a pleasure working with you and we are so pleased that you were happy with the service we provided.

Thank you very much for the feedback. As a reasonably small family business, positive feedback is extremely important to us.

Rated 5 out of 5 stars

Excellent service

Excellent service- great advice and treatment of the mouse issue we had. Chris was very knowledgable, friendly and offered great advice for proofing our home. Would definitely use again and recommend

July 14, 2020
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Hi Annabel

Thank you so much for taking your time out, to leave us such a nice review. I will be sure to feedback to Chris.

Rated 5 out of 5 stars

Terrific service

Terrific service, very responsive. Nick & co were absolutely brilliant.

July 3, 2020
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Hi Claudia

Nyc thrives on getting to the bottom of and solving client problem, he is an expert in his chosen field. Thank you for the great review, I will be sure to pass your feedback on to Nyc.

Rated 5 out of 5 stars

Highly Recommended

We encountered a mice problem, initially from our loft, which led to them being seen in our kitchen & living areas, which was a very scary sight for our 2 children to see. Right from the initial contact, these guys have been incredibly helpful in tackling this problem. We have been dealing mainly with Chris, who has been very friendly, personable & very knowledgable also, the treatment so far has been very effective & their advice on how to deal with & prevent the mice from potentially returning has been invaluable. They continue to provide ongoing support to us, which other companies do not seem to offer, as they see a job like this is not finished, until the problem has gone away completely.

June 30, 2020
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Thank you for the lovely review, we are delighted that your Catch-it experience was a positive one.

Discovering mice in your home really is an unpleasant experience for us all but particularly children.

It was a pleasure working with you.

Rated 5 out of 5 stars

Fantastic service.

Our experience with Tony and Chris has been fantastic. To encounter a rat for the first time ever in your home in the middle of the night is a very scary experience. After calling around early Sunday morning on Father’s Day to try and get someone to come over to deal with it, Tony was the only one to return the urgent phone call. He was very helpful and friendly. He explained the whole process very clearly and kept us updated as he organised someone to come over as soon as possible. Chris came just over an hour later. Chris was very calm, professional, friendly and reassuring. The rat was caught very quickly and removed by Chris. Chris took his time to look around the property, laid poison and traps and booked a follow up appointment. We cannot thank and praise Tony and Chris enough. It has been an absolute delight dealing with them.

June 26, 2020
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Thank you very much for the lovely review. As you have said, finding a Rat in your home is both scary and very distressing.
We pride ourselves on quick response times because that is what our clients are looking for and need.
We're thrilled you you were happy with the service provided and I will be sure to pass your feedback on to Chris and Tony.

Rated 5 out of 5 stars

Awesome family-run business

Awesome family-run business - we had a rat running around our kitchen and it was really distressing. Tony was super lovely on the phone and managed to get to our flat within an hour after booking. Tony and his dad (I didn’t get his name) were wonderful, professional and efficient. They explained everything to us as they did it. They laid down traps and sticky mats and the rat was caught just after they left - they came right back to remove it. We’re super grateful! Would absolutely use Catch-it pest control and recommend to anyone who has issues with rats or any pests.

June 21, 2020
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Hi Madolyn

Thank you for the lovely review, we were just pleased that we were able to catch the Rat, so that you guys could sleep a little easier.
It was a pleasure working with you.

Rated 5 out of 5 stars

Nice guys!

Nice guys, seems like thorough treatment for carpet moths! On time each visit, and even mended a tap!

June 13, 2020
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Hello Judith

We are really happy that you was pleased with the service that we provided. The tap was a nice bonus I guess haha.

Thank you for the lovely review.

Rated 5 out of 5 stars

My experience with this company has been exceptional

My experience with this company has been exceptional. Chris is extremely professional and kind- he knew I was scared of mice but never once made me feel silly for feeling this way. The staff in the office were also lovely and polite. I honestly couldn't recommend this company enough- polite, quick, caring and nothing felt like too much work for Chris! Thank you.

June 12, 2020
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Hi Charlotte

I will be sure to pass your feedback to Chris. Chris is one of our longest standing staff members and a real expert in his chosen field.
Thank you for the lovely review.

Rated 5 out of 5 stars

Thank you!

Really grateful to catch-it for the help with getting our rat problem under control. Darren, Chris and Bryn have all been brilliant: very reassuring to have people on site who really know their stuff. Special thanks to Bryn for going way beyond the call of duty, including re-wiring our fridge after the rat had chewed through the cable!

April 30, 2020
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Hi Chloe

Thank you for the lovely review, it was a pleasure working with you.

Rated 5 out of 5 stars

Very Happy Customers

Very pleased to deal with Catch-It company for my parents home. Garry, Tony and Richard were very very helpful and understanding. Excellent customer service. Very happy customers. Thank you 😊

March 5, 2020
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Hi Momena

It really was a joy working with you.

We are thrilled that you and your parents were happy with our service and thank you for the lovely review.

Please do not forget our 3 month guarantee period, any issues at all, please let us know.

Rated 5 out of 5 stars

Bryn was super helpful and went above…

Bryn was super helpful and went above and beyond to fix my pest problem. I called on Tuesday and Bryn was here on Wednesday to see what he could do to fix the issue.

February 26, 2020
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Hi Sam
We are honestly so thrilled that we were able to help.
We deliberately sent Bryn because he thrives on these sorts of tricky situations.
Thank you for the lovely review, I will be sure to feedback to Bryn.

Rated 5 out of 5 stars

Excellent company

Excellent company. Excellent customer service. They did what they said they would do and went the extra mile, Very reasonable price considering they solved our inherent problem

February 9, 2020
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Hi Howard
It was a pleasure working with you and thank you for the lovely review.
It gives us a great deal of satisfaction to eradicate a problem, when it is something that somebody has been experiencing for some while.

Rated 5 out of 5 stars

Excellent and expert service

Excellent and expert service. Gary and his team persist until the problem is dealt with and advise with compassion.

February 6, 2020
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Hi Sarah

Thank you very much for your email, we were thrilled that we were able to get on top of the issue for you.

Rated 5 out of 5 stars

I am delighted with the service I…

I am delighted with the service I received from this company. Brin carried out the work and was very reassuring throughout. A very professional and friendly person. Highly recommended. Thank you Brin.

January 25, 2020
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Hi Cara
Thank you very much for leaving us this lovely review. We are really pleased that we were able to deal with your issues, as we promised we would.

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