I left a negative review because I had a bad experience, and the company told me they would only give me a refund if I deleted it. In the end, I found out I was never actually charged — it wa... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I somehow unknowingly subscribed to Pets4eva web site and it processed a large subscription fee. I didnt realise until I saw a strange transaction on my acct. I then went in search of how to reverse... See more
Excellent customer service. For the time I have been with the company, I can confirm I have been treated to their excellent service and unequaled customer care. I can now rest assured with a peace of... See more
I did a mistake, i suscribed without wanting it, so they nicely suggested to give me the money back. The client service is fast.
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I left a negative review because I had…
I left a negative review because I had a bad experience, and the company told me they would only give me a refund if I deleted it.
In the end, I found out I was never actually charged — it was just a temporary hold from my bank that was released automatically.
Still, they kept saying I had to remove my review to get a refund, even though they didn’t owe me anything.
I'm sharing this to help others not get confused or misled. Always check with your bank before trusting what they claim.
I never registered or authorised a…
I never registered or authorised a payment for Pets4everclub.
I did a mistake
I did a mistake, i suscribed without wanting it, so they nicely suggested to give me the money back. The client service is fast.
Very easy to contact or chat
Very easy to contact or chat
Very cooperative customer care agent
Bon support d’escalade merci Paula
Ok no problem
They told me I’ll get my refund after…
They told me I’ll get my refund after 5-7 business days it has been 3 weeks now and I still have not received my refund really giving scam vibes I don’t know how to get my money back …
Good service by Emerald
Do NOT trust this compay!!!
I am not comfortable sending you a copy of my bank statement, especially as you have 'removed' money from my account over the past 8 months. I will tag your supervisor in my email to Police Scotland in the am.
Do not touch this company with a barge pole....they have managed to take money from my account with no standing order or direct debit for over 8 months...yes, I should have noticed.
I ordered as I saw the advert on…
I ordered as I saw the advert on Facebook. To me the price was very reasonable and I happy to buy . To my surprise they were deducting on my bank account without my permission 🙃
Resolución 👍
I don't know at what point I ended the subscription but it was easy to cancel.
Thank you for understanding me and for…
Thank you for understanding me and for your support
I spoke to Declan about my issue and he…
I spoke to Declan about my issue and he dealt with it quickly and with no fuss. Declan was courteous and didn’t make me feel inadequate nor did he try to change my mind. He was very polite all the way through this chat.
Good service!
Good customer support from Carmen
Issue is being handled well "Helpful…
Issue is being handled well "Helpful support", "Emily reached out to assist"
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








