I left a negative review because I had a bad experience, and the company told me they would only give me a refund if I deleted it. In the end, I found out I was never actually charged — it wa... See more
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I somehow unknowingly subscribed to Pets4eva web site and it processed a large subscription fee. I didnt realise until I saw a strange transaction on my acct. I then went in search of how to reverse... See more
Excellent customer service. For the time I have been with the company, I can confirm I have been treated to their excellent service and unequaled customer care. I can now rest assured with a peace of... See more
I did a mistake, i suscribed without wanting it, so they nicely suggested to give me the money back. The client service is fast.
Hasn’t replied to negative reviews
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Refund
I made a mistake in applying for a membership to their store. I really needed the money for my schooling and I’m glad they will refund all the money I was able to mistakenly invest. Kudos to this shop!
Helpful in regards to supporting…
Helpful in regards to supporting customers
Don’t even know why this is coming up…
Don’t even know why this is coming up as I don’t recall setting this up
The team provided a timely and…
The team provided a timely and effective solution
unknowingly subscribed to site
I somehow unknowingly subscribed to Pets4eva web site and it processed a large subscription fee. I didnt realise until I saw a strange transaction on my acct. I then went in search of how to reverse the situation as I dont even have any pets so hoped that this would be resolved and a refund issued. I was delighted today to find an email from a representative called Ray stating following a full investigation it has been confirmed I subscribed in error and a refund is being processed for the full amount and will be in my account in next 7days. This is truely appreciated thank you for doing this!
Apparently they reached out
I was told if I edit my review I would get a full refund. They did contact me so here is the edit. /original review Guess what I haven't had a pet in years and the card you think you can steal from was cancelled over a year ago lol so forget about dangling a refund in front of me. Lol finally a scam artist runs their scam on themselves. Take your refund and .......
it has been so long that i forgot about…
it has been so long that i forgot about this, but at least they contacted offering a refund
Amazing customer service!
Refund
Yes more than happy with the process of receiving a total refund
There was an advert for company and to register but now keeps taking payments
There was an advert for company and it was 3 euros but please be aware folks as nothing received and this incline signs you up to their site where they continue to take money out og your account every couple of weeks please check your banks if you have ever been on site and thought signing up to just a news letter BEWARE as apparently they cannot refund you
Very kind
Very kind, polite and professional staff always ready to help sort any issues out.
Thank you very much for your kind...
Thank you very much for your kind attention, thank you for leaving me calm and solving my doubts, greetings..
I had issues but they helped sort it…
I had issues but they helped sort it out so I'm happy with the out come of there help
SCAM!!!
SCAM!!!! please stop it, i don’t have much money even to live my life!!!!!
Scammers
Stop using Shein ads to trick people into buying your stuff that’s what you call scamming people. I don’t want a refund back I just need to make sure that people will see this I’m not gonna put a 5star review because this is not the first time your scheming has happened this is the 3rd time. If you wanna advertise your business find a proper legal way to do it not using Shein ads. I will be sharing this all over social media. Stop scamming innocent people
Unapproved purchase re: PNB Credit Card
I have check my PNB Credit Card and I have noticed I was deducted P1,634.28 of which I do not recall any purchase I did. Kindly revert back the said amount to my Credit Card as soon as possible. I am attaching a photocopy of said transaction for your information and perusal. Praying for your immediate response and approval of this request. Thank you
Update......This is now being dealt…
Update......This is now being dealt with and after checking my emails have received a lovely note from a very polite gentleman who is now dealing with the situation for me. Total refund offered
very good company happy to deal with…
very good company happy to deal with them
Fraudsters
Update...received yet another email, this time offering to return more but not all, of my stolen money if i change this review to 4.5 stars. Extortion! Fraudsters. Used clickbait on FB to obtain CC details then proceeded to charge my card to top up a subscription I knew nothing about and never signed up for. After much back and forth they have said they'll only refund 55 of the hundred plus they stole.
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