I left a negative review because I had a bad experience, and the company told me they would only give me a refund if I deleted it. In the end, I found out I was never actually charged — it wa... See more
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See what reviewers are saying
I somehow unknowingly subscribed to Pets4eva web site and it processed a large subscription fee. I didnt realise until I saw a strange transaction on my acct. I then went in search of how to reverse... See more
Excellent customer service. For the time I have been with the company, I can confirm I have been treated to their excellent service and unequaled customer care. I can now rest assured with a peace of... See more
I did a mistake, i suscribed without wanting it, so they nicely suggested to give me the money back. The client service is fast.
Hasn’t replied to negative reviews
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Pets4ever…
Customer service and support was very helpful I was very impressed
Also would use again
Estafa de pets4ever.club
Pagina de estafas roban tus datos y debitan plata sin autorización
They ask me to put 4-5 stars to give a…
They ask me to put 4-5 stars to give a refund. Completely s@@it behaviour - weldone!
Great for dogs in general.
I would not give even 1 star
I would not give even 1 star, the company was advertising something completely different on FB, when I saw my bank account they took £23.23 from me I contacted the costumer service website and they said the money can not be refunded and when I asked about an email or text message to say what I have been subscribe for, what I never got one , they did not anwers me, Jimmie the guy was chatting with me said I was going to receive an email with the cancellation but it never arrived on my emails.
Purely rubbish company, please be careful !!!!
The company provides great customer…
The company provides great customer service,they're patient with the customers and they have very friendly staff. I would recommend Zoe to anyone &would definitely like to work with her again in the future.
Excellent customer service.
Excellent customer service.
For the time I have been with the company, I can confirm I have been treated to their excellent service and unequaled customer care. I can now rest assured with a peace of mind, knowing someone somewhere cares for me!
All was perfect! Mary gave us a great help!
All was perfect!
Thank you, Mary for your time!
Fast service
Someone got in touch with me via email. I hope to get my issue solved soon.
I applied for a liverpool top and some…
I applied for a liverpool top and some other merchandise for £2 I paid the £2 only to be directed to pets4ever which I realised they would be taken money out of my account for a lottery I didn't apply for I quickly got in touch with pets4ever asking them to cancel only to find they had taken the money from my account which I think was £24.99 then I asked them to return the money to my account
I was hesitant to cancel my membership…
I was hesitant to cancel my membership but the process was straightforward and simple.
It took so long to received my refund…
It took so long to received my refund request
My complaint was dealt with quickly and…
My complaint was dealt with quickly and a full refund. Excellent service
After some time
After some time, they gave me a detailed explanation and went ahead to solve the error
They are very understand and very quick…
They are very understand and very quick to get things moving. The talk services was very helpful. But there are some concerns
Greatly Appreciated
Pets4ever club help people
Pets4ever club refunding the error that was made, very helpfull with my request, thank you pets4ever
You have just take £17.03 out of my…
You have just take £17.03 out of my account! This is a scam and I want it back !!
God service and nive people in customer…
God service and nive people in customer care
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